Experienced Deposit Data Entry and Customer Information File Specialist – Ensuring Accuracy and Compliance in Banking Operations
Introduction to arenaflex
arenaflex is a leading financial institution dedicated to providing exceptional service and innovative solutions to its customers. With a strong commitment to diversity, inclusion, and community involvement, arenaflex offers a dynamic and supportive work environment that fosters growth, development, and success. As a key player in the banking industry, arenaflex is seeking a highly skilled and detail-oriented Deposit Data Entry and Customer Information File (CIF) Specialist to join its team.
Job Summary
The Deposit Data Entry and CIF Specialist plays a critical role in ensuring the accuracy and compliance of deposit accounts and customer information files. This position is responsible for maintaining the integrity of customer data, processing daily reports and tasks, and providing support to the front line through phone and email queues. The ideal candidate will possess strong organizational skills, attention to detail, and excellent communication skills, with the ability to work independently and maintain confidentiality of customer and bank information.
Key Responsibilities
Maintain Customer Information Files (CIF) and deposit accounts via documentation submitted by the front line, utilizing basic data entry functions
Process daily reports and tasks, including:
Dormancy reports
Deceased customer accounts
Product changes
Pending closed accounts
Interest dropped accounts
Assist the front line through phone and email queues, providing timely and accurate support
Balance Safe Deposit Box Settlement and CD/IRA Settlement, ensuring accuracy and compliance
Manage CD/IRA interest and distribution checks, updating accounts as necessary
Update DDA, CD, and special rates as directed by Finance, ensuring timely and accurate implementation
Handle year-end reporting and complete tax corrections as applicable for interest-bearing accounts, including Health Savings Accounts and IRAs
Essential Qualifications
High School diploma required
Preferred: one or more years of related bank or accounting experience
Strong oral and written communication skills
Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously
Knowledge of bank policies, procedures, and Federal Regulations (preferred)
Familiarity with the Jack Henry Xperience system (preferred, not required)
Ability to maintain confidentiality of customer and bank information
Ability to work independently, with minimal supervision
Ability to maintain visual attention and mental concentration for extended periods of time
Ability to perform duties and make decisions under frequent time pressures
Preferred Qualifications
One or more years of experience in a banking or accounting environment
Knowledge of Microsoft Office, including Excel, Word, and Outlook
Experience with data entry and record-keeping systems
Familiarity with compliance and audit guidelines, including regulatory requirements
Skills and Competencies
Attention to detail, with a high degree of accuracy and precision
Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions
Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers
Ability to work in a fast-paced environment, with multiple priorities and deadlines
Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
Career Growth Opportunities and Learning Benefits
At arenaflex, we are committed to providing our employees with opportunities for growth, development, and success. As a Deposit Data Entry and CIF Specialist, you will have access to training and development programs, including:
On-the-job training and mentorship
Professional development courses and workshops
Opportunities for advancement and career progression
A supportive and collaborative work environment, with a focus on teamwork and communication
Work Environment and Company Culture
arenaflex is dedicated to creating a positive and inclusive work environment, with a focus on diversity, equity, and inclusion. Our company culture is built on the values of respect, integrity, and excellence, with a commitment to delivering exceptional service to our customers and communities. As an employee of arenaflex, you can expect:
A dynamic and supportive work environment, with a focus on teamwork and collaboration
A comprehensive benefits package, including health, dental, and vision insurance, as well as retirement savings and paid time off
Opportunities for professional development and growth, including training and education programs
A commitment to diversity, equity, and inclusion, with a focus on creating a positive and inclusive work environment
Compensation, Perks, and Benefits
arenaflex offers a competitive compensation package, including a salary range that is commensurate with experience and qualifications. In addition to a comprehensive benefits package, our employees enjoy a range of perks and benefits, including:
Flexible work arrangements, including remote work options
A comprehensive wellness program, including fitness classes and health coaching
A recognition and reward program, including employee recognition and rewards
A commitment to community involvement and volunteerism, with opportunities to give back to the community
Conclusion
If you are a highly motivated and detail-oriented individual, with a passion for banking and customer service, we encourage you to apply for the Deposit Data Entry and CIF Specialist position at arenaflex. With a commitment to diversity, inclusion, and community involvement, arenaflex offers a dynamic and supportive work environment that fosters growth, development, and success. Join our team and take the first step towards a rewarding and challenging career in banking.
