Experienced Medical Data Entry Specialist – Healthcare Database Management and Customer Service
At careerzynith, we are dedicated to delivering exceptional healthcare services to our patients and clients. As a leading provider of innovative medical solutions, we are seeking a highly skilled and detail-oriented Medical Data Entry Specialist to join our team. In this role, you will play a critical part in maintaining the accuracy and integrity of our healthcare databases, ensuring seamless communication with our customers, and providing top-notch customer service.
**Job Summary:**
As a Medical Data Entry Specialist at careerzynith, you will be responsible for updating and maintaining our healthcare databases, reconciling census and lead information, and providing exceptional customer service to our clients. You will work closely with our team to ensure that our databases are accurate, up-to-date, and compliant with industry regulations. If you have a passion for data entry, customer service, and healthcare, we encourage you to apply for this exciting opportunity.
**Key Responsibilities:**
* Update and maintain healthcare databases within assigned markets, ensuring accuracy and integrity of customer and account information
* Reconcile incoming census and request new lead information to ensure seamless communication with clients
* Enter new admissions into the CRM system and set them up as an account, ensuring timely and accurate data entry
* Send and receive mail and packages, update returned mail, and maintain a high level of organization and attention to detail
* Update parent/home accounts with death and discharges, ensuring accurate and timely data entry
* Send and receive faxes and emails, maintaining a high level of professionalism and communication
* Perform other duties as assigned by management, demonstrating adaptability and a willingness to learn and grow
**Requirements:**
* High school diploma or equivalent required; associate's or bachelor's degree preferred
* Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with CRM systems, such as Salesforce.com
* 1-3 years of customer service experience with a service company preferred; experience in healthcare or a related field a plus
* Excellent customer service skills, with the ability to respond promptly to customer needs and requests
* Strong reconciliation skills, with the ability to reconcile from different sources to get an accurate picture
* Organizational skills, with the ability to prioritize and plan work activities and use time efficiently
* Quality control and attention to detail, with the ability to demonstrate accuracy and thoroughness in data entry and customer service
* Adaptability, with the ability to adapt to changes in the work environment and manage competing demands
* Dependability, with a strong commitment to being consistently at work and on time, following instructions, and soliciting feedback to improve performance
* Ability to work in a team environment, with a positive and collaborative attitude
**Essential Skills and Competencies:**
* Strong attention to detail and accuracy in data entry and customer service
* Excellent communication and interpersonal skills, with the ability to work with clients and colleagues at all levels
* Ability to work in a fast-paced environment, with multiple priorities and deadlines
* Strong organizational and time management skills, with the ability to prioritize and plan work activities
* Ability to adapt to changes in the work environment and manage competing demands
* Strong customer service skills, with the ability to respond promptly to customer needs and requests
* Proficiency in Microsoft Office and CRM systems, such as Salesforce.com
**Career Growth Opportunities and Learning Benefits:**
* careerzynith is committed to providing ongoing training and development opportunities to help you grow and succeed in your career
* We offer a comprehensive benefits package, including PTO and paid holidays, 401(k) retirement plan with company match, and insurance programs, including medical, dental, vision, and life and disability insurance
* We encourage a culture of continuous learning and professional development, with opportunities for advancement and growth within the company
**Work Environment and Company Culture:**
* careerzynith is a dynamic and innovative company, with a strong commitment to delivering exceptional healthcare services to our patients and clients
* We value a positive and collaborative work environment, with a focus on teamwork, communication, and customer service
* We offer a comprehensive benefits package, including PTO and paid holidays, 401(k) retirement plan with company match, and insurance programs, including medical, dental, vision, and life and disability insurance
* We are committed to providing ongoing training and development opportunities to help you grow and succeed in your career
**Compensation, Perks, and Benefits:**
* careerzynith offers a competitive salary and benefits package, including PTO and paid holidays, 401(k) retirement plan with company match, and insurance programs, including medical, dental, vision, and life and disability insurance
* We offer a comprehensive benefits package, including PTO and paid holidays, 401(k) retirement plan with company match, and insurance programs, including medical, dental, vision, and life and disability insurance
* We encourage a culture of continuous learning and professional development, with opportunities for advancement and growth within the company
**How to Apply:**
If you are a motivated and detail-oriented individual with a passion for data entry, customer service, and healthcare, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!
