**Experienced Customer Support Co-op – Operations and Customer Center at blithequark**

Are you a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join blithequark's Operations and Customer Center (OCC) as a Co-op student, working remotely from the comfort of your own home. **About blithequark's Operations and Customer Center** As the heartbeat and operational hub of blithequark's global operations, the OCC is responsible for all strategic and tactical decision-making for any operational disruptions. Our team of aviation professionals collaborates to support teams by utilizing data to solve operational business challenges. As a Co-op student, you will have the opportunity to work alongside experienced professionals, develop your skills, and contribute to the success of our organization. **Job Responsibilities** As a Co-op student in blithequark's OCC, you will be assigned to various teams, including Load Control Center and Fuel System. Your responsibilities will include: ### Load Control Center * Responsible for aircraft weight and balance, fuel distribution, and ensuring compliance with manufacturer and company specifications. * Work with the LCC's back office, creating applications and efficiencies to reduce workload for the frontline team. * Develop and implement strategies to improve operational efficiency and reduce costs. ### Fuel System * Responsible for developing strategies, tools, and sustainability policies for annual jet fuel consumption. * Research and develop methods to determine safe and efficient fuel loads, improve aircraft routing, and enhance cargo forecasting. * Collaborate with cross-functional teams to implement fuel-saving initiatives and reduce environmental impact. **Requirements to Succeed** To be successful in this role, you will need to possess the following qualifications: ### Minimum Qualifications * Currently pursuing a bachelor's degree in Computer Science, Analytics, Economics, Industrial Engineering, Aviation Management, or a related 4-year degree program. * Available to work for three alternating semesters in Atlanta, GA, Monday through Friday. * Must be enrolled in an educational institution throughout the co-op program. * Willingness and ability to learn new skills and take on new challenges. * Team-first attitude with a focus on team success. * Strong organizational, project management, and verbal/written communication skills. * Proficiency in Microsoft Office Suite, especially Excel and PowerPoint. * Comfortable working in both group and individual settings. * Prioritizes safety and security for oneself and others. * Embraces diverse people, thinking, and styles. * Must have a high school diploma, GED, or high school equivalency. * Must be at least 18 years old and authorized to work in the US. ### Preferred Qualifications * Familiarity or experience with SQL, SAS, Python, R, Tableau, Excel, and PowerPoint. * Understanding of airline operations, scheduling, and planning. * History of leadership roles in student and community organizations. * Passionate about a future career in the aviation industry and serving blithequark's customers. **What We Offer** As a Co-op student at blithequark, you will have the opportunity to: * Work remotely from the comfort of your own home * Develop your skills and knowledge in a fast-paced and dynamic environment * Collaborate with experienced professionals and contribute to the success of our organization * Receive competitive compensation and benefits * Pursue a career in the aviation industry with a leading airline **How to Apply** If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences, we invite you to apply for this exciting opportunity. Please submit your application through our website, including your resume, cover letter, and any relevant coursework or projects. **Equal Employment Opportunity** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion. **Contact Us** If you have any questions or would like more information about this opportunity, please do not hesitate to contact us. We look forward to hearing from you! Why Join blithequark? At blithequark, we are passionate about delivering exceptional customer experiences and providing innovative solutions to complex problems. As a Co-op student, you will have the opportunity to work with a talented team of professionals who are dedicated to making a difference in the aviation industry. Our Culture Our culture is built on a foundation of teamwork, innovation, and customer-centricity. We value diversity, equity, and inclusion and are committed to creating a work environment that is respectful, inclusive, and supportive. Our Benefits As a Co-op student at blithequark, you will receive competitive compensation and benefits, including: * Competitive salary * Comprehensive health insurance * Retirement savings plan * Paid time off * Professional development opportunities How to Apply To apply for this exciting opportunity, please submit your application through our website, including your resume, cover letter, and any relevant coursework or projects. Equal Employment Opportunity blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion. Contact Us If you have any questions or would like more information about this opportunity, please do not hesitate to contact us. We look forward to hearing from you! 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