**Experienced Full Stack Product Manager – Customer Analytics and Insights**

At arenaflex, we're on a mission to revolutionize the way we understand and serve our customers. As a key member of our Customer Insights team, you'll play a pivotal role in driving the development and execution of our Client Investigation Center product, ensuring seamless and secure customer experiences. If you're passionate about data-driven decision-making, customer-centricity, and innovation, we want to hear from you! **About arenaflex** arenaflex is a leading retail corporation dedicated to making a positive impact on people's lives. With a rich history of innovation and customer obsession, we've become a household name, synonymous with quality, value, and convenience. Our commitment to excellence extends beyond our products and services to our people, communities, and the environment. We're proud to offer a dynamic work environment that fosters growth, collaboration, and inclusivity. **Job Summary** We're seeking an experienced Full Stack Product Manager to lead the development and execution of our Client Investigation Center product. As a key member of our Customer Insights team, you'll be responsible for driving the product roadmap, collaborating with cross-functional teams, and ensuring seamless customer experiences. If you're a seasoned product manager with a passion for customer-centricity, data-driven decision-making, and innovation, we want to hear from you! **Key Responsibilities** * Drive the development and execution of the Client Investigation Center product, ensuring seamless and secure customer experiences * Characterize and implement a methodology, prioritization, and workflows for the Client Investigation Center * Ensure tools are built and scaled to support the security and trustworthiness needs of internal teams in analyzing customer data and behavior * Define and track key performance indicators (KPIs) and metrics to measure success and internal adoption of the Client Insightful Center * Stay up-to-date with industry trends and advancements in customer digital identity, customer analytics, data security, and privacy, and identify potential opportunities for product innovation and differentiation * Collaborate with Design, Walmart Interface, Information Adventures, Walmart+, and Marketing teams to deliver top-notch customer analytics solutions with a strong emphasis on data security and customer privacy **Essential Qualifications** * Bachelor's degree in Computer Science, Engineering, or related field * 7 years' experience in product management, with a focus on customer-facing, large-scale, highly complex B2B/C products * Proven track record of driving product development and execution, with a focus on customer-centricity and data-driven decision-making * Strong understanding of data security and customer privacy principles, with experience in implementing secure and compliant solutions * Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams **Preferred Qualifications** * Master's degree in Computer Science, Engineering, Business Administration, or related field * 9 years' experience in product management, with a focus on customer-facing, large-scale, highly complex B2B/C products * Experience in developing and implementing comprehensive digital experiences, with a focus on accessibility and inclusive design * Strong understanding of Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and inclusive design principles * Familiarity with accessibility best practices and a commitment to creating open and inclusive products and services that support a comprehensive culture **Skills and Competencies** * Strong product management skills, with experience in driving product development and execution * Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams * Strong analytical and problem-solving skills, with the ability to interpret complex data and drive data-driven decision-making * Strong understanding of data security and customer privacy principles, with experience in implementing secure and compliant solutions * Familiarity with accessibility best practices and a commitment to creating open and inclusive products and services that support a comprehensive culture **Career Growth Opportunities and Learning Benefits** At arenaflex, we're committed to helping our employees grow and develop their careers. We offer a range of learning and development opportunities, including: * Live Better U, a Walmart-paid education benefit program for full-time and part-time employees * Opportunities for professional development and growth, with a focus on customer-centricity, data-driven decision-making, and innovation * Collaborative and inclusive work environment, with a focus on teamwork and cross-functional collaboration **Work Environment and Company Culture** At arenaflex, we're proud to offer a dynamic and inclusive work environment that fosters growth, collaboration, and innovation. Our company culture is built on a foundation of customer-centricity, data-driven decision-making, and a commitment to excellence. We're passionate about creating a workplace that's inclusive, diverse, and supportive of all employees. **Compensation, Perks, and Benefits** We offer a competitive salary range of $35-$45 per year, with opportunities for annual or quarterly performance-based bonuses. We also offer a range of benefits, including: * Medical, vision, and dental insurance * 401(k) plan with company match * Stock purchase plan * Life insurance * Paid time off (PTO) and paid parental leave * Family care leave and mourning leave * Jury duty and voting leave * Inclusive and comprehensive benefits package, with a focus on supporting employees and their families **How to Apply** If you're passionate about customer-centricity, data-driven decision-making, and innovation, we want to hear from you! Apply now to join our team of talented and dedicated professionals at arenaflex. Apply for this job