**Experienced Full Stack Amazon Account Manager – Digital Commerce Agency**

Are you a results-driven professional with a passion for digital marketing and a knack for building strong relationships? Do you thrive in fast-paced environments where no two days are ever the same? If so, we want to hear from you! As an Experienced Full Stack Amazon Account Manager at Blue Wheel, a leading omni-channel digital commerce agency, you will play a critical role in driving the success of our e-commerce clients across all service lines. From digital advertising and creative services to back-end support and fulfillment, you will be the main point of contact and client success manager for 6-8 brands, working collaboratively with internal channel specialists to ensure your strategy and vision is implemented successfully. **About Blue Wheel** At Blue Wheel, we're a new breed of omni-channel digital commerce agency that services brands "from click to ship." Our core solutions range from front-end marketing and advertising and creative services to back-end support and fulfillment across direct-to-consumer, e-retail, and marketplaces - all under one roof. Powered by proprietary advertising and reporting & analytics technology, Companion, our best-in-class services are designed to drive results for our clients. As one of Inc. Magazine's 2021 fastest-growing private companies in the US and a 2022 Detroit Free Press Top Work Place, we're proud of our reputation for excellence and our commitment to our team members. **Your Role** As a 360 Account Manager, you will be responsible for coordinating, implementing, tracking, and optimizing digital campaigns for your portfolio of e-commerce clients across all service lines, including digital advertising, creative, email/sms, organic social, and SEO. You will work collaboratively with internal channel specialists to ensure your strategy and vision is implemented successfully, evaluated accurately, and proactively adjusted to drive success. Your key responsibilities will include: * Coordinating and implementing digital campaigns across all service lines * Serving as the main point of contact and client success manager for 6-8 brands * Partnering with team leads for each service line to coordinate the 360 view of the client relationship and advocate for the client's goals and success factors * Working collaboratively with internal channel specialists to ensure strategy and vision is implemented successfully * Establishing and cultivating positive relationships with key decision-makers * Taking a deep dive into the assigned client's business needs and objectives * Overseeing implementation, delivery, and execution of program promise; managing client expectations by providing timing and budget implications of scope change requests * Taking the lead role for all assigned client-facing interaction * Becoming the owner of overall client satisfaction and proactivity of accounts **In Your First Month** * Immerse yourself in Blue Wheel's culture, team, and product * Establish and cultivate positive relationships with key decision-makers * Take a deep dive into the assigned client's business needs and objectives **In Your Second Month** * Rely on your experience to begin to onboard larger and more difficult clients facing bigger challenges in digital marketing * Oversee implementation, delivery, and execution of program promise; manage client expectations by providing timing and budget implications of scope change requests * Take the lead role for all assigned client-facing interaction * Become the owner of overall client satisfaction and proactivity of accounts **In Your Third Month** * Develop, coordinate, and often implement marketing strategies across advertising platforms * Own website best practices (i.e. one-click checkout, Amazon Pay, mobile-first) * Measure and track the effectiveness/ROI/ROAS of marketing efforts through analytics & reporting * Take action from your insights after making recommendations to clients * Champion quarterly and annual business reviews for client renewals **Desired Skills & Experience** * 2+ years of experience overseeing implementation or managing and executing pay-per-click advertising campaigns on Amazon, Google, or a similar platform * 2+ years of experience in an agency environment preferred * Knowledge of Amazon's Seller and Vendor Central platforms is a plus * Proven results in digital strategy and paid advertising within the e-commerce space * Bachelor's degree in Marketing, Communications, Business, or related field, preferred * Proficient in Microsoft Office Suite; experience with Adobe Creative Suite preferred * Self-driven with the ability to work independently * Must be able to understand complex environments and projects, pay attention to details, and maintain an organized workflow * Excellent planning, project, and time management, and decision-making skills with the ability to self-manage numerous projects simultaneously * Demonstrated project management skills and proven ability to deliver results in a fast-paced, deadline-oriented environment * Creativity and experience bringing new programs and ideas to fruition * Strong interpersonal skills with a focus on teamwork and the ability to foster/maintain relationships across multiple businesses and organizations * Exceptional writing, editing, and proofreading skills preferred **What We Offer** * Competitive salary * Remote work environment * Immediate openings available * Opportunity to work with a leading omni-channel digital commerce agency * Collaborative and dynamic team environment * Professional development and growth opportunities * Comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off **How to Apply** If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application and discuss this opportunity further. Apply for this job