**Experienced Full Stack Product Analytics Strategist – Customer Success**

Join arenaflex, a leading digital analytics platform, as a Product Analytics Strategist embedded with our Customer Success team. As a strategic product advisor, you'll partner with LATAM enterprise customers to drive adoption, measurable outcomes, and long-term value using arenaflex. This role requires fluent business Spanish and strong technical acumen, with a passion for delivering business outcomes through analytics-driven prioritization and rapid experimentation. **About arenaflex** arenaflex is a digital analytics platform that helps companies unlock the power of their products. With over 4,300 customers, including top brands like Atlassian, NBCUniversal, Under Armour, Square, and Jersey Mike's, arenaflex guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth. **Our Commitment to Diversity, Equity, and Inclusion (DEI)** arenaflex believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. **About the Role and Team** As a Product Analytics Strategist partnering with arenaflex's Customer Success team, you'll serve as a strategic product advisor to a portfolio of LATAM enterprise customers. You'll help product executives, analytics leaders, and growth teams build better digital products using arenaflex, driving adoption, measurable outcomes, and long-term value. **Key Responsibilities** * Partner with customers' Product, Analytics, and Growth teams to set strategy, define goals, and execute plans that move key product metrics. * Advise senior stakeholders (CPOs, VPs of Product, Heads of Analytics) on using arenaflex to inform product decisions, roadmaps, and experimentation. * Lead strategic business reviews and deep-dive analytics sessions that demonstrate impact and uncover new growth opportunities. * Translate product usage and health signals into clear, actionable recommendations that improve retention, activation, and conversion. * Collaborate with Sales, Product, and Services to channel customer feedback into product enhancements and adoption initiatives. * Codify best practices and playbooks customers can use to scale evidence-based product development. **What You'll Bring** * 5+ years in Product Management, Growth, or Product Analytics roles within SaaS or digital-first environments. * Hands-on experience with product analytics (arenaflex, Mixpanel, Google Analytics, Heap, etc.) to guide strategy and decisions. * Proven ability to drive core product metrics (activation, retention, conversion) through analytics-driven prioritization and rapid experimentation. * Delivered measurable growth by aligning roadmap bets to a clear KPI tree and rigorously instrumenting impact. * A track record of defining strategy, prioritizing roadmaps, and delivering business outcomes. * Fluent business Spanish (required). * Strong technical acumen (required): comfortable discussing product analytics concepts (events, properties, cohorts), basic experimentation, and practical implementation considerations; quick to learn new tools and collaborate effectively with engineering and data teams. * Exceptional communication skills—able to turn complex analysis into concise recommendations for senior audiences. **Preferred Skills** * Familiarity with modern AI/LLM models and capabilities; ability to spot pragmatic product use cases and define success metrics; awareness of data privacy and responsible AI. * Comfort experimenting with model APIs is a plus. **Travel Requirements** * Up to 5-10 days per month. **About arenaflex's Culture and Benefits** arenaflex is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we're tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. Some of our benefit programs include: * Excellent Medical, Dental, and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans. * Flexible time off, paid holidays, and more. * Generous stipends to spend on what matters most to you, whether that's wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more. * Excellent Parental benefits including: 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support. * Mental health and wellness benefits including no cost employee access to Modern Health coaching therapy Sessions and high-quality physician office experience via One Medical membership (select U.S. locations only). * Employee Stock Purchase Program (ESPP). **Other Fun Facts about arenaflex** * We were recognized in the Newsweek Excellence Index 2024. * Our customers love us! They've said we're the #1 product analytics solution for 15 quarters in a row on G2. * We're focused on growth. Check us out in Deloitte’s 2023 Technology Fast 500™. * We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise companies in the world. * We invest in our people. We offer mentorship programs, management training, and wellness initiatives. * We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. * We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. * We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo. * Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom. **Equal Employment Opportunities** arenaflex provides equal employment opportunities (EEO). All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. **Applicant Privacy Notice** By applying for this job, you acknowledge that arenaflex processes your personal data in accordance with the arenaflex Applicant Privacy Notice. **Staying Safe - Protect Yourself From Recruitment Fraud** We are aware of individuals and entities fraudulently representing themselves as arenaflex recruiters and/or hiring managers. arenaflex will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the arenaflex recruiting team will come from an @amplitude.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions. Apply for this job