**Experienced German-Speaking Vendor Consultant – Strategic Account Management for Amazon Vendor Services**

Are you a highly motivated and customer-centric professional with a passion for driving business growth and excellence? Do you have a strong background in vendor/account management, buying/sourcing/sales, product management, and supply chain? Are you fluent in German and eager to leverage your skills to make a significant impact in the e-commerce industry? If so, we invite you to apply for the exciting role of Vendor Consultant at Amazon Vendor Services (AVS), where you will play a critical part in shaping the future of our vendor partnerships. **About Amazon Vendor Services (AVS)** As a leading e-commerce company, Amazon is committed to delivering the highest level of services to our most engaged customers – sellers/vendors. Our Amazon Vendor Services (AVS) team, in partnership with Retail Business Services (RBS), offers a paid B2B service that aims to help key vendors partner with Amazon. As a Vendor Consultant, you will be instrumental in helping shape and deliver on a strategy for managing key metric pillars for Amazon AVS vendors. **Key Responsibilities** As a Vendor Consultant, you will be responsible for: * Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. * Partnering with Retail (AVS) Team to manage vendor relationship by championing the vendor's needs at Amazon. * Building communication channels at all levels, setting proper expectations, providing clear status communications, and managing towards a growth plan for the vendors. * Building and executing on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. * Working with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience. * Conducting deep dive analysis on the handled issues for the vendors and developing recommendations and action plans based on data to improve vendor experience. * Providing thought leadership around planning, roadmaps, and execution. * Establishing long-term partnerships with key vendor partners for the group of vendors handled. * Supporting the launches of new programs, categories, and features. * Conducting regular WBR, MBRs with the vendors, highlighting business metric performance, and building action plans. * Metric influencing (ability to understand a metric and create realistic forecasts, take calculated risks, and quick to react with new action plans) **Essential Qualifications** * C1 Certification minimum (German) * 2+ years of experience in vendor/account/catalog management, buying/sourcing/sales, product management, supply chain * 2+ years of experience interacting with customers/stakeholders * 1+ years of program or project management experience * Experience using data to influence business decisions * Knowledge of advanced Excel (Array and Statistical formulas) * Excellent business communication and interpersonal skills * Ability to work independently and in a team environment * Fast learner and ability to deal with ambiguity **Preferred Qualifications** * Knowledge of macros and data analytics * Ability to drive process or procedure improvements * Knowledge of tools such as Sharepoint, SIM-ticketing, and project management tools, as well as experience using scripts **Our Inclusive Culture** At Amazon, we believe in empowering our employees to deliver the best results for our customers. We are committed to creating an inclusive culture that values diversity, equity, and inclusion. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information. **Career Growth Opportunities and Learning Benefits** As a Vendor Consultant at Amazon, you will have the opportunity to work with a talented team of professionals who are passionate about driving business growth and excellence. You will have access to a range of training and development programs, including: * Amazon's Leadership Development Program * Amazon's Business Development Program * Amazon's Data Analytics Program * Amazon's Project Management Program **Work Environment and Company Culture Highlights** As a remote worker, you will have the flexibility to work from anywhere, at any time, as long as you have a stable internet connection. You will be part of a dynamic and fast-paced team that is committed to delivering exceptional results for our customers. Our company culture is built on the following values: * Customer obsession * Ownership * Invention * Are right, a lot * Learn and be curious * Hire and develop the best * Insist on the highest standards * Think big **Compensation, Perks, and Benefits** As a Vendor Consultant at Amazon, you will receive a competitive salary, as well as a range of benefits, including: * Comprehensive health insurance * 401(k) matching program * Paid time off * Flexible work arrangements * Access to Amazon's employee discount program **How to Apply** If you are a motivated and customer-centric professional with a passion for driving business growth and excellence, we invite you to apply for the exciting role of Vendor Consultant at Amazon Vendor Services (AVS). Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you! Apply for this job