**Experienced Full Stack Social Media Customer Support Manager – Remote Work Opportunity at arenaflex**

**Job Summary:** Join arenaflex, a pioneering leader in the electric vehicle industry, as a Full Stack Social Media Customer Support Manager. As a key member of our remote team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and fostering a positive brand image across social media platforms. If you're a self-motivated, results-driven individual with a passion for customer service and social media, we encourage you to apply for this exciting opportunity. **About arenaflex:** arenaflex is a cutting-edge company that has revolutionized the electric vehicle industry with its innovative products and services. Founded in 2003 by Martin Eberhard and Marc Tarpenning, arenaflex has become a household name, synonymous with sustainable energy solutions. With a strong commitment to customer satisfaction and employee well-being, arenaflex offers a dynamic work environment that encourages growth, creativity, and collaboration. **Job Responsibilities:** As a Full Stack Social Media Customer Support Manager at arenaflex, you will be responsible for: * Collaborating with the Head of Customer Experience to develop and implement business strategies, while showcasing sales leadership through active floor presence and job shadowing (70% of the time) * Ensuring all team members deliver a top-notch customer experience, proactively addressing and resolving any concerns related to vehicle quality and readiness * Recruiting, training, and developing administration and staff, maintaining brief position satisfaction, providing continuous performance assessment, and ensuring adherence to arenaflex's policies and procedures * Maintaining brand principles through office maintenance, display area show, and cost control, while ensuring consistency with arenaflex's dress code standard and preparation rules **What You'll Bring:** To succeed in this role, you will need to possess the following qualifications and skills: * Four-year degree or 2+ years of relevant experience in a proven track record to meet or exceed objectives, or equivalent * Self-starting business visionary with outstanding leadership abilities, exceptional attention to detail, and the capacity to focus on multiple tasks while adhering to business-critical deadlines * Magnificent written and verbal communication skills with a dedicated and moral approach to sales and sales tasks * Ability to foster collaborative relationships and act as a well-respected, trusted partner * Ability to work nights and weekends in a retail environment, ability to move as needed * Valid driver's license in the country of work and ability to obtain relevant state licensing, where applicable * This role requires you to have an Engine Vehicle Salesman Permit issued by the Virginia State Department of Motor Vehicles. Without the sales rep permit, you cannot participate in sales activities * To check if you are eligible for the salesman permit, please contact the licensing office closest to you in the state of business. **Pay and Benefits:** As a full-time arenaflex employee, you will be eligible for the following benefits at day 1 of hire: * Aetna PPO and HSA plans > 2 clinical plan options with $0 premium deduction * Family-building, fertility, adoption, and surrogacy benefits * Dental (including orthodontic inclusion) and vision plans, both have options with a $0 premium contribution * Organization Paid (Health Savings Account) HSA Contribution when signed up for the High Deductible Aetna clinical plan with HSA * Medical services and Ward Care Flexible Spending Accounts (FSA) * LGBTQ+ care attendant services * 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits * Organization-paid Basic Life, AD&D, short-term and long-term disability insurance * Employee Assistance Program * Sick and Time (Strategic scheduling for pay positions), and Paid Holidays * Back-up childcare and nurturing support resources * Intentional benefits to include: basic illness, hospital reimbursement, accident protection, theft, and legal services, and pet protection * Weight loss and Tobacco End Projects * arenaflex Babies program **Worker benefits:** * Employee limits and benefits program * arenaflex is an Equal Opportunity/Governmental policy regarding minorities in society business focused on diversity in the workplace. All qualified candidates will receive consideration for work regardless of race, ethnicity, religion, sex, sexual orientation, age, public origin, disability, protected veteran status, gender identity, or any other element protected by relevant government, state, or local regulations. * arenaflex is also dedicated to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you require an accommodation at any time during the screening. * For quick access to screen reading technology compatible with this website, click here to download a free compatible screen reader (free step-by-step tutorial can be viewed here). Please contact [email protected] for additional information or to request accommodations. * Security is a top priority for arenaflex. We incorporate it into our products and view it as a fundamental part of our business. To learn more about the information we collect and process as part of your application, please view our arenaflex Ability Protection Notice **How to Apply:** If you're a motivated and results-driven individual with a passion for customer service and social media, we encourage you to apply for this exciting opportunity. Please submit your application through the link below: Apply Job! Apply for this job