**Experienced Full Stack Pharmacy Technician – Remote Data Entry and Customer Service Specialist**

At arenaflex, we are committed to delivering exceptional patient care and services through our team of dedicated professionals. As a leading healthcare organization, we are seeking an experienced and skilled Pharmacy Technician to join our remote team as a Full Stack Pharmacy Technician – Remote Data Entry and Customer Service Specialist. This is an exciting opportunity for a motivated and detail-oriented individual to work in a dynamic environment, utilizing their expertise in pharmacy operations, data entry, and customer service to drive our mission forward. **About arenaflex** arenaflex is a forward-thinking healthcare organization that prioritizes innovation, quality, and patient-centered care. Our team of passionate professionals is dedicated to delivering exceptional services and experiences to our patients, customers, and communities. With a strong commitment to excellence, we strive to create a work environment that fosters growth, collaboration, and mutual respect. **Job Summary** As a Full Stack Pharmacy Technician – Remote Data Entry and Customer Service Specialist, you will play a vital role in supporting our pharmacy operations, ensuring accurate and timely data entry, and providing exceptional customer service to our patients and customers. This is a full-time remote position, requiring a high level of independence, self-motivation, and strong communication skills. **Essential Duties and Responsibilities** The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned. * Follow company policies and procedures, including register performance, security issues, and confidentiality. * Assist the pharmacist by receiving new written or electronic prescriptions or refill requests, verifying accuracy and completeness of patient information, and ensuring compliance with state and federal regulations. * Receive new prescriptions from doctors' offices, gather required information, and refer medical questions to the pharmacist. * Access, input, and retrieve patient and prescription information into and from the computer, accurately billing insurance and generating labels for medications. * Complete third-party claims adjudication, addressing rejections in a timely manner, and making necessary provider and third-party calls. * Maintain effective communication with all staff regarding data entry processes, denied claims, and daily progress. * Develop courteous and professional relationships with patients, customers, and co-workers. * Work with the pharmacist to ensure proper Medicare DMEPOS paperwork is complete, provide appropriate product to the customer, and maintain accurate billing records. * Ensure all controlled substance dispensing rules are followed (MMEs, PDMP, date of last fill). * Conduct patients, provider, and third-party outreach calls as necessary. * Assist stores in completion of MTMs and data collection. * Assist RDOs to complete tasks as necessary for the Operations team. * Perform other duties as assigned. **Qualifications** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum of 3 years pharmacy technician experience * Extensive knowledge of arenaflex's pharmacy systems and software * Missouri Board of Pharmacy licensed Pharmacy Technician * Excellent interpersonal, oral, and written communication skills * Ability to be self-motivated * Excellent troubleshooting and problem-solving skills or the ability to use resources to resolve issues **Education and/or Experience** * High school diploma or GED; strong science background; knowledge of the metric system and good math skills; familiarity with pharmacy terminology, medication names, and aseptic techniques desirable; current national pharmacy technician certification required. * Minimum of 3 years of Retail Pharmacy Technician experience required. **Board of Pharmacy Registration** Pharmacy technicians must be registered with the Missouri Board of Pharmacy. **What We Offer** * Competitive salary and benefits package * Opportunities for career growth and professional development * Collaborative and dynamic work environment * Recognition and rewards for outstanding performance * Comprehensive training and support * Flexible remote work arrangements **How to Apply** If you are a motivated and detail-oriented individual with a passion for pharmacy operations and customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [arenaflex's contact information]. We look forward to hearing from you! **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is inclusive, respectful, and free from discrimination. Apply for this job