**Experienced Full Stack Licensed Branch Customer Service and Sales Representative – Web & Cloud Application Development**

Are you a customer-focused professional with a passion for sales and a knack for building strong relationships? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you! arenaflex is seeking an experienced Licensed Branch Customer Service and Sales Representative to join our team in Grand Junction, CO. This is an exciting remote opportunity with an immediate start, offering a competitive salary and a comprehensive benefits package. **About arenaflex** arenaflex is a leading provider of membership, travel, insurance, and financial services to over 14+ million members and customers across 14 states and 2 U.S. territories. With a rich history spanning over 100 years, we continue to invest in advanced technology, innovative products, and a highly skilled workforce to deliver exceptional service and help our members enjoy life's journey. **Why Choose a Career with arenaflex?** * Established brand with a reputation for trust and reliability * Diverse range of products and services to promote and sell * Opportunities to grow and develop your career with a leading organization * Collaborative and inclusive work environment with a focus on teamwork and customer satisfaction * Comprehensive benefits package, including medical, dental, and vision benefits, 401k match, paid parental leave, and more **A DAY IN THE LIFE of a Licensed Customer Service Representative** As a Licensed Customer Service Representative, you will be the face of our branch, providing exceptional service to our members and promoting our products and services. Your responsibilities will include: * Providing high-level support services to members related to sales and service functions, including servicing insurance policies, processing applications, renewals, and amendments * Generating leads, updating members on travel and insurance specials, and providing travel information * Providing cashiering services to members, including taking insurance payments, travel, and membership payments * Responding to customer inquiries and referring to agents when necessary * Providing administrative support to Travel and Insurance Agents during peak periods * Conducting outbound promotional calls for insurance and/or travel products * Participating in a team environment to promote customer satisfaction and consistent service following the customer service model * Receiving and resolving member/customer complaints and seeking assistance from management as necessary * Participating in office events developed to generate revenue, improve member awareness of products, and support local community activities **How We Reward Our Employees** Our Licensed Customer Service Representatives earn a competitive hourly wage of $21.00 with additional incentives and an annual bonus potential based on performance. arenaflex offers an excellent and comprehensive benefits package, including: * Medical, dental, and vision benefits * 401k match * Paid parental leave and adoption assistance * Paid Time Off (PTO), company-paid holidays, CEO days, and floating holidays * Paid volunteer day annually * Tuition assistance program, professional certification reimbursement program, and other professional development opportunities * AAA Membership * Discounts, perks, and rewards, and much more **We Are Looking For Candidates Who** * Possess an active State Property & Casualty License or the ability to attain within 90 days of start date * Have a high school diploma or equivalent * Have experience providing high-level customer-focused service * Are skilled in servicing insurance policies and processing applications, renewals, and amendments * Are proficient in computer software applications, including Word, Excel, and Web-based operations * Possess insurance and travel terminology, general insurance and/or travel regulations, underwriting procedures, sales regulatory and compliance guidelines, and travel systems and/or insurance systems * Can communicate effectively (verbal and written) with others in a work environment * Can perform mathematical calculations to accurately perform monetary transactions * Can work effectively in a team environment * Can exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person), and maintenance of workstation and office facility * Can work irregular hours, including holidays and weekends (may include community events) * Can work under pressure in a high-volume, fast-paced customer service environment **Work Environment** This is an in-office position, and employees will service arenaflex members in-person and be based on-site in an arenaflex branch facility. **Who We Are** arenaflex is committed to providing a safe workplace. Every applicant offered employment within arenaflex will be required to consent to a background and drug screen based on the requirements of the position. **Join Our Team!** This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today. Apply for this job