**Experienced Full Stack Data Scientist Intern – Customer and Competitive Market Intelligence**

Join arenaflex, a global leader in enterprise software, as a Data Scientist Intern in the Customer and Competitive Market Intelligence (CMI) group. This is an exciting opportunity to bring the power of experience data to arenaflex in support of corporate goals, including being #1 in Customer Satisfaction. As a Data Scientist Intern, you will help grow and optimize customer and Partner experience measurement programs to deliver deeply impactful Experience Management (XM) insights to business stakeholders. **About arenaflex** arenaflex is a global technology company that helps organizations run better by providing software solutions for business operations, customer experience, and digital transformation. With a strong commitment to innovation and customer satisfaction, arenaflex has become a leader in the enterprise software industry. Our company culture is built on collaboration, diversity, and inclusion, and we strive to create a work environment that is engaging, flexible, and supportive of our employees' growth and well-being. **Three Reasons to Intern at arenaflex** • **Culture of Collaboration**: Meet with mentors, make new friends across the globe, and create a thriving personal network. • **Project-Driven Experience**: Gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables. • **Gain Visibility**: With arenaflex Internship Experience Program in your title, you’ll have a global network of arenaflex leaders, entrepreneurs, and career development opportunities at your fingertips. **What You’ll Do** As a Data Scientist Intern in the CMI group, you will be responsible for: • Collaborating with cross-functional teams to gather requirements for data integrations. • Developing and implementing project plans for data engineering, analysis, and visualization based on the needs of internal stakeholders. • Training and supporting teams on data usage and results interpretation best practices. • Developing and maintaining data engineering and analytic processes to support XM program targeting, analysis requirements, and program expansion. • Running statistical analysis using methods like correlation, ANOVA, regression. • Applying Large Language Models (LLMs), including prompt engineering, to synthesize key insights. • Working with transformer-based models (e.g., BERT, GPT) for natural language processing tasks. • Troubleshooting technical issues related to data and systems in the arenaflex data warehouse and data lake environments. • Identifying areas for improvement and implementing changes to enhance the efficiency and functionality of data engineering and analysis processes. **What You Bring** We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful, innovative projects and are energized by lifelong learning. • **Education**: Bachelor’s or Master’s degree in an analytical field like Data Science, Computer Science, Mathematics/Statistics, Business Analytics, Economics, Marketing, Finance, or Social Science. • **Experience**: Prior experience in data mining, advanced data manipulation, statistical analysis, and LLM processing, working with cloud-based computing platforms and big data tools. • **Technical Skills**: Proficient in data engineering techniques, skilled in topic modeling and sentiment analysis of unstructured data, experienced in LLM prompt engineering to generate key insights from unstructured data, competence in statistical techniques such as correlation ANOVA, and regression, fluency in Python, SQL, Excel, and PowerPoint. Experience with Databricks is helpful. • **Problem-Solving**: Strong problem-solving skills, including the ability to undertake analyses, synthesize findings/recommendations, articulate a storyline, and create and conduct high-impact presentations. • **Independence**: Ability to work independently and manage multiple projects simultaneously. • **Interpersonal Skills**: Superior interpersonal skills; ability to build relationships across arenaflex functional areas, geographies, and hierarchical levels. • **Industry Knowledge**: Base understanding of the software industry and its competitive landscape. • **Flexibility**: Highest level of flexibility, integrity, and confidentiality. **Meet Your Team** Take advantage of this unique opportunity to be part of arenaflex’s CMI team within the arenaflex Strategy & Operations organization. The Intern will engage across the CMI and our global partners to help drive the implementation of arenaflex’s XM strategy and achievement of shared business objectives to create world-class experiences. **We Win with Inclusion** arenaflex’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At arenaflex, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. **Compensation and Benefits** arenaflex is committed to providing a competitive compensation package, including a targeted combined range of $15 - $62 USD, depending on the key aspects of each case. The actual amount to be offered to the successful candidate will be within that range. arenaflex also offers a comprehensive benefits package, including health insurance, retirement savings, and paid time off. Please reference this link for a summary of arenaflex benefits and eligibility requirements: arenaflex North America Benefits. **How to Apply** If you are a motivated and talented individual who is passionate about data science and customer experience, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume, cover letter, and any relevant work samples or projects. We look forward to reviewing your application and learning more about your qualifications and interests. **Equal Employment Opportunity** arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is inclusive, respectful, and free from discrimination. If you require accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. **Note**: arenaflex is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. Apply for this job