**Experienced Full Stack Deal Desk Leader – Global Deal Operations and Sales Enablement**

Are you a seasoned deal desk professional with a passion for driving business growth and excellence? Do you have a proven track record of leading high-performing teams and developing innovative deal structures that meet customer needs? If so, we want to hear from you! PingCAP is seeking an experienced and dynamic Head of Deal Desk to lead our global deal operations and sales enablement efforts. **About PingCAP** PingCAP is a leading provider of open-source, cloud-native, distributed SQL databases for elastic scale and real-time analytics. Our strong open-source community roots, innovative products, and inclusive culture have drawn passionate and dedicated people to our company. With over 34,000 stars on GitHub, we are at the forefront of innovation and growth in the technology sector. **About the Role** As our Head of Deal Desk, you will play a critical role in optimizing our deal processes, managing day-to-day deal activities, supporting sales teams, and ensuring smooth deal execution across all regions. You will lead and manage a global deal desk team, develop and mentor team members, and foster a culture of excellence and continuous improvement. You will also align team objectives with overall business goals and sales strategies, oversee end-to-end deal management processes, and coordinate with various teams to facilitate the smooth progression of deals from initiation to closure. **Responsibilities** As our Head of Deal Desk, your key responsibilities will include: * Leading and managing a global deal desk team supporting multiple regions * Developing and mentoring team members, fostering a culture of excellence and continuous improvement * Aligning team objectives with overall business goals and sales strategies * Overseeing end-to-end deal management processes, ensuring timely and accurate execution of all deals * Coordinating with various teams to facilitate the smooth progression of deals from initiation to closure * Addressing any issues or obstacles that arise during the deal process to ensure customer satisfaction and successful outcomes * Developing, implementing, and maintaining deal policies and standard operating procedures * Driving continuous improvement initiatives to enhance deal efficiency and effectiveness * Collaborating with cross-functional teams to streamline deal workflows and reduce cycle times * Working closely with sales leadership to develop innovative deal structures that meet customer needs * Providing expert guidance to sales teams on complex deal scenarios, helping them effectively communicate value propositions to customers * Assisting in customer negotiations, offering creative solutions to overcome objections and close deals * Establishing and tracking key performance indicators (KPIs) for deal desk operations * Preparing and presenting regular reports to senior management on deal trends, bottlenecks, and opportunities for improvement * Partnering with Finance, Legal, and Product teams to ensure deal compliance and optimal pricing strategies * Acting as a liaison between Sales and other departments to facilitate smooth deal execution **Qualifications** To be successful in this role, you will need: * A Bachelor's degree in Business, Finance, or related field; MBA preferred * 7+ years of experience in deal desk, sales operations, or related roles * A proven track record of leading and developing high-performing teams * Strong understanding of B2B sales processes, particularly in the technology sector * Excellent analytical and problem-solving skills * Superior communication and negotiation abilities * Experience with CRM systems and sales automation tools * Ability to work in a fast-paced, global environment * Experience in SaaS or cloud-based technology companies * Knowledge of international business practices and regulations * Proficiency in data analysis and visualization tools * Change management experience **Salary and Benefits** The annual anticipated base salary range for U.S. candidates for this role is USD $116k to $220k. Four zones are applied with different levels of the pay range. More details of the Geo Differential Pay Policy will be discussed during the HR conversation. The actual individual base pay will depend on various factors such as the complexity and responsibility of the role, work locations, job levels, and relevant experience and skills. This role is also eligible to participate in PingCAP's Bonus and Equity Plan, as well as our Sales Compensation Plan, if it is a sales role. Other benefits include health insurance, flexible vacation time, paid holidays, and parental leave. Salaries for candidates outside the U.S. will vary based on local compensation structures. **Diversity and Inclusion** We encourage people from underrepresented groups to apply. At PingCAP, we value a great attitude and a willingness to learn above all. We strive to create an inclusive culture where everyone feels welcome and valued. We are committed to preventing discrimination and harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. **How to Apply** If you are a motivated and experienced deal desk professional looking for a new challenge, we want to hear from you! Please submit your application today. Don't worry if you don't meet every single requirement – we value a great attitude and a willingness to learn above all. **Why Join PingCAP?** At PingCAP, we offer a dynamic and supportive work environment that fosters innovation and growth. We are committed to helping our employees develop their skills and advance their careers. We offer a range of benefits, including: * Competitive salary and bonus structure * Comprehensive health insurance * Flexible vacation time and paid holidays * Parental leave * Professional development opportunities * Collaborative and inclusive work environment * Opportunity to work on cutting-edge technology projects **Join Our Team** If you are passionate about deal desk operations and sales enablement, and you want to join a dynamic and innovative company, we want to hear from you! Please submit your application today. Apply for this job