Experienced Full Stack E-commerce Customer Business Manager – Web & Cloud Application Development
At careerzynith, we're on a mission to revolutionize the way we approach e-commerce and customer relationships. As a seasoned E-commerce Customer Business Manager, you'll play a pivotal role in driving sales growth and achieving leadership in our Nutramax products across top e-commerce platforms like Chewy and California Pet Pharmacy. If you're passionate about staying ahead of the curve in the ever-evolving world of e-commerce, we want to hear from you!
**About careerzynith**
careerzynith is a leading innovator in the pet care industry, dedicated to delivering high-quality products and exceptional customer experiences. Our team is comprised of passionate individuals who share a common goal: to make a positive impact on the lives of pets and their owners. As a key member of our US team, you'll have the opportunity to contribute to our mission and shape the future of e-commerce in the pet care industry.
**Job Summary**
We're seeking an experienced E-commerce Customer Business Manager to lead the development and execution of our e-commerce strategy across top platforms. As a key account manager, you'll be responsible for building and maintaining relationships with key customers, driving sales growth, and achieving category leadership. If you have a strong commercial awareness, marketing and sales background, and a passion for e-commerce, we encourage you to apply.
**Key Responsibilities**
• Develop and execute e-commerce strategies for Chewy and California Pet Pharmacy, aligning with corporate goals and objectives
• Manage and build relationships with e-commerce accounts to deliver annual sales and profit targets, establishing short and long-term sales goals for all e-commerce products
• Provide P&L oversight for key accounts, maximizing profitability by growing top-line sales and managing selling expenses
• Develop annual sales and marketing plans and budget, recommending and managing pricing, trade budgets, and spending effectiveness
• Collaborate with Demand Planning to create annual forecasts and provide monthly updates, ensuring timely adjustments and on-time delivery
• Organize and manage major projects, channel/account-specific campaigns, and coordinate with Marketing, Customer Service, and Finance
• Provide strategic and tactical input to Marketing, setting advertising budgets and commercial plans that drive business with online customers
• Advise Marketing on market demand and insights, promotional opportunities, and incentives to inform future campaign ideas
• Oversee brand protection and collaborate with Brand Protection and Marketing to remedy problems
• Communicate with other departments within the organization to foster teamwork and effectiveness
• Understand competitors in specific markets and develop strategies to position careerzynith brands as category leaders
**Essential Qualifications**
• 5+ years of e-commerce sales and account management experience domestically or internationally
• Commercial awareness, marketing, and sales background preferred
• Pet category experience a plus
• In-depth understanding of developing, executing sales and marketing strategies, plans, and campaigns
• Strong commercial and analytical skills, with extensive experience working with Excel to conduct analysis and detailed sales reports
• Florida travel 30%-40%
• Strong written and oral communication skills
• Proficient in English, second language helpful
• Working knowledge of e-commerce contracts and understanding of Terms and Conditions
• Knowledge of web promotion strategies, including Search Engine Optimization (SEO), Search Engine Marketing (SEM), Google/Yahoo/MSN ad words, and pay-per-click campaigns
• Proficient in Microsoft suite
**Preferred Qualifications**
• Bachelor's Degree or equivalent in business or marketing-related discipline
• Minimum of five years related experience and/or training
• Experience working with e-commerce platforms, including Chewy and California Pet Pharmacy
• Strong understanding of e-commerce analytics and data-driven decision-making
**What We Offer**
• Competitive salary and benefits package
• Opportunity to work with a leading innovator in the pet care industry
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Flexible work arrangements, including remote work options
• Access to cutting-edge technology and tools
• Recognition and rewards for outstanding performance
**How to Apply**
If you're a motivated and results-driven individual with a passion for e-commerce and customer relationships, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications. We can't wait to hear from you!
**Contact Information**
careerzynith
[insert contact information]
**Equal Employment Opportunity**
careerzynith is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.
Apply for this job
**About careerzynith**
careerzynith is a leading innovator in the pet care industry, dedicated to delivering high-quality products and exceptional customer experiences. Our team is comprised of passionate individuals who share a common goal: to make a positive impact on the lives of pets and their owners. As a key member of our US team, you'll have the opportunity to contribute to our mission and shape the future of e-commerce in the pet care industry.
**Job Summary**
We're seeking an experienced E-commerce Customer Business Manager to lead the development and execution of our e-commerce strategy across top platforms. As a key account manager, you'll be responsible for building and maintaining relationships with key customers, driving sales growth, and achieving category leadership. If you have a strong commercial awareness, marketing and sales background, and a passion for e-commerce, we encourage you to apply.
**Key Responsibilities**
• Develop and execute e-commerce strategies for Chewy and California Pet Pharmacy, aligning with corporate goals and objectives
• Manage and build relationships with e-commerce accounts to deliver annual sales and profit targets, establishing short and long-term sales goals for all e-commerce products
• Provide P&L oversight for key accounts, maximizing profitability by growing top-line sales and managing selling expenses
• Develop annual sales and marketing plans and budget, recommending and managing pricing, trade budgets, and spending effectiveness
• Collaborate with Demand Planning to create annual forecasts and provide monthly updates, ensuring timely adjustments and on-time delivery
• Organize and manage major projects, channel/account-specific campaigns, and coordinate with Marketing, Customer Service, and Finance
• Provide strategic and tactical input to Marketing, setting advertising budgets and commercial plans that drive business with online customers
• Advise Marketing on market demand and insights, promotional opportunities, and incentives to inform future campaign ideas
• Oversee brand protection and collaborate with Brand Protection and Marketing to remedy problems
• Communicate with other departments within the organization to foster teamwork and effectiveness
• Understand competitors in specific markets and develop strategies to position careerzynith brands as category leaders
**Essential Qualifications**
• 5+ years of e-commerce sales and account management experience domestically or internationally
• Commercial awareness, marketing, and sales background preferred
• Pet category experience a plus
• In-depth understanding of developing, executing sales and marketing strategies, plans, and campaigns
• Strong commercial and analytical skills, with extensive experience working with Excel to conduct analysis and detailed sales reports
• Florida travel 30%-40%
• Strong written and oral communication skills
• Proficient in English, second language helpful
• Working knowledge of e-commerce contracts and understanding of Terms and Conditions
• Knowledge of web promotion strategies, including Search Engine Optimization (SEO), Search Engine Marketing (SEM), Google/Yahoo/MSN ad words, and pay-per-click campaigns
• Proficient in Microsoft suite
**Preferred Qualifications**
• Bachelor's Degree or equivalent in business or marketing-related discipline
• Minimum of five years related experience and/or training
• Experience working with e-commerce platforms, including Chewy and California Pet Pharmacy
• Strong understanding of e-commerce analytics and data-driven decision-making
**What We Offer**
• Competitive salary and benefits package
• Opportunity to work with a leading innovator in the pet care industry
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Flexible work arrangements, including remote work options
• Access to cutting-edge technology and tools
• Recognition and rewards for outstanding performance
**How to Apply**
If you're a motivated and results-driven individual with a passion for e-commerce and customer relationships, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications. We can't wait to hear from you!
**Contact Information**
careerzynith
[insert contact information]
**Equal Employment Opportunity**
careerzynith is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.
Apply for this job