**Experienced Full Stack Customer Service Representative – Workforce Management and Healthcare Services**
At arenaflex, we're on a mission to revolutionize the way people access essential healthcare services. With over 30 years of experience in workforce management services, we've built a reputation for delivering strategic solutions to large and small businesses across various industries. Our team of recruiting professionals has extensive experience matching the right candidate with the right client for the right position, providing the best opportunities to the most talented candidates in a multitude of industries. As a privately owned business with corporate headquarters in Irving, Texas, arenaflex has grown to become a leading provider of workforce management services, with over 2,000 employees working in 40+ states and some international locations. We're committed to ensuring all job postings accurately reflect the details of the position, rate of pay, and acknowledge medical benefits offered. We're excited to announce an opportunity for dedicated and enthusiastic Work from Home (WFH / Remote) Customer Service Representatives to join our team in Maryland. As a Remote CSR, you'll play a crucial role in helping individuals and families access essential healthcare services, making a positive impact in the lives of Maryland residents. **What We Offer:** * Competitive pay: $16.63/hour * Comprehensive 3-week training from 9:30 am to 6:00 pm EST * Flexible availability between 8:00 am and 6:00 pm EST * Opportunity to work from home and enjoy a better work-life balance * Comprehensive training to equip you for success * Competitive pay with opportunities for growth **Job Overview:** As a Remote CSR, you'll provide crucial information and support to individuals, families, small group employees, and brokers. Your role involves assisting with eligibility, enrollment for Medicaid, and Qualified Health Plans through the State's Exchange. You'll use the State's eligibility and enrollment portal, CRM software, and other systems to deliver top-notch service to Maryland consumers. **Requirements:** * BYOD (Bring Your Own Device): Must have your own computer * Excellent communication skills in English or Spanish * Strong problem-solving abilities and a customer-centric mindset * Ability to navigate and utilize various online systems effectively **Why Join Us?** * Make a positive impact by helping people access essential healthcare services * Enjoy the flexibility of working from home * Receive comprehensive training to equip you for success * Competitive pay with opportunities for growth **What We're Looking For:** We're seeking dedicated and enthusiastic individuals who are passionate about providing exceptional customer service and want to be part of a supportive and dynamic team. If you're looking for a challenging and rewarding career opportunity, we'd love to hear from you! **How to Apply:** If you're interested in joining our team, please submit your application through our website. We're an equal opportunity employer and welcome applications from diverse candidates. We're committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion. **Expected Salary:** $16.63 per hour **Location:** Irving, TX **Apply Now:** Don't miss this opportunity to make a difference in the lives of Maryland residents. Apply now to become a part of our team and start your journey with arenaflex. Apply for the job now! Apply for this job Apply for this job