Experienced Entry-Level Customer Service Representative – Overnight Shift – Paid Training Opportunity at careerzynith

Remote Full-time
**Join the careerzynith Team and Unlock a Brighter Future in the Gaming Industry!**

Are you looking for a challenging and rewarding career in the gaming industry? Do you want to work for a company that values its employees and provides opportunities for growth and development? Look no further than careerzynith, a leading gaming entertainment company that is committed to delivering exceptional customer experiences.

**About careerzynith**

careerzynith is a dynamic and innovative gaming entertainment company that is dedicated to providing a unique and exciting experience for its customers. With a strong focus on customer service, careerzynith is always looking for talented and motivated individuals to join its team. As an entry-level customer service representative, you will have the opportunity to work in a fast-paced and lively environment, interacting with customers and colleagues alike.

**Job Summary**

We are seeking an experienced entry-level customer service representative to join our team on an overnight shift. As a customer service representative, you will be responsible for ensuring that our customers have a positive and enjoyable experience at our gaming establishment. This includes monitoring and auditing live casino card games, working with dealers and staff to create a professional and positive experience for our guests, and reporting any suspicious or unauthorized activities.

**Responsibilities**

As a customer service representative, you will be responsible for:

* Participating in, monitoring, auditing, and ensuring live casino card games are following established rules and regulations, including seating arrangement/rotation, of controlled card games like various forms of Blackjack, Poker (double-hand poker), Tiles, Three-Card Poker, Ultimate Texas, and Baccarat.
* Working in a lively, fast-paced location with a professional, fun team to ensure asset protection procedures are followed, including keeping track of what's happening on your table and reporting all suspicious or unauthorized activities.
* Creating a professional and positive experience for the casino's guests and coworkers alike by working with the dealer and the casino's staff.
* Participating in ongoing training and development programs to enhance your skills and knowledge.

**Requirements**

To be considered for this role, you must:

* Be at least 21 years of age
* Obtain and maintain required licensing through state and local agencies (company-paid)
* Pass our paid training program
* Be available to work weekends and overtime
* Pass a drug test and credit check (may be required)
* Be able to pass a background check for state licensure (licensing expenses covered by us)
* Have a valid California ID/Drivers License

**Preferred Qualifications**

While not required, the following qualifications are preferred:

* Previous experience in the casino industry
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment
* Basic math skills and attention to detail

**Benefits**

As an careerzynith employee, you will enjoy a range of benefits, including:

* Competitive hourly rate of $20.50-$23.50 per hour
* Opportunities for career advancement and merit-based pay increases
* Comprehensive benefits package, including medical, dental, vision, and company-paid Group Life Insurance, AD&D Insurance, and LTD insurance
* Paid time off and flexible scheduling
* On-the-job training and development programs
* Opportunities to work in a dynamic and innovative gaming environment

**Work Environment**

careerzynith is committed to creating a positive and inclusive work environment that values diversity and promotes employee well-being. Our team is passionate about delivering exceptional customer experiences and is dedicated to making careerzynith a great place to work.

**How to Apply**

If you are a motivated and enthusiastic individual who is looking for a challenging and rewarding career in the gaming industry, we encourage you to apply for this role. Please submit your application, including your resume and a cover letter, to our online application portal.

**Equal Opportunity Employer**

careerzynith is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, regardless of their background, culture, or identity.

**Application Questions**

To ensure that we have the right candidate for this role, we ask that you answer the following questions:

* Do you meet the minimum age requirement of 21+ to work in a California Card Room?
* Have you ever worked or been employed in the Casino Industry in any capacity? If so, what position and which establishment?
* Will you be able to pass a DOJ background check? Please note: A felony is an automatic disqualifier, other criminal history may impact eligibility. Please see the link below for more info.
* Are you available to work on weekends?
* When did you last interview with careerzynith?
* Are you looking for a Full Time or Part Time position?
* Are there any times during the week where you would be unavailable to work?
* Are you available to work overnight?

**License/Certification**

To work in this role, you will need to obtain and maintain required licensing through state and local agencies (company-paid). You will also need to pass a background check for state licensure (licensing expenses covered by us).

**Work Location**

This role is based in Oceanside, CA and requires you to work in person.

**Apply Now!**

If you are ready to take the first step in your career with careerzynith, click the link below to apply now!

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