Experienced Early Morning and Overnight Stocking Associate - Retail Customer Service and Merchandising Expert
Welcome to Michaels, Where Creativity Meets Opportunity
Michaels, the leading creative destination in North America, is seeking a passionate and skilled Early Morning and Overnight Stocking Associate to join our team in Portage, MI. As a valued member of our store team, you will play a critical role in delivering exceptional customer service, maintaining a well-merchandised store, and driving sales growth. If you are a motivated and customer-focused individual with a passion for retail and merchandising, we encourage you to apply for this exciting opportunity.
Job Summary
In this role, you will be responsible for delivering friendly customer service, helping customers shop our store, and finding what they need. You will also be responsible for completing truck unloading and merchandise duties, maintaining store recovery standards, and ensuring a fast and friendly checkout experience for all customers. As an Early Morning and Overnight Stocking Associate, you will work closely with our store team to achieve our brand promises and drive business results.
Key Responsibilities
Deliver friendly customer service and help customers shop our store and find what they need
Complete truck unloading and merchandise duties, including maintaining store recovery standards
Provide a fast and friendly checkout experience and execute cash handling to standards
Engage customers on the benefits of our Rewards program and Private Label Credit Cards and complete enrollments
Educate customers on the Voice of Customer (VOC) survey and assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
Participate in the truck unload, stocking, and planogram (POGs) processes and perform Store In Stock Optimization (SISO) and AD set duties as assigned
Support shrink and safety programs and adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements
Cross-train in Custom Framing selling and production and perform other duties as assigned
Essential Qualifications
To be successful in this role, you will need to possess the following essential qualifications:
Retail and/or customer service experience preferred
Ability to remain standing for long periods of time and move throughout the store
Regular bending, lifting, carrying, reaching, and stretching, with the ability to lift heavy boxes and access high shelves by ladder or similar equipment
Ability to work in a fast-paced environment and adapt to changing situations
Strong communication and interpersonal skills, with the ability to interact with others in an accepting and respectful manner
Ability to work independently and as part of a team, with a positive and respectful attitude
Preferred Qualifications
While not required, the following preferred qualifications will be considered an asset:
Previous experience in a retail or customer service environment
Knowledge of merchandising and visual displays
Experience with Omni channel processes, including BOPIS and SFS
Ability to speak multiple languages
Skills and Competencies
To excel in this role, you will need to possess the following skills and competencies:
Strong customer service skills, with the ability to deliver exceptional service in a fast-paced environment
Merchandising and visual display skills, with the ability to maintain a well-merchandised store
Ability to work independently and as part of a team, with a positive and respectful attitude
Strong communication and interpersonal skills, with the ability to interact with others in an accepting and respectful manner
Ability to adapt to changing situations and prioritize tasks effectively
Career Growth Opportunities and Learning Benefits
At Michaels, we are committed to the growth and development of our team members. As an Early Morning and Overnight Stocking Associate, you will have access to a range of training and development opportunities, including:
Comprehensive training program, with ongoing support and feedback
Opportunities for advancement and career growth, with a clear path for progression
Access to online learning platforms and development resources
Recognition and reward programs, with opportunities to earn bonuses and incentives
Work Environment and Company Culture
At Michaels, we are proud of our inclusive and supportive company culture. As an Early Morning and Overnight Stocking Associate, you will be part of a dynamic and diverse team, with a range of benefits and perks, including:
Competitive salary and benefits package, with opportunities for bonuses and incentives
Flexible scheduling and work-life balance, with opportunities for overtime and extra shifts
Recognition and reward programs, with opportunities to earn bonuses and incentives
Access to online learning platforms and development resources
A fun and supportive work environment, with a range of social events and activities
Compensation, Perks, and Benefits
As an Early Morning and Overnight Stocking Associate at Michaels, you will be eligible for a range of compensation, perks, and benefits, including:
Competitive salary, with opportunities for bonuses and incentives
Comprehensive benefits package, including medical, dental, and vision coverage
401(k) retirement plan, with company match
Flexible scheduling and work-life balance, with opportunities for overtime and extra shifts
Recognition and reward programs, with opportunities to earn bonuses and incentives
Conclusion
If you are a motivated and customer-focused individual with a passion for retail and merchandising, we encourage you to apply for this exciting opportunity. As an Early Morning and Overnight Stocking Associate at Michaels, you will be part of a dynamic and diverse team, with a range of benefits and perks. Don't miss out on this opportunity to join our team and start your career with Michaels today!
