**Experienced Full-Service Lounge Bartender – American Airlines Admirals Club**

Remote Full-time
Are you a skilled bartender with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where attention to detail and discretion are paramount? If so, we invite you to join our esteemed team at the American Airlines Admirals Club as a Lounge Bartender. As a key member of our team, you will be responsible for crafting memorable experiences for our valued customers, while upholding the highest standards of service, quality, and safety.

**About American Airlines and the Admirals Club**

American Airlines is a globally renowned airline committed to providing exceptional travel experiences. Our Admirals Club, synonymous with luxury and comfort, offers a unique and exclusive environment for our premium customers. As a Lounge Bartender, you will be part of a dynamic team dedicated to delivering unparalleled service, while fostering a culture of excellence, professionalism, and camaraderie.

**Responsibilities**

As a Lounge Bartender, you will be responsible for:

* Taking orders, mixing, and serving alcoholic and non-alcoholic drinks to guests at the bar and dining areas
* Coordinating and maintaining the orderly appearance of all lounge spaces
* Providing support for all lounge services, including refreshments, furniture arrangement, and meal services
* Dispensing and serving beverage refreshments to guests in the bar and lounge areas
* Preparing signature cocktails, dispensing wines, and champagnes from a specified wine list
* Ensuring cleanliness and maintenance of the bar area and utensils for a clean, sanitized, and well-stocked bar
* Setting up the bar for breakfast, lunch, and dinner service to established standards
* Operating the register, delivering all sales amounts and complimentary drink coupons to the Airline Representative
* Assisting customers with information and special needs as directed by the Airline Representative and HMSHost
* Receiving, verifying, and stocking deliveries against invoices
* Following alcohol awareness procedures to prevent intoxication and handle intoxicated guests
* Adhering to all HMSHost and airline customer service, adult beverage, and cash handling policies and procedures
* Ensuring a positive guest experience, resolving customer complaints in a manner consistent with policy and customer satisfaction

**Essential Qualifications**

* Must meet state minimum age for serving alcoholic beverages
* Minimum of 3 years bartending experience, including work in an airport lounge or casual dine restaurant
* Knowledge of beer, wine, and spirits, along with the ability to stay updated on new beverage trends
* Demonstrated tact and discretion in interactions with premium clientele
* Ability to maintain a polished appearance aligned with service standards for our valued customers
* Friendly, enthusiastic, and outgoing demeanor while interacting with customers and coworkers
* Physical capability to lift/move up to 40 pounds, walk, bend, twist, and stand during normal job functions
* Comfortable with frequent hand immersion in water and chemical solutions

**Preferred Qualifications**

* Previous experience working in a high-end or luxury environment
* Knowledge of mixology and craft cocktails
* Familiarity with wine and spirits inventory management
* Ability to work in a fast-paced environment with multiple priorities
* Strong communication and interpersonal skills
* Ability to work effectively in a team environment

**Skills and Competencies**

* Excellent communication and interpersonal skills
* Ability to work effectively in a team environment
* Strong attention to detail and ability to maintain a polished appearance
* Ability to multitask and prioritize tasks in a fast-paced environment
* Knowledge of beer, wine, and spirits, along with the ability to stay updated on new beverage trends
* Familiarity with cash handling and point-of-sale systems
* Ability to maintain a clean and organized workspace

**Career Growth Opportunities and Learning Benefits**

As a Lounge Bartender at the American Airlines Admirals Club, you will have access to a range of career growth opportunities and learning benefits, including:

* Training and development programs to enhance your skills and knowledge
* Opportunities for advancement to leadership roles or specialized positions
* Tuition reimbursement and education assistance programs
* Employee assistance program and mental health resources
* Referral program – refer a friend and earn a bonus
* Opportunities to work with a diverse range of customers and colleagues

**Work Environment and Company Culture**

As a Lounge Bartender at the American Airlines Admirals Club, you will be part of a dynamic team dedicated to delivering exceptional customer experiences. Our work environment is fast-paced and demanding, but also rewarding and challenging. We value our employees and offer a range of benefits and perks to support their well-being and career growth.

**Compensation, Perks, and Benefits**

As a Lounge Bartender at the American Airlines Admirals Club, you will receive a competitive salary and benefits package, including:

* Health, dental, and vision insurance
* Generous paid time off (vacation, flex, or sick)
* Holiday pay
* Meal and Transportation Benefits
* 401(k) retirement plan with company match or Pension
* Company-paid life insurance
* Tuition reimbursement
* Employee assistance program
* Training and exciting career growth opportunities
* Referral program – refer a friend and earn a bonus

**Conclusion**

If you are a skilled bartender with a passion for delivering exceptional customer experiences, we invite you to join our esteemed team at the American Airlines Admirals Club. As a Lounge Bartender, you will be part of a dynamic team dedicated to delivering unparalleled service, while fostering a culture of excellence, professionalism, and camaraderie. Apply now to embark on a rewarding career journey with us!

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