Experienced HR Shared Services Representative – Talent Management and Workday HCM Expert

Remote Full-time
About careerzynith

At careerzynith, we're revolutionizing the way people interact with technology and entertainment. As the world's leading streaming leisure provider, we've grown to 236 million paid memberships in over 234 countries, offering a vast library of TV series, documentaries, feature films, and mobile games across a wide range of genres and languages. Our mission is to empower members to watch as much as they want, anytime, anywhere, on any Internet-connected screen, without ads or commitments.

Job Summary

We're seeking an experienced HR Shared Services Representative to join our Talent Management team at careerzynith. As a key member of our HR Shared Services team, you'll be the primary point of contact for all HR inquiries, from initial requests to fulfillment. You'll work closely with our local and global teams to provide timely and accurate solutions to employee issues, leveraging Workday transactions and data input & accuracy. If you're a customer-focused professional with exceptional stakeholder management skills, we encourage you to apply.

Key Responsibilities

As an HR Shared Services Representative, you'll be responsible for:


Ensuring the accuracy of employee data through the control of employee structures and processes
Providing support with applications that impact all personnel, ensuring they run smoothly, so employees can focus on doing their best work
Researching new tools and strategies to simplify, optimize, and automate work across our Talent organization
Helping create, write, and maintain our HR knowledge base for employees
Assisting with analyzing, implementing, and operationalizing new employee services (from pre-employment to offboarding)
Performing system and testing audits to ensure data accuracy, integrity, and functionality; analyzing and recording results and discrepancies


Required Qualifications

To succeed in this role, you'll need:


Demonstrated experience with the Workday HCM tool
Demonstrated expertise in Mass Uploads (EIB)
Strong project management, communication, and customer service skills
Intermediate to advanced skills in Excel and analytical thinking
The ability to troubleshoot using rigorous logic and strategies to resolve complex problems
A degree in HR, Business, IT, or a related field (preferred but not required)
Experience in Workday Data Analyst, HR, or as a HR Generalist (a plus!)
Experience with Zendesk ticketing system (a plus!)


Preferred Qualifications

While not required, we're particularly interested in candidates with:


Experience working in a fast-paced, high-growth environment
A strong interest in technology and the ability to provide results in a dynamic environment
Experience with HRIS systems and data analysis
Knowledge of employment laws and regulations


Career Growth Opportunities and Learning Benefits

At careerzynith, we're committed to helping our employees grow and develop their careers. As an HR Shared Services Representative, you'll have opportunities to:


Develop your skills and expertise in Workday HCM and other HRIS systems
Take on new challenges and responsibilities as you grow in your role
Collaborate with global teams to share best practices and knowledge
Participate in training and development programs to enhance your skills and knowledge


Work Environment and Company Culture

At careerzynith, we're proud of our inclusive and diverse work environment. We're committed to creating a workplace where everyone feels valued, respected, and empowered to do their best work. Our company culture is built on:


Collaboration and teamwork
Open communication and transparency
Continuous learning and development
Employee well-being and work-life balance


Compensation, Perks, and Benefits

We offer a competitive salary and a comprehensive benefits package, including:


Health, dental, and vision insurance
401(k) matching program
Flexible work arrangements and remote work options
Professional development opportunities and training programs
Access to our state-of-the-art fitness center and wellness programs


We Encourage You to Apply!

Even if you feel you're not a perfect match, we'd still love to hear from you. We're looking for great people to join our friendly team and contribute to our mission to empower members to watch as much as they want, anytime, anywhere. Apply now to join the careerzynith team!

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