**Experienced Data Entry Clerk – Energy Services Program Support | Remote Opportunity**

Remote Full-time
At arenaflex, we're dedicated to creating a positive impact in the lives of individuals and families in Fitchburg, MA. Our non-profit human services agency is committed to fostering community growth, providing essential services, and promoting holistic well-being. As a valued member of our team, the Data Entry Clerk will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs.

**About arenaflex**

arenaflex is a dynamic organization that's united by a shared passion for making a lasting impact. Our team is dedicated to enhancing the lives of individuals and families in Fitchburg, MA, and we're committed to fostering community growth, providing essential services, and promoting holistic well-being. We're a place where you can grow, learn, and make a meaningful difference in the community.

**Position Overview**

As a Data Entry Clerk, you'll be responsible for maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. You'll work closely with our program staff to ensure that all client status records are accurate and up-to-date, and that all required database systems are used in accordance with program guidelines.

**Essential Duties And Responsibilities**

* Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
* Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
* Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
* Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
* Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
* Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
* Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
* Attend all required staff meetings, supervision, training, and contractual meetings.
* Participate in mandatory agency training and other relevant professional development activities.
* Ensure strict confidentiality is maintained in all aspects of the role.
* Perform related work as required.

**Required Qualifications And Skills**

* Associate degree or equivalent professional experience.
* Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
* Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
* Bilingual in Spanish preferred.

**Why Join arenaflex?**

* **Comprehensive Benefits Package**: Enjoy a range of fantastic benefits, including Health, Dental, FSA, and Vision Insurance, Paid Time Off (PTO), Hybrid Work Opportunities, Student Loan Forgiveness, Tuition Remission, Employer-Sponsored Retirement, Pet Insurance, and Employee Discounts.
* **Flexible Work Environment**: Benefit from a flexible work environment that suits your lifestyle, with opportunities for remote work and hybrid schedules.
* **Professional Growth Opportunities**: Participate in mandatory agency training and other relevant professional development activities to enhance your skills and knowledge.
* **Meaningful Work**: Join a team that makes a meaningful difference in the community, and experience a workplace that values your well-being and personal growth.

**What We Offer**

* A dynamic and supportive work environment
* Opportunities for professional growth and development
* Comprehensive benefits package
* Flexible work arrangements
* Meaningful work that makes a difference in the community

**How to Apply**

If you're passionate about making a positive impact in the lives of individuals and families, and you're looking for a challenging and rewarding role, we encourage you to apply. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!

**Equal Employment Opportunity**

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse work environment that values and respects the contributions of all employees.

**Employment Type**

Full-Time

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