**Experienced Customer Support Associate – Work from Home Opportunity at arenaflex**

At arenaflex, we're passionate about creating a dynamic and supportive work environment that fosters personal and professional growth. As a leading innovative customer contact center, we're committed to helping our employees advance their careers and achieve their goals. If you're looking for a fun, laid-back environment that offers opportunities for advancement, consider joining our team as a Customer Support Associate. **About arenaflex** arenaflex is a cutting-edge customer contact center that provides a launching point for all employees to advance on their career path. We work with some of the best and most recognized companies in their industries, so professionalism and excellent communication skills are a must. Our team is dedicated to delivering exceptional customer experiences, and we're looking for talented individuals to join our ranks. **Job Description** We're seeking At-Home Contact Center Specialists available to work Full-time or Part-time. As a Customer Support Associate, you'll be responsible for qualifying callers for programs, products, or services that our clients offer through outbound and inbound calls. Your tasks will include: * Qualifying callers for programs, products, or services * Making outbound calls to schedule appointments * Qualifying insurance leads * Recruiting patients for medical studies * Setting medical appointments * Providing exceptional customer service and support **Key Responsibilities:** * Qualify callers for programs, products, or services * Make outbound calls to schedule appointments * Qualify insurance leads * Recruit patients for medical studies * Set medical appointments * Provide exceptional customer service and support * Work with a variety of clients and their products or services * Meet or exceed performance metrics and targets * Collaborate with team members to achieve common goals **Requirements:** * High School Diploma or GED is required * Great Verbal and Written Communication Skills * Working Knowledge of Windows Based Operating Systems including Google Chrome * Ability to Demonstrate Product Knowledge once Nesting Period is Complete * Ability to Adapt in a Fast-Changing Environment * Own a computer at home (CANNOT be a Chromebook, Notebook, or MacBook) that meets these minimum workstation requirements: + Processor: Intel Core i5 2.1GHz or better or AMD equivalent (Ryzen 5 or better) + Operating System: Windows 10 (32-bit / 64-bit) or higher + RAM: 8GB or more * Webcam * High speed internet access with download speed of at least 100 and upload speed of at least 10 * Must have a desk/workstation in a quiet workspace * Must be able to attend a full 2-week MANDATORY virtual training Monday-Friday 9am-5pm EST (8am-4pm CST) **Benefits:** * Employment BENEFITS: + Remote work + Remote training + For Full-time employees ONLY: - Medical, Dental, Vision, STD, LTD, Life and AD&D after 90-day probationary period if elected - 401(k) after 90-day probationary period if elected - PTO after 6 months of employment **Work Environment and Company Culture:** At arenaflex, we're committed to creating a dynamic and supportive work environment that fosters personal and professional growth. Our team is dedicated to delivering exceptional customer experiences, and we're looking for talented individuals to join our ranks. We offer a fun, laid-back environment that provides opportunities for advancement and career growth. **Compensation and Perks:** * $10.00 per hour ($7.25 per hour during training) * Opportunities for advancement and career growth * Flexible work arrangements * Comprehensive benefits package (for Full-time employees) **How to Apply:** If you're a motivated and customer-focused individual looking for a new challenge, consider applying for this exciting opportunity at arenaflex. Please submit your application online, and we'll be in touch to discuss your qualifications further. **Equal Opportunity Employer:** arenaflex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. **Apply Now:** Apply for this job