Experienced Inside Sales Specialist – Live Chat and Email: Thrive in a Dynamic Remote Environment at careerzynith
At careerzynith, we're revolutionizing the way businesses interact with their customers, and we're looking for a talented Inside Sales Specialist to join our team. As a key player in our sales department, you'll be responsible for developing relationships with customers, gathering requirements, and negotiating terms to provide our innovative products to a wide variety of industries and applications.
**About careerzynith**
careerzynith is a leading supplier and fabricator of "Hole Products," including Perforated and Expanded Metals, Wire Mesh, and Designer Metals, as well as a complete line of Metal Grating and Flooring Products. With 19 service centers nationwide, we're proud to be North America's go-to destination for businesses seeking high-quality metal solutions. Our commitment to innovation, customer satisfaction, and employee growth has earned us a reputation as a trusted partner in the industry.
**The Opportunity**
As an Inside Sales Specialist at careerzynith, you'll enjoy a dynamic and challenging role that combines sales, customer service, and technical expertise. You'll work closely with our customers to understand their needs, provide solutions, and negotiate agreements to drive sales growth. Your primary focus will be on digital communications, using live chat and email to engage with customers and build strong relationships.
**Responsibilities**
* Develop and maintain relationships with existing customers via phone calls, emails, and live chat
* Identify and investigate customer requirements and provide solutions to meet their needs
* Make accurate, rapid cost calculations to provide customers with quotations
* Negotiate the terms of agreements and close sales
* Provide superior customer service to increase sales opportunities
* Advise on forthcoming product developments and upsell special promotions
* Check quantities in inventory and order progress with suppliers
* Gather market and customer information to provide feedback on future buying trends
* Identify new markets and business opportunities
* Aim to meet or exceed sales targets
**Qualifications**
* Degree in Business Administration, Marketing, or equivalent sales experience preferred
* An enthusiastic sales professional with industrial/technical product sales, B2B sales, or strong customer service experience
* Strong math skills and the ability to learn technical product applications
* Computer proficiency including MS Word, Excel, and the ability to type 40 WPM
* Excellent communication skills, both verbal and written
* Strong team player with the ability to prioritize and multi-task
* Ability to demonstrate creativity and initiative in a sales environment
* High level of professionalism with strong attention to detail
**What We Offer**
At careerzynith, we're committed to providing our team members with a comprehensive benefits package, including:
* Competitive salary
* Quarterly recognition incentives
* Generous benefits package, including 1st day eligibility for health insurance, three weeks of PTO, 9 paid holidays, 401(k) with employer match, and company-provided disability/life insurance
* Opportunities for career growth and professional development
* A dynamic and supportive work environment
**Work Environment and Culture**
As a remote employee, you'll enjoy the flexibility to work from anywhere, while still being part of a collaborative and innovative team. Our company culture values diversity, inclusion, and employee well-being, and we're committed to creating a workplace that's both challenging and rewarding.
**How to Apply**
If you're a motivated individual with a passion for sales, customer service, and technical expertise, we encourage you to apply now! Please visit our careers page at careerzynith.com/careers to learn more about this exciting opportunity and submit your application.
**Job Type:** Full-time
**Benefits:**
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
**Shift:** 8 hour shift
**Work Location:** Remote
We can't wait to hear from you and explore how you can contribute to our team's success!
Apply for this job
**About careerzynith**
careerzynith is a leading supplier and fabricator of "Hole Products," including Perforated and Expanded Metals, Wire Mesh, and Designer Metals, as well as a complete line of Metal Grating and Flooring Products. With 19 service centers nationwide, we're proud to be North America's go-to destination for businesses seeking high-quality metal solutions. Our commitment to innovation, customer satisfaction, and employee growth has earned us a reputation as a trusted partner in the industry.
**The Opportunity**
As an Inside Sales Specialist at careerzynith, you'll enjoy a dynamic and challenging role that combines sales, customer service, and technical expertise. You'll work closely with our customers to understand their needs, provide solutions, and negotiate agreements to drive sales growth. Your primary focus will be on digital communications, using live chat and email to engage with customers and build strong relationships.
**Responsibilities**
* Develop and maintain relationships with existing customers via phone calls, emails, and live chat
* Identify and investigate customer requirements and provide solutions to meet their needs
* Make accurate, rapid cost calculations to provide customers with quotations
* Negotiate the terms of agreements and close sales
* Provide superior customer service to increase sales opportunities
* Advise on forthcoming product developments and upsell special promotions
* Check quantities in inventory and order progress with suppliers
* Gather market and customer information to provide feedback on future buying trends
* Identify new markets and business opportunities
* Aim to meet or exceed sales targets
**Qualifications**
* Degree in Business Administration, Marketing, or equivalent sales experience preferred
* An enthusiastic sales professional with industrial/technical product sales, B2B sales, or strong customer service experience
* Strong math skills and the ability to learn technical product applications
* Computer proficiency including MS Word, Excel, and the ability to type 40 WPM
* Excellent communication skills, both verbal and written
* Strong team player with the ability to prioritize and multi-task
* Ability to demonstrate creativity and initiative in a sales environment
* High level of professionalism with strong attention to detail
**What We Offer**
At careerzynith, we're committed to providing our team members with a comprehensive benefits package, including:
* Competitive salary
* Quarterly recognition incentives
* Generous benefits package, including 1st day eligibility for health insurance, three weeks of PTO, 9 paid holidays, 401(k) with employer match, and company-provided disability/life insurance
* Opportunities for career growth and professional development
* A dynamic and supportive work environment
**Work Environment and Culture**
As a remote employee, you'll enjoy the flexibility to work from anywhere, while still being part of a collaborative and innovative team. Our company culture values diversity, inclusion, and employee well-being, and we're committed to creating a workplace that's both challenging and rewarding.
**How to Apply**
If you're a motivated individual with a passion for sales, customer service, and technical expertise, we encourage you to apply now! Please visit our careers page at careerzynith.com/careers to learn more about this exciting opportunity and submit your application.
**Job Type:** Full-time
**Benefits:**
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
**Shift:** 8 hour shift
**Work Location:** Remote
We can't wait to hear from you and explore how you can contribute to our team's success!
Apply for this job