**Experienced Full Stack Customer Account Manager – Strategic Business Development and Partnership**

We are seeking an exceptional and results-driven Customer Account Manager to join our team at arenaflex, a leading beverage company in the United States. As a key member of our Commercial Leadership team, you will be responsible for identifying and maximizing opportunities with customers, developing and executing customized business plans, and building enduring relationships with our partners. If you are a strategic thinker with a passion for sales, customer service, and business development, we encourage you to apply for this exciting opportunity. **About arenaflex** arenaflex is a family-owned independent Coca-Cola bottler that is the third largest privately-held and the sixth largest independent Coca-Cola bottler in the United States. We sell, market, manufacture, and distribute over 600 products of The Coca-Cola Company and other partner companies, including Monster Beverage Corporation and BODYARMOR. Our commitment to excellence and customer satisfaction has earned us recognition as a 2023 US Best Managed Company by Deloitte Private and The Wall Street Journal. **What We Offer** As an arenaflex employee, you will have access to a comprehensive Total Rewards Program, which includes: * Total Wellness Programs, including health, dental, and vision plans * 401K program with a healthy company match * Supplemental Life Insurance * Three weeks of vacation pay and 11 company-paid holidays * Tuition reimbursement * Employee Assistance Programs (EAP) * Competitive compensation **Job Summary** As a Customer Account Manager at arenaflex, you will be responsible for developing and executing customized business plans to maximize profitable sales opportunities with our customers. You will work closely with internal business partners to develop programming that accelerates incremental business and exceeds program objectives. Your goal will be to build enduring relationships with our customers, penetrate multiple levels within their organization, and drive revenue growth. **Key Responsibilities** * Develop a customized yearly business plan addressing the critical needs of the customer while delivering arenaflex system budgeted profit and volume * Collaborate with customers and/or Channel to develop a yearly price/package plan that generates desired results for both Customer/Channel and arenaflex * Collaborate with internal Business Partners (PGM, Marketing, Finance) to develop programming that will accelerate incremental business and exceed program objectives * Conduct post-promotional analysis measuring the success levels of promotions and making any necessary changes to price/package plan * Sell-in and implement local, regional, or national marketing strategies * Subject matter expert on assigned Customer and/or Channel responsible for communicating weekly with the frontline sales management discussing promotional plans, display commitments, and establishing goals against assigned metrics * Work with Category Management to gain key market and customer insights and turn insights into specific actions that will positively influence the customer's buying patterns * Negotiate contracts for new business and renegotiate contracts for existing business * Manage customer/channel forecast to ensure alignment with business trends while mitigating risk of product supply issues **Requirements** * Bachelor's degree * 5+ years in the consumer goods industry * Previous experience managing multiple key accounts * Experience working with Nielsen and other syndicated data * Experience in developing successful annual business plans and price/package for retail customers * Change agent who thrives in a fast-paced, ever-changing environment * Strategic Selling, Conceptual Selling, Account Management * Consumer goods and Beverage Industry knowledge * Customer-focused * Bilingual preferred * Experience influencing effective negotiation and selling with retailers **Additional Qualifications** * Strong communication skills (Listening, Speaking, Writing, Inquiring) * Previous experience within category management is highly desired * Strong negotiation, collaboration, and analytical skills * Food Service on Premise (FSOP), Direct Store Delivery (DSD), and/or Beverage category experience preferred **Skills and Competencies** * Analysis Skills * Beverages * Budgeting * Business Plan * Business Strategy * CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing) * Category Management * Channel Management * Communication Skills * Contract Negotiation * Customer Relations * Customer Support/Service * Customer/Client Research * Dental Insurance * Develop and Maintain Customers * Employee Assistance Plan * Finance * Food Services * Forecasting * Leadership * Life Insurance * Marketing * Marketing Strategy * Metrics * Multilingual * Negotiation Skills * Promotional Programs * Retail * Revenue Growth * Risk Management * Sales * Sales Management * Sales Strategy * Set Goals * Team Player * Tuition Reimbursement * Vision Plan **Career Growth Opportunities and Learning Benefits** As an arenaflex employee, you will have access to a range of career growth opportunities and learning benefits, including: * Professional development programs to enhance your skills and knowledge * Mentorship and coaching from experienced colleagues * Opportunities for advancement within the company * Access to industry-leading training and development programs * A dynamic and supportive work environment that encourages innovation and collaboration **Work Environment and Company Culture** arenaflex is a dynamic and fast-paced company that values innovation, collaboration, and customer satisfaction. Our company culture is built on a foundation of trust, integrity, and respect for our employees, customers, and partners. We offer a range of benefits and perks, including: * A comprehensive Total Rewards Program * Flexible work arrangements and remote work options * A dynamic and supportive work environment * Opportunities for professional development and growth * A commitment to diversity, equity, and inclusion **Compensation, Perks, and Benefits** arenaflex offers a competitive compensation package, including: * Salary * Bonus structure * Comprehensive benefits package * Flexible work arrangements and remote work options * Access to industry-leading training and development programs * Opportunities for professional development and growth **Conclusion** If you are a strategic thinker with a passion for sales, customer service, and business development, we encourage you to apply for this exciting opportunity. As a Customer Account Manager at arenaflex, you will have the opportunity to build enduring relationships with our customers, drive revenue growth, and contribute to the success of our company. Apply now to join our team and take your career to the next level! Apply for this job