**Experienced Licensed Customer Service Representative – Insurance Industry Expert**

At arenaflex, we're on a mission to revolutionize the way people interact with insurance companies. We believe that exceptional customer service is the key to building trust, loyalty, and long-term relationships. As an Experienced Licensed Customer Service Representative, you'll be at the forefront of this mission, providing top-notch support to our clients and helping them navigate the complexities of the insurance industry. **About arenaflex** arenaflex is a leading provider of insurance solutions, dedicated to empowering our clients to succeed. With a strong presence in Baton Rouge, LA, we're committed to delivering exceptional service, innovative products, and unparalleled expertise. Our team is passionate about making a difference in the lives of our clients, and we're seeking like-minded professionals to join our ranks. **Responsibilities** As an Experienced Licensed Customer Service Representative, you'll be responsible for: * Assisting clients with policy questions, updates, and claims in a professional and timely manner * Providing A+ customer service via phone, email, and in-person interactions * Managing policy renewals, endorsements, and changes with accuracy and attention to detail * Working with insurance carriers to ensure smooth transactions and top-notch service * Supporting Account Managers with quotes, reports, and client correspondence * Identifying opportunities to cross-sell/upsell and help clients maximize their coverage **What You Bring to the Table** To succeed in this role, you'll need: * 5+ years of experience in personal lines insurance (Independent Agency preferred) * Active P&C License – you're legit! * Stellar communication and customer service skills that make clients feel valued * Insane attention to detail – you catch what others miss * Proficiency in insurance software (AMS360, Applied Epic) & Microsoft Office Suite * Ability to multitask like a pro in a fast-paced environment **Why You'll Love Working at arenaflex** * Competitive Compensation – because great talent deserves great pay! * Amazing Benefits – health, dental, vision – you're covered * 401(k) with Company Match – free money for your future! * Generous PTO & 9 Paid Holidays – work-life balance? We got it * Career Growth & Training – we invest in YOU with personalized training and development * Give Back to the Community – 16 hours of additional PTO for volunteering * Fun, Supportive Team – we work hard, play hard, and celebrate success! **Join the arenaflex Family!** If you're looking for a dynamic, rewarding career where your work makes a difference, apply today! We can't wait to meet you. **Work Environment and Company Culture** At arenaflex, we're committed to creating a work environment that's inclusive, supportive, and empowering. Our team is passionate about making a difference in the lives of our clients, and we're seeking like-minded professionals to join our ranks. We believe in: * Collaborative teamwork and open communication * Continuous learning and professional development * Recognition and reward for outstanding performance * Work-life balance and flexibility * Community involvement and social responsibility **Compensation and Benefits** arenaflex offers a competitive compensation package, including: * Competitive salary * Comprehensive benefits package, including health, dental, and vision insurance * 401(k) with Company Match * Generous PTO and paid holidays * Opportunities for career growth and professional development **How to Apply** If you're a motivated, customer-focused professional with a passion for insurance, we want to hear from you! Apply today by submitting your resume and cover letter to our online application portal. **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a work environment that's inclusive, supportive, and empowering for all employees. **Contact Us** If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us at [insert contact information]. We look forward to hearing from you! Apply for this job