**Experienced Data Entry and Claims Specialist – Driving Efficiency and Excellence at arenaflex**

At arenaflex, we're committed to delivering exceptional customer experiences and driving business growth through innovative solutions. As a key member of our team, the Data Entry and Claims Specialist will play a vital role in supporting our change management initiatives, promoting departmental and enterprise excellence, and ensuring seamless customer interactions. **Job Summary:** We're seeking a highly skilled and detail-oriented Data Entry and Claims Specialist to join our team at arenaflex. As a Data Entry and Claims Specialist, you will be responsible for supporting our change management initiatives, delivering routine work independently, and making routine and non-routine decisions within established procedures and guidelines. You will also be responsible for determining eligibility and confirming effective dates for benefit elections, leveraging critical thinking and problem-solving skills to create and modify member level records, and maintaining accurate member records. **Key Responsibilities:** * Supports and promotes change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility * Meets or exceeds departmental quality and service standards * Delivers routine work independently, in accordance with established procedures and guidelines, in a timely manner and meets deadlines appropriately * Makes routine & non-routine decisions, applying limited but increasingly more discretion within role except for matters of significance which affect the business as a whole or a significant part of it, in accordance with established procedures & guidelines * Determines eligibility and confirms effective dates for benefit elections based on contractual guidelines * Leverages critical thinking and problem-solving skills to create and modify member level records across multiple products, applications, platforms * Maintains accurate member records by verifying dates, names, salary figures, and other information provided by groups * Applies policy provisions for effective dates, evidence of insurability and other pertinent information to determine necessary changes * Considers the customer experience in all actions, recognizing what needs to be done to meet customer needs and demonstrating flexibility and responsiveness on system work independently **Essential Qualifications:** * High School or GED (Minimum Required) * No prior experience required **Preferred Qualifications:** * Ability to perform repetitive tasks while maintaining speed of work, accuracy, and attention to detail without loss to productivity * Ability to perform under stress in cases of emergency, critical, or hazardous situations * Ability to work with others in a team environment * Demonstrates ability to work in a fast-paced environment * Demonstrates interpersonal skills with a collaborative style * Demonstrates organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail * Demonstrates solid relationship management skills with internal and/or clients (e.g. management, peers, colleagues, customers, etc.) * Demonstrates the ability to use sound judgment and discretion regarding confidential information * Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) * Successfully completes regulatory and job training requirements **Skills and Competencies:** * Strong analytical and problem-solving skills * Excellent communication and interpersonal skills * Ability to work independently and as part of a team * Strong organizational and time management skills * Ability to maintain confidentiality and handle sensitive information * Proficiency in Microsoft Office Suite and other relevant software applications * Strong attention to detail and ability to maintain accuracy in data entry **Career Growth Opportunities and Learning Benefits:** At arenaflex, we're committed to helping our employees grow and develop their skills and careers. As a Data Entry and Claims Specialist, you'll have access to: * Ongoing training and development opportunities * Mentorship and coaching from experienced colleagues * Opportunities for career advancement and professional growth * A dynamic and supportive work environment **Work Environment and Company Culture:** At arenaflex, we're passionate about creating a positive and inclusive work environment that supports the well-being and success of our employees. Our company culture is built on: * Collaboration and teamwork * Innovation and creativity * Customer focus and excellence * Continuous learning and development * Diversity, equity, and inclusion **Compensation, Perks, and Benefits:** At arenaflex, we offer a competitive compensation package, including: * Competitive salary and benefits * Opportunities for bonuses and incentives * Comprehensive health and wellness programs * Paid time off and holidays * Professional development and training opportunities **How to Apply:** If you're a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We can't wait to hear from you! **Equal Employment Opportunity:** arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to provide equal opportunities for employment, training, and advancement. Apply for this job