Experienced Full Stack Pharmacy Technician – Customer Service Representative (Remote Part Time)

Remote Full-time
Are you a highly skilled and motivated Pharmacy Technician looking for a challenging and rewarding role that offers the flexibility of working from home? Do you have a passion for delivering exceptional customer service and a strong background in pharmacy operations? If so, we invite you to join careerzynith as a Remote Part Time Pharmacy Technician/Customer Service Representative!

**About careerzynith**

careerzynith is a leading provider of innovative healthcare solutions, dedicated to improving patient outcomes and enhancing the pharmacy experience. Our team is passionate about delivering exceptional service, and we're committed to creating a work environment that's inclusive, supportive, and empowering. As a Remote Part Time Pharmacy Technician/Customer Service Representative, you'll be part of a dynamic team that's shaping the future of healthcare.

**Key Responsibilities**

As a Remote Part Time Pharmacy Technician/Customer Service Representative, you'll be responsible for:

* Performing duties assigned by the Data Entry Manager, including answering phones, responding to orders, and resolving client complaints and inquiries in a timely manner.
* Triage incoming faxes by facility/department and in accordance with cutoff times.
* Clarifying orders as needed.
* Providing exceptional customer service to clients, including responding to general inquiries and resolving issues in a professional and courteous manner.
* Maintaining accurate and up-to-date records, including client information and order details.
* Collaborating with the Data Entry Manager to ensure seamless communication and efficient workflow.

**Requirements**

To be successful in this role, you'll need:

* Active NJ Board of Pharmacy, Pharmacy Technician License.
* Previous experience in pharmacy, with a strong background in customer service and technical support.
* LTC pharmacy experience preferred.
* Knowledge of brand name and generic medications.
* Strong attention to detail and organizational skills.
* Moderate to advanced computer skills, including proficiency in Microsoft Office and Google Suite.
* Great telephone etiquette and communication skills.
* Frameworks/ECM knowledge a plus.
* High school diploma or equivalent.

**Preferred Qualifications**

* Experience working in a fast-paced, dynamic environment.
* Strong problem-solving and analytical skills.
* Ability to work independently and as part of a team.
* Excellent time management and prioritization skills.
* Strong communication and interpersonal skills.

**Skills and Competencies**

To succeed in this role, you'll need to possess:

* Strong technical skills, including proficiency in Microsoft Office and Google Suite.
* Excellent communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Strong problem-solving and analytical skills.
* Excellent time management and prioritization skills.
* Ability to maintain accurate and up-to-date records.

**Career Growth Opportunities and Learning Benefits**

As a Remote Part Time Pharmacy Technician/Customer Service Representative, you'll have the opportunity to:

* Develop your skills and expertise in pharmacy operations and customer service.
* Collaborate with a dynamic team of healthcare professionals.
* Participate in ongoing training and professional development opportunities.
* Contribute to the growth and success of careerzynith.

**Work Environment and Company Culture**

careerzynith is committed to creating a work environment that's inclusive, supportive, and empowering. As a Remote Part Time Pharmacy Technician/Customer Service Representative, you'll have the flexibility to work from home and enjoy a range of benefits, including:

* Competitive salary and benefits package.
* Flexible work schedule.
* Ongoing training and professional development opportunities.
* Collaborative and dynamic work environment.

**Compensation, Perks, and Benefits**

careerzynith offers a competitive salary and benefits package, including:

* Competitive hourly rate.
* Comprehensive benefits package, including medical, dental, and vision insurance.
* Paid time off and holidays.
* Ongoing training and professional development opportunities.

**How to Apply**

If you're a motivated and experienced Pharmacy Technician looking for a challenging and rewarding role that offers the flexibility of working from home, we invite you to apply to this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.

**Equal Employment Opportunity**

careerzynith is an equal opportunity employer, committed to employing a diverse workforce without regard to gender, race, age, marital status, disability, veteran status, sexual orientation, and gender identity or any other status protected by federal, state, or local law.

**Apply Now**

Don't miss this opportunity to join careerzynith as a Remote Part Time Pharmacy Technician/Customer Service Representative. Apply now and take the first step towards a rewarding and challenging career in healthcare.

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