**Experienced Full Stack Data Entry Specialist – Netflix Content Operations Support**
Are you a highly motivated and detail-oriented individual with a passion for data entry and technical support? Do you have a knack for problem-solving and a strong desire to learn and grow in a dynamic and innovative company? If so, we may have the perfect opportunity for you!
At Workwarp, we're on a mission to revolutionize the way we work and live. As a leading provider of cutting-edge technology solutions, we're constantly pushing the boundaries of what's possible. And we're looking for talented individuals like you to join our team and help us achieve our goals.
**About the Role:**
As an Experienced Full Stack Data Entry Specialist on our Netflix Content Operations Support team, you'll play a critical role in ensuring the smooth operation of our content tools and workflows. You'll be the first point of contact for external content creation teams, providing technical support and guidance to help them get the most out of our tools. You'll also work closely with our internal development team to identify and resolve issues, and to develop new tools and processes that improve efficiency and quality.
**Key Responsibilities:**
* Provide technical support to content/external teams in regards to use of content tools
* Create reference materials and provide training to get external teams up to speed with the toolset
* Solve and debug possible issues with tools and workflows to quickly resolve issues for users
* Escalate more complex or problematic issues to the tool development team, and work with production to track these issues in JIRA
* Advocate for tools, workflow improvements, and suggestions from external teams
* Partner with other engineers to develop tools and processes that improve efficiency and quality
* Guide or lead cross-disciplinary dialogs to drive features from initial concept to completion
* Exemplify reliability, accountability, and professionalism in all work-related interactions
**Skills and Abilities:**
* Ability to read and understand C# code
* Good written and verbal communication, including working with external partners
* Positive attitude and ability to receive and provide objective and constructive feedback
* Excellent organization skills
* Self-motivating; able to prioritize and manage numerous requests simultaneously
* Strong problem-solving skills and attention to detail
* Ability to work in a fast-paced environment and adapt to changing priorities
**Education and Experience:**
* Computer Science or related degree, or equivalent work experience
* Experience supporting a live service or tool environment
* Unity 3D game and tool development experience
* Experience with Jira, Confluence, or other defect tracking software
* iOS and Android mobile development experience
* 5 years' experience in delivering production-level code in a professional environment
**Position Type/Expected Hours of Work:**
Our core hours are 10:00am to 6:00pm CST, which means you should be available for meetings, etc. during this time. However, we understand that flexibility is key, and we're open to discussing alternative arrangements that work for you.
**Other Duties:**
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
**Salary and Benefits:**
At Workwarp, we offer a competitive salary and a range of benefits that reflect our commitment to our employees' well-being and success. Our salary range for this role is typically $150,000 - $325,000, depending on your specific job family, background, skills, and experience. We also offer a comprehensive benefits package, including health insurance, retirement savings, and paid time off.
**Why Join Us:**
At Workwarp, we're passionate about creating a workplace culture that's inclusive, supportive, and empowering. We believe that our employees are our greatest asset, and we're committed to providing them with the resources, training, and opportunities they need to succeed. If you're looking for a challenging and rewarding role that will allow you to grow and develop as a professional, we encourage you to apply today!
**How to Apply:**
If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.
Apply Now
At Workwarp, we're on a mission to revolutionize the way we work and live. As a leading provider of cutting-edge technology solutions, we're constantly pushing the boundaries of what's possible. And we're looking for talented individuals like you to join our team and help us achieve our goals.
**About the Role:**
As an Experienced Full Stack Data Entry Specialist on our Netflix Content Operations Support team, you'll play a critical role in ensuring the smooth operation of our content tools and workflows. You'll be the first point of contact for external content creation teams, providing technical support and guidance to help them get the most out of our tools. You'll also work closely with our internal development team to identify and resolve issues, and to develop new tools and processes that improve efficiency and quality.
**Key Responsibilities:**
* Provide technical support to content/external teams in regards to use of content tools
* Create reference materials and provide training to get external teams up to speed with the toolset
* Solve and debug possible issues with tools and workflows to quickly resolve issues for users
* Escalate more complex or problematic issues to the tool development team, and work with production to track these issues in JIRA
* Advocate for tools, workflow improvements, and suggestions from external teams
* Partner with other engineers to develop tools and processes that improve efficiency and quality
* Guide or lead cross-disciplinary dialogs to drive features from initial concept to completion
* Exemplify reliability, accountability, and professionalism in all work-related interactions
**Skills and Abilities:**
* Ability to read and understand C# code
* Good written and verbal communication, including working with external partners
* Positive attitude and ability to receive and provide objective and constructive feedback
* Excellent organization skills
* Self-motivating; able to prioritize and manage numerous requests simultaneously
* Strong problem-solving skills and attention to detail
* Ability to work in a fast-paced environment and adapt to changing priorities
**Education and Experience:**
* Computer Science or related degree, or equivalent work experience
* Experience supporting a live service or tool environment
* Unity 3D game and tool development experience
* Experience with Jira, Confluence, or other defect tracking software
* iOS and Android mobile development experience
* 5 years' experience in delivering production-level code in a professional environment
**Position Type/Expected Hours of Work:**
Our core hours are 10:00am to 6:00pm CST, which means you should be available for meetings, etc. during this time. However, we understand that flexibility is key, and we're open to discussing alternative arrangements that work for you.
**Other Duties:**
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
**Salary and Benefits:**
At Workwarp, we offer a competitive salary and a range of benefits that reflect our commitment to our employees' well-being and success. Our salary range for this role is typically $150,000 - $325,000, depending on your specific job family, background, skills, and experience. We also offer a comprehensive benefits package, including health insurance, retirement savings, and paid time off.
**Why Join Us:**
At Workwarp, we're passionate about creating a workplace culture that's inclusive, supportive, and empowering. We believe that our employees are our greatest asset, and we're committed to providing them with the resources, training, and opportunities they need to succeed. If you're looking for a challenging and rewarding role that will allow you to grow and develop as a professional, we encourage you to apply today!
**How to Apply:**
If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.
Apply Now