**Experienced Full Stack Data Analyst – Voice of the Customer (VOC) Transformation and Innovation**
At arenaflex, we're on a mission to revolutionize the way we listen to our customers and transform their feedback into actionable insights. As a Senior Statistics Architect, you'll play a pivotal role in driving this transformation and innovation, working closely with cross-functional teams to design, develop, and implement cutting-edge solutions that deliver exceptional customer experiences.
**About arenaflex**
arenaflex is a global leader in the financial services industry, with a rich history of innovation and a commitment to excellence. Our company culture is built on the values of integrity, teamwork, and customer-centricity, and we're passionate about creating an inclusive and supportive work environment where every individual feels valued and empowered to succeed.
**The Role**
As a Senior Statistics Architect, you'll be responsible for assisting the transformation and innovation of our Voice of the Customer (VOC) method, working closely with product and process owners, subject matter experts from Qualtrics, and the agile team in technology. Your primary focus will be on helping to improve and preserve the new VOC technique sourced from Cornerstone and integrated with the survey and dashboard platform hosted through Qualtrics.
**Key Responsibilities**
* Collaborate closely with utility teams to outline, develop, and capture business needs
* Develop and leverage knowledge of Voice of the Customer methods to outline and transform data within the Cornerstone large data platform
* Design and build robust data model architecture to aid in fulfilling statistical processing and standardized metric definitions
* Provide big data and batch/real-time analytical answers leveraging transformational technologies (Hadoop, HDFS, MapReduce, Hive, Spark, and Python) to deliver innovative solutions ensuring data quality and accuracy through intensive testing at variable and use case levels
* Offer pointers to beautify competencies to drive efficiency in computing programs using massive data ecosystems
* Power customer tale evaluation & elaboration, design and development of software programs, checking out & builds automation tools
* Proactively identify and automate repetitive tasks to improve best and efficiency
* Work closely with companions from GSN and AET to prioritize, define, increase, and review statistics for various use cases as part of the VOC cease to quit technique
**Essential Qualifications**
* Hands-on experience on Hive/Hadoop, Pyspark, Python, shell scripting languages, development launch management, and troubleshooting understanding for data pushed tasks for a span of no less than 3+ years
* Active collaboration with dating managers/product owners for expertise the functional requirements and converting them into technical deliverables
* Familiarity with agile methodologies of delivery, where small increments of a product are introduced at everyday intervals to the business groups
**Preferred Qualifications**
* Experience working with large data ecosystems and massive data processing technologies
* Strong understanding of data modeling, statistical analysis, and data visualization
* Familiarity with cloud-based data platforms and big data analytics tools
* Experience working with cross-functional teams to design, develop, and implement data-driven solutions
**Benefits**
* Competitive base salaries
* Bonus incentives
* Support for economic-well-being and retirement
* Flexible work model with hybrid, onsite, or digital preparations relying on position and business need
* Generous paid parental leave policies (depending on your location)
* Free access to international on-site online well-being facilities staffed with nurses and doctors (depending on location)
* Free and confidential counseling aid through our Wholesome Minds application
* Career development and education opportunities
**Why Join arenaflex?**
At arenaflex, we're committed to creating a work environment that's inclusive, supportive, and empowering. We believe in the importance of work-life balance and offer a range of benefits and programs to support your physical, mental, and financial well-being. We're passionate about innovation and continuous learning, and we offer opportunities for career development and education to help you grow and succeed.
**How to Apply**
If you're a motivated and experienced data professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you!
Apply Now
Apply Now
**About arenaflex**
arenaflex is a global leader in the financial services industry, with a rich history of innovation and a commitment to excellence. Our company culture is built on the values of integrity, teamwork, and customer-centricity, and we're passionate about creating an inclusive and supportive work environment where every individual feels valued and empowered to succeed.
**The Role**
As a Senior Statistics Architect, you'll be responsible for assisting the transformation and innovation of our Voice of the Customer (VOC) method, working closely with product and process owners, subject matter experts from Qualtrics, and the agile team in technology. Your primary focus will be on helping to improve and preserve the new VOC technique sourced from Cornerstone and integrated with the survey and dashboard platform hosted through Qualtrics.
**Key Responsibilities**
* Collaborate closely with utility teams to outline, develop, and capture business needs
* Develop and leverage knowledge of Voice of the Customer methods to outline and transform data within the Cornerstone large data platform
* Design and build robust data model architecture to aid in fulfilling statistical processing and standardized metric definitions
* Provide big data and batch/real-time analytical answers leveraging transformational technologies (Hadoop, HDFS, MapReduce, Hive, Spark, and Python) to deliver innovative solutions ensuring data quality and accuracy through intensive testing at variable and use case levels
* Offer pointers to beautify competencies to drive efficiency in computing programs using massive data ecosystems
* Power customer tale evaluation & elaboration, design and development of software programs, checking out & builds automation tools
* Proactively identify and automate repetitive tasks to improve best and efficiency
* Work closely with companions from GSN and AET to prioritize, define, increase, and review statistics for various use cases as part of the VOC cease to quit technique
**Essential Qualifications**
* Hands-on experience on Hive/Hadoop, Pyspark, Python, shell scripting languages, development launch management, and troubleshooting understanding for data pushed tasks for a span of no less than 3+ years
* Active collaboration with dating managers/product owners for expertise the functional requirements and converting them into technical deliverables
* Familiarity with agile methodologies of delivery, where small increments of a product are introduced at everyday intervals to the business groups
**Preferred Qualifications**
* Experience working with large data ecosystems and massive data processing technologies
* Strong understanding of data modeling, statistical analysis, and data visualization
* Familiarity with cloud-based data platforms and big data analytics tools
* Experience working with cross-functional teams to design, develop, and implement data-driven solutions
**Benefits**
* Competitive base salaries
* Bonus incentives
* Support for economic-well-being and retirement
* Flexible work model with hybrid, onsite, or digital preparations relying on position and business need
* Generous paid parental leave policies (depending on your location)
* Free access to international on-site online well-being facilities staffed with nurses and doctors (depending on location)
* Free and confidential counseling aid through our Wholesome Minds application
* Career development and education opportunities
**Why Join arenaflex?**
At arenaflex, we're committed to creating a work environment that's inclusive, supportive, and empowering. We believe in the importance of work-life balance and offer a range of benefits and programs to support your physical, mental, and financial well-being. We're passionate about innovation and continuous learning, and we offer opportunities for career development and education to help you grow and succeed.
**How to Apply**
If you're a motivated and experienced data professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you!
Apply Now
Apply Now