Apply now and take the first step towards a rewarding and challenging career with Michaels. We look forward to hearing from you!
Apply Now
Michaels, the leading creative destination in North America, is seeking a passionate and skilled Early Morning and Overnight Stocking Associate to join our team in Portage, MI. As a valued member of our store team, you will play a critical role in delivering exceptional customer service, maintaining a well-merchandised store, and driving sales growth. If you are a motivated and customer-focused individual with a passion for retail and merchandising, we encourage you to apply for this exciting opportunity.
Job Summary
In this role, you will be responsible for delivering friendly customer service, helping customers shop our store, and finding what they need. You will also be responsible for completing truck unloading and merchandise duties, maintaining store recovery standards, and ensuring a fast and friendly checkout experience for all customers. As an Early Morning and Overnight Stocking Associate, you will work closely with our store team to achieve our brand promises and drive business results.
Key Responsibilities
Deliver friendly customer service and help customers shop our store and find what they need
Complete truck unloading and merchandise duties, including maintaining store recovery standards
Provide a fast and friendly checkout experience and execute cash handling to standards
Engage customers on the benefits of our Rewards program and Private Label Credit Cards and complete enrollments
Educate customers on the Voice of Customer (VOC) survey and assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
Participate in the truck unload, stocking, and planogram (POGs) processes and perform Store In Stock Optimization (SISO) and AD set duties as assigned
Support shrink and safety programs and adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements
Cross-train in Custom Framing selling and production and perform other duties as assigned
Essential Qualifications
To be successful in this role, you will need to possess the following essential qualifications:
Retail and/or customer service experience preferred
Ability to remain standing for long periods of time and move throughout the store
Regular bending, lifting, carrying, reaching, and stretching, with the ability to lift heavy boxes and access high shelves by ladder or similar equipment
Ability to work in a fast-paced environment and adapt to changing situations
Strong communication and interpersonal skills, with the ability to interact with others in an accepting and respectful manner
Ability to work independently and as part of a team, with a positive and respectful attitude
Preferred Qualifications
While not required, the following preferred qualifications will be considered an asset:
Previous experience in a retail or customer service environment
Knowledge of merchandising and visual displays
Experience with Omni channel processes, including BOPIS and SFS
Ability to speak multiple languages
Skills and Competencies
To excel in this role, you will need to possess the following skills and competencies:
Strong customer service skills, with the ability to deliver exceptional service in a fast-paced environment
Merchandising and visual display skills, with the ability to maintain a well-merchandised store
Ability to work independently and as part of a team, with a positive and respectful attitude
Strong communication and interpersonal skills, with the ability to interact with others in an accepting and respectful manner
Ability to adapt to changing situations and prioritize tasks effectively
Career Growth Opportunities and Learning Benefits
At Michaels, we are committed to the growth and development of our team members. As an Early Morning and Overnight Stocking Associate, you will have access to a range of training and development opportunities, including:
Comprehensive training program, with ongoing support and feedback
Opportunities for advancement and career growth, with a clear path for progression
Access to online learning platforms and development resources
Recognition and reward programs, with opportunities to earn bonuses and incentives
Work Environment and Company Culture
At Michaels, we are proud of our inclusive and supportive company culture. As an Early Morning and Overnight Stocking Associate, you will be part of a dynamic and diverse team, with a range of benefits and perks, including:
Competitive salary and benefits package, with opportunities for bonuses and incentives
Flexible scheduling and work-life balance, with opportunities for overtime and extra shifts
Recognition and reward programs, with opportunities to earn bonuses and incentives
Access to online learning platforms and development resources
A fun and supportive work environment, with a range of social events and activities
Compensation, Perks, and Benefits
As an Early Morning and Overnight Stocking Associate at Michaels, you will be eligible for a range of compensation, perks, and benefits, including:
Competitive salary, with opportunities for bonuses and incentives
Comprehensive benefits package, including medical, dental, and vision coverage
401(k) retirement plan, with company match
Flexible scheduling and work-life balance, with opportunities for overtime and extra shifts
Recognition and reward programs, with opportunities to earn bonuses and incentives
Conclusion
If you are a motivated and customer-focused individual with a passion for retail and merchandising, we encourage you to apply for this exciting opportunity. As an Early Morning and Overnight Stocking Associate at Michaels, you will be part of a dynamic and diverse team, with a range of benefits and perks. Don't miss out on this opportunity to join our team and start your career with Michaels today!
Apply now and take the first step towards a rewarding and challenging career with Michaels. We look forward to hearing from you!
Apply Now