**Experienced Full Stack Oracle Database Administrator and Shift Leader – Web & Cloud Application Development (3rd Shift)**

Are you a highly skilled Oracle Database Administrator looking for a challenging and rewarding role that offers opportunities for growth and development? Do you have a passion for working with a variety of technology solutions and a willingness to learn and adapt to new situations? If so, we may have the perfect opportunity for you! **About Us** We are a dynamic and innovative technology company that provides exceptional Managed IT services to our clients. Our team is dedicated to building trust and long-term relationships with our customers by being transparent, communicative, and proactive in our approach. We take the time to understand our customers' business environments and objectives before delivering actionable ideas to improve their IT infrastructure and user experience. **Job Summary** We are seeking an experienced Full Stack Oracle Database Administrator and Shift Leader to join our 3rd shift team. As a key member of our Managed Services operation, you will be responsible for providing shift leadership for a team of US and offshore engineers, ensuring all high-priority issues are validated, communicated, mitigated, and assigned for resolution. You will also be responsible for responding to Global Support Center tickets in a timely manner, troubleshooting and triaging tickets in queue, and following documentation and handling instructions. **Responsibilities** * Provide shift leadership for a team of US and offshore engineers, ensuring all high-priority issues are validated, communicated, mitigated, and assigned for resolution * Respond to Global Support Center tickets in a timely manner * Troubleshoot and triage tickets in queue * Follow documentation and handling instructions * Know when to escalate critical issues * Speak clearly and confidently with clients and staff * Work well in stressful situations * Drive innovation and continuous process improvement to perform more efficiently for our customers and company stakeholders * Provide process guidance and leadership to shift team * Add space to an Oracle tablespace * Troubleshoot Oracle archiver issues * Resolve blocking locks, long running sessions, and/or deadlocks * Grant permissions and roles in Oracle * Troubleshoot database down issues * Escalate server down issues * Troubleshoot Linux/Unix/Windows resource issues * Monitor performance, provide resolution and/or articulate status to others **Requirements** * Minimum of a Bachelor's degree in a related field * 3-8 years of experience in database administration with Oracle and Microsoft SQL Server * Familiarity with high-availability designs, including Oracle DataGuard and/or SQL Server AlwaysOn * Experience with backup solutions, including Oracle RMAN, and replication concepts, preferably Golden Gate * Understand Oracle RAC and ASM, Exadata experience is a plus * Ability to multi-task while maintaining high quality of deliverables * Experience working within Service Management toolsets a must * Monitor system health and performance * Performance troubleshooting and resolution * Analyze, solve, and correct issues in real time * Experience working with Windows servers and Unix/Linux * Experience using vi editor * Flexible, team player, "get-it-done" personality * Ability to work in a rapidly changing environment **Preferred Qualifications** * Prior experience with network devices, compute, and storage software and hardware * ITIL knowledge * Experience with Office 365 back-end administration * Ability to work with multiple customers **Core Competencies** * Effective communication skills both internally and externally * Highly organized and detail-oriented * Broad technology background * Efficiently break down problems and quickly identify the correct course of action * Passion for learning new technologies * Flexibility and willingness to do what it takes to get the job done **What We Offer** * A career with a company where you will be challenged, respected, and valued * A career with a company that's invested in your personal development, will offer a solid compensation package, and provides a great team environment * The people here do their jobs well, care about one another, care about our customers, and exercise good ethics and judgment * A competitive salary of $100,000.00 - $120,000.00 per year * Comprehensive benefits, including health insurance * A dynamic and innovative work environment that offers opportunities for growth and development * A flexible and remote work arrangement that allows you to work from home **How to Apply** If you are a motivated and experienced Oracle Database Administrator looking for a new challenge, please submit your application today! We look forward to hearing from you. **Simple Application Process** Ready to join us? The first step is easy. Click apply now and we'll be in touch soon! Apply for this job