**Experienced HVAC Technician – Remote Customer Service Representative for arenaflex**

At arenaflex, we're not just a company – we're a community of passionate individuals who share a common goal: to deliver exceptional customer experiences and provide top-notch services to our clients. As a leading provider of innovative solutions, we're always on the lookout for talented professionals who can help us take our services to the next level. If you're a skilled HVAC technician with a passion for delivering exceptional customer service, we want to hear from you! **About arenaflex** arenaflex is a dynamic and rapidly growing organization that's committed to providing cutting-edge solutions to our clients. With a strong focus on innovation, customer satisfaction, and employee growth, we're creating a work environment that's both challenging and rewarding. Our team is comprised of talented individuals from diverse backgrounds, and we're always looking for like-minded professionals who share our passion for excellence. **Job Summary** We're seeking an experienced HVAC technician to join our remote customer service team at arenaflex. As a key member of our team, you'll be responsible for providing top-notch support to our clients, troubleshooting technical issues, and delivering exceptional customer experiences. If you're a skilled HVAC technician with a passion for customer service, we want to hear from you! **Key Responsibilities** As an HVAC technician on our remote customer service team, you'll be responsible for: * Providing on-site deterrent support on equipment such as RTUs, air controllers, rack warmers, and exhaust fans * Assisting with various repairs and maintenance tasks, and being prepared to follow guidance * Collaborating with our team to resolve technical issues and deliver exceptional customer experiences * Working in a fast-paced, dynamic environment with a focus on customer satisfaction * Maintaining a high level of professionalism and courtesy when interacting with clients and colleagues **Essential Qualifications** To be considered for this role, you'll need to have: * Experience in commercial HVAC administration and installation (at least 1 year) * Excellent written and verbal communication skills * A valid driver's license * The ability to work in a team-based environment with a positive attitude and strong work ethic **Preferred Qualifications** While not required, the following qualifications would be a plus: * Experience working with a variety of HVAC equipment and systems * Knowledge of building codes and regulations * Ability to lift up to 50 pounds, push/pull/transport or move heavier objects (with additional labor or suitable equipment), work with ladders, and work from different levels * Experience working in a remote customer service environment **Skills and Competencies** To succeed in this role, you'll need to possess: * Excellent communication and interpersonal skills * Strong problem-solving and analytical skills * Ability to work in a fast-paced, dynamic environment * Strong attention to detail and organizational skills * Ability to work independently and as part of a team * Strong technical skills, including knowledge of HVAC equipment and systems **Career Growth Opportunities and Learning Benefits** At arenaflex, we're committed to helping our employees grow and develop their careers. As a member of our team, you'll have access to: * Ongoing training and development opportunities * Mentorship and coaching from experienced professionals * Opportunities for career advancement and professional growth * A dynamic and supportive work environment that encourages collaboration and innovation **Work Environment and Company Culture** At arenaflex, we're proud of our positive and inclusive work environment. Our team is comprised of talented individuals from diverse backgrounds, and we're committed to creating a workplace that's both challenging and rewarding. As a member of our team, you'll have access to: * A dynamic and supportive work environment * Opportunities for collaboration and innovation * A focus on employee growth and development * A commitment to customer satisfaction and excellence **Compensation, Perks, and Benefits** As a member of our team, you'll enjoy a competitive salary and a range of benefits, including: * Competitive salary ($35-$40/hour) * Comprehensive health, dental, and vision insurance * 401(k) program with company match * Paid vacation and holidays * Individualized professional development opportunities * Access to a range of employee discounts and perks * A dynamic and supportive work environment that encourages collaboration and innovation **How to Apply** If you're a skilled HVAC technician with a passion for customer service, we want to hear from you! To apply for this role, please submit your application through our website, including: * A cover letter outlining your experience and qualifications * A resume or CV * Contact information for at least two professional references We can't wait to hear from you! Apply Job! Apply for this job