Apply Now
arenaflex is a leading financial institution dedicated to providing exceptional service and innovative solutions to its customers. With a strong commitment to diversity, inclusion, and community involvement, arenaflex offers a dynamic and supportive work environment that fosters growth, development, and success. As a key player in the banking industry, arenaflex is seeking a highly skilled and detail-oriented Deposit Data Entry and Customer Information File (CIF) Specialist to join its team.
Job Summary
The Deposit Data Entry and CIF Specialist plays a critical role in ensuring the accuracy and compliance of deposit accounts and customer information files. This position is responsible for maintaining the integrity of customer data, processing daily reports and tasks, and providing support to the front line through phone and email queues. The ideal candidate will possess strong organizational skills, attention to detail, and excellent communication skills, with the ability to work independently and maintain confidentiality of customer and bank information.
Key Responsibilities
Maintain Customer Information Files (CIF) and deposit accounts via documentation submitted by the front line, utilizing basic data entry functions
Process daily reports and tasks, including:
Dormancy reports
Deceased customer accounts
Product changes
Pending closed accounts
Interest dropped accounts
Assist the front line through phone and email queues, providing timely and accurate support
Balance Safe Deposit Box Settlement and CD/IRA Settlement, ensuring accuracy and compliance
Manage CD/IRA interest and distribution checks, updating accounts as necessary
Update DDA, CD, and special rates as directed by Finance, ensuring timely and accurate implementation
Handle year-end reporting and complete tax corrections as applicable for interest-bearing accounts, including Health Savings Accounts and IRAs
Essential Qualifications
High School diploma required
Preferred: one or more years of related bank or accounting experience
Strong oral and written communication skills
Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously
Knowledge of bank policies, procedures, and Federal Regulations (preferred)
Familiarity with the Jack Henry Xperience system (preferred, not required)
Ability to maintain confidentiality of customer and bank information
Ability to work independently, with minimal supervision
Ability to maintain visual attention and mental concentration for extended periods of time
Ability to perform duties and make decisions under frequent time pressures
Preferred Qualifications
One or more years of experience in a banking or accounting environment
Knowledge of Microsoft Office, including Excel, Word, and Outlook
Experience with data entry and record-keeping systems
Familiarity with compliance and audit guidelines, including regulatory requirements
Skills and Competencies
Attention to detail, with a high degree of accuracy and precision
Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions
Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers
Ability to work in a fast-paced environment, with multiple priorities and deadlines
Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
Career Growth Opportunities and Learning Benefits
At arenaflex, we are committed to providing our employees with opportunities for growth, development, and success. As a Deposit Data Entry and CIF Specialist, you will have access to training and development programs, including:
On-the-job training and mentorship
Professional development courses and workshops
Opportunities for advancement and career progression
A supportive and collaborative work environment, with a focus on teamwork and communication
Work Environment and Company Culture
arenaflex is dedicated to creating a positive and inclusive work environment, with a focus on diversity, equity, and inclusion. Our company culture is built on the values of respect, integrity, and excellence, with a commitment to delivering exceptional service to our customers and communities. As an employee of arenaflex, you can expect:
A dynamic and supportive work environment, with a focus on teamwork and collaboration
A comprehensive benefits package, including health, dental, and vision insurance, as well as retirement savings and paid time off
Opportunities for professional development and growth, including training and education programs
A commitment to diversity, equity, and inclusion, with a focus on creating a positive and inclusive work environment
Compensation, Perks, and Benefits
arenaflex offers a competitive compensation package, including a salary range that is commensurate with experience and qualifications. In addition to a comprehensive benefits package, our employees enjoy a range of perks and benefits, including:
Flexible work arrangements, including remote work options
A comprehensive wellness program, including fitness classes and health coaching
A recognition and reward program, including employee recognition and rewards
A commitment to community involvement and volunteerism, with opportunities to give back to the community
Conclusion
If you are a highly motivated and detail-oriented individual, with a passion for banking and customer service, we encourage you to apply for the Deposit Data Entry and CIF Specialist position at arenaflex. With a commitment to diversity, inclusion, and community involvement, arenaflex offers a dynamic and supportive work environment that fosters growth, development, and success. Join our team and take the first step towards a rewarding and challenging career in banking.
Apply Now