Experienced Data Analyst and Customer Support Specialist – Remote Work Opportunity with blithequark for Enthusiasts of All Things Entertainment and Technology

Introduction to blithequark blithequark is a pioneering leader in the entertainment and technology industry, driven by a passion for innovation and a commitment to delivering exceptional experiences. Our mission is to continuously push the boundaries of what is possible, and we are dedicated to making a lasting impact on the lives of our visitors. As a remote member of our team, you will have the opportunity to be part of a dynamic and forward-thinking organization that values creativity, collaboration, and customer satisfaction. Job Overview We are seeking a highly motivated and enthusiastic individual to join our team as a Key Information Researcher. In this role, you will be responsible for driving the creation, implementation, and support of data analysis and AI (ML) models for our attractions. You will work closely with internal partners to deliver elite visitor experiences with interactive and data-driven systems across blithequark Encounters (DX). This is a remote position that offers the exciting opportunity to be part of the blithequark family from the comfort of your own home, with no prior experience necessary – just a passion for customer service and a love for all things entertainment and technology. Key Responsibilities Encourage and develop associations with colleagues, provide idea management, and demonstrate influence by driving activities to the end efficiently and effectively. Engage with research and colleagues, assist with driving ML strategies, and identify areas where business problems can be solved creatively by applying ML. Lead and collaborate with different specialists and data researchers to implement and successfully scale ML solutions to create magical experiences for our visitors and push the limits of functional objectives. Drive innovation, proof of concepts, technology cash drives, and customer interactions that lead to growing top-tier AI platforms. Manage functional support and maintenance of ML-related products and services delivered by the group. Build standard techniques used in daily operations and work with specialty units to design, plan, and execute large-scale projects in the AI space. Productionize ML algorithms in predictive analysis, classification, image recognition, NLP, anomaly detection, and more, and evaluate their performance on real-world data sets. Collaborate with different teams to achieve goals in improving system performance and coordinate with existing software practices that generate effective code, including automated testing, continuous integration, code style consistency, and code reviews. Essential Qualifications and Abilities To be successful in this role, you will need to possess the following qualifications and abilities: 2+ years of experience in Python and with predictive modeling experiences, such as TensorFlow, SparkMLib, PySpark, Light, MXNet, and more. 2+ years of experience in cloud platforms like AWS and GCP. Proficient in SDLC, QA cycles, and Object-Oriented Programming Design Patterns. Experience with structured and unstructured data (i.e., images, video, text, audio, etc.) and SQL relational and non-relational databases. 2+ years of experience with Airflow or another data workflow management tool. Experience with version control software, such as GitHub and GitLab, Model Operations, and CI/CD pipelines. Experience in driving discovery processes with partners to identify business requirements and the expected outcome, strong communication skills, and determination to complete tasks. Solid systems integration architecture skills, capable of transforming new tech into business solutions. Preferred Qualifications The following qualifications are preferred but not required: Experience with Docker. Experience with control systems. Experience with Kubernetes. Experience with cloud solutions in GCP or another cloud platform. Experience with Atlassian Tools like Jira and Confluence. Experience with Agile development methodologies. Experience with automated testing, continuous integration, and continuous development. Experience with data visualization and data monitoring tools (e.g., Splunk, Plotly, Tableau). Experience with audio analysis. Experience with text analysis. Education A Master's degree in Data Science, Statistics, Computer Science, Computer Engineering, Software Engineering, or a similar technical background is required. A Ph.D. in Data Science, Statistics, Computer Science, Computer Engineering, Software Engineering, or a similar technical background is preferred. Career Growth Opportunities and Learning Benefits At blithequark, we are committed to the growth and development of our employees. As a member of our team, you will have access to a wide range of training and development opportunities, including mentorship programs, workshops, and conferences. You will also have the opportunity to work with a talented and diverse team of professionals who are passionate about innovation and customer satisfaction. Work Environment and Company Culture blithequark is a dynamic and forward-thinking organization that values creativity, collaboration, and customer satisfaction. Our company culture is built on a foundation of respect, inclusivity, and diversity, and we are committed to creating a work environment that is engaging, challenging, and rewarding. As a remote member of our team, you will be part of a virtual community that is connected by a shared passion for innovation and entertainment. Compensation, Perks, and Benefits blithequark offers a competitive compensation package that includes a salary, benefits, and perks. Our benefits package includes health insurance, retirement savings, and paid time off, among other things. We also offer a range of perks, including access to exclusive events, discounts on products and services, and opportunities for professional development and growth. Conclusion If you are a motivated and enthusiastic individual who is passionate about customer service, entertainment, and technology, we encourage you to apply for this exciting opportunity to join the blithequark team. As a remote member of our team, you will have the opportunity to be part of a dynamic and forward-thinking organization that values creativity, collaboration, and customer satisfaction. Don't miss out on this chance to be part of a team that is shaping the future of entertainment and technology – apply today! Apply for this job