Experienced Customer Service & Sales Representatives - Work from Home Opportunity at careerzynith
As a leading global company, careerzynith is dedicated to delivering exceptional customer experiences and driving business growth through innovative solutions. We are seeking highly motivated and customer-focused individuals to join our team as Customer Service & Sales Representatives, working from the comfort of their own homes. If you're passionate about delivering outstanding service, building strong relationships, and achieving sales targets, we want to hear from you!
**About careerzynith**
careerzynith is a global digital business services company that helps the world's best brands streamline their business in meaningful and sustainable ways. With a team of over 500,000 inspired and passionate people speaking more than 300 languages, we have a global scale and local presence that allows us to make a positive impact in our communities, with our clients, and on the environment.
**Benefits of Working with careerzynith**
* Paid Training to help you develop your skills and confidence
* Competitive Wages and Benefits, including Medical, Dental, Vision, 401k, and more
* Paid Time Off to recharge and spend time with loved ones
* Employee wellness and engagement programs to support your physical and mental well-being
* Opportunities for career growth and advancement in a dynamic and supportive environment
**Your Role at careerzynith**
As a Customer Service & Sales Representative, you will be the face of careerzynith, interacting with customers via phone, email, chat, and social media to resolve their questions, concerns, and issues. You will work in a collaborative and engaging environment, using your problem-solving skills and creativity to find innovative solutions. Your goal will be to provide exceptional customer experiences, meet sales objectives, and contribute to the growth and success of careerzynith.
**Responsibilities**
* Connect with customers via phone, email, chat, and social media to resolve their questions or concerns
* Calmly attempt to resolve and de-escalate any issues
* Escalate interactions when necessary and appropriate
* Respond to requests for assistance and/or possible processing payments
* Track all call-related information for auditing and reporting purposes
* Provide feedback on call issues
* Meet sales objectives as defined
**Qualifications**
* 6 months of customer service experience minimum
* Over 18 years of age
* Ability to type 25 wpm
* High School Graduate or GED
* Comfort with desktop computer systems
* Proven oral and written communication skills
* 6 months of Call Center experience, preferred
* Logical problem-solving skills
* Availability to work various shifts
* Ability to use Windows operating systems
* Organization and work prioritization skills
* 6 months of sales experience minimum
* Able to work independently
* Ability to work in a constantly changing and fast-paced environment
* Ability to stay composed and objective
* Strong listening skills
* Superior negotiating skills
**Work from Home Requirements**
* Internet Requirements:
+ Minimum subscribed download rate equal to or exceeds 15.0 Mbps
+ Minimum subscribed upload rate equal to or exceeds 5.0 Mbps
+ ISP must have no packet loss and ping under 50ms
+ Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN
+ Proof of internet speed required
+ Clean and quiet workspace
**Why Join careerzynith?**
* We believe in creating a culture of inclusion and diversity, where everyone feels welcome and valued
* We offer a supportive and dynamic work environment that encourages growth and development
* We provide opportunities for career advancement and professional growth
* We prioritize employee well-being and offer a range of benefits and programs to support your physical and mental health
* We are committed to making a positive impact in our communities and on the environment
**Equal Opportunity Employer**
careerzynith is an Equal Opportunity Employer, committed to creating a diverse and inclusive workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.
**How to Apply**
If you're passionate about delivering exceptional customer experiences and driving business growth, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
**Note:** careerzynith is an equal opportunity employer and welcomes applications from qualified candidates of all backgrounds and perspectives.
Apply for this job
**About careerzynith**
careerzynith is a global digital business services company that helps the world's best brands streamline their business in meaningful and sustainable ways. With a team of over 500,000 inspired and passionate people speaking more than 300 languages, we have a global scale and local presence that allows us to make a positive impact in our communities, with our clients, and on the environment.
**Benefits of Working with careerzynith**
* Paid Training to help you develop your skills and confidence
* Competitive Wages and Benefits, including Medical, Dental, Vision, 401k, and more
* Paid Time Off to recharge and spend time with loved ones
* Employee wellness and engagement programs to support your physical and mental well-being
* Opportunities for career growth and advancement in a dynamic and supportive environment
**Your Role at careerzynith**
As a Customer Service & Sales Representative, you will be the face of careerzynith, interacting with customers via phone, email, chat, and social media to resolve their questions, concerns, and issues. You will work in a collaborative and engaging environment, using your problem-solving skills and creativity to find innovative solutions. Your goal will be to provide exceptional customer experiences, meet sales objectives, and contribute to the growth and success of careerzynith.