**Equal Employment Opportunity:**
careerzynith is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.
Apply for this job
**Job Summary:**
As a Medical Data Entry Specialist at careerzynith, you will be responsible for updating and maintaining our healthcare databases, reconciling census and lead information, and providing exceptional customer service to our clients. You will work closely with our team to ensure that our databases are accurate, up-to-date, and compliant with industry regulations. If you have a passion for data entry, customer service, and healthcare, we encourage you to apply for this exciting opportunity.
**Key Responsibilities:**
* Update and maintain healthcare databases within assigned markets, ensuring accuracy and integrity of customer and account information
* Reconcile incoming census and request new lead information to ensure seamless communication with clients
* Enter new admissions into the CRM system and set them up as an account, ensuring timely and accurate data entry
* Send and receive mail and packages, update returned mail, and maintain a high level of organization and attention to detail
* Update parent/home accounts with death and discharges, ensuring accurate and timely data entry
* Send and receive faxes and emails, maintaining a high level of professionalism and communication
* Perform other duties as assigned by management, demonstrating adaptability and a willingness to learn and grow
**Requirements:**
* High school diploma or equivalent required; associate's or bachelor's degree preferred
* Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with CRM systems, such as Salesforce.com
* 1-3 years of customer service experience with a service company preferred; experience in healthcare or a related field a plus
* Excellent customer service skills, with the ability to respond promptly to customer needs and requests
* Strong reconciliation skills, with the ability to reconcile from different sources to get an accurate picture
* Organizational skills, with the ability to prioritize and plan work activities and use time efficiently
* Quality control and attention to detail, with the ability to demonstrate accuracy and thoroughness in data entry and customer service
* Adaptability, with the ability to adapt to changes in the work environment and manage competing demands
* Dependability, with a strong commitment to being consistently at work and on time, following instructions, and soliciting feedback to improve performance
* Ability to work in a team environment, with a positive and collaborative attitude
**Essential Skills and Competencies:**
* Strong attention to detail and accuracy in data entry and customer service
* Excellent communication and interpersonal skills, with the ability to work with clients and colleagues at all levels
* Ability to work in a fast-paced environment, with multiple priorities and deadlines
* Strong organizational and time management skills, with the ability to prioritize and plan work activities
* Ability to adapt to changes in the work environment and manage competing demands
* Strong customer service skills, with the ability to respond promptly to customer needs and requests
* Proficiency in Microsoft Office and CRM systems, such as Salesforce.com
**Career Growth Opportunities and Learning Benefits:**
* careerzynith is committed to providing ongoing training and development opportunities to help you grow and succeed in your career
* We offer a comprehensive benefits package, including PTO and paid holidays, 401(k) retirement plan with company match, and insurance programs, including medical, dental, vision, and life and disability insurance
* We encourage a culture of continuous learning and professional development, with opportunities for advancement and growth within the company
**Work Environment and Company Culture:**
* careerzynith is a dynamic and innovative company, with a strong commitment to delivering exceptional healthcare services to our patients and clients
* We value a positive and collaborative work environment, with a focus on teamwork, communication, and customer service
* We offer a comprehensive benefits package, including PTO and paid holidays, 401(k) retirement plan with company match, and insurance programs, including medical, dental, vision, and life and disability insurance
* We are committed to providing ongoing training and development opportunities to help you grow and succeed in your career
**Compensation, Perks, and Benefits:**
* careerzynith offers a competitive salary and benefits package, including PTO and paid holidays, 401(k) retirement plan with company match, and insurance programs, including medical, dental, vision, and life and disability insurance
* We offer a comprehensive benefits package, including PTO and paid holidays, 401(k) retirement plan with company match, and insurance programs, including medical, dental, vision, and life and disability insurance
* We encourage a culture of continuous learning and professional development, with opportunities for advancement and growth within the company
**How to Apply:**
If you are a motivated and detail-oriented individual with a passion for data entry, customer service, and healthcare, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!
**Equal Employment Opportunity:**
careerzynith is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.
Apply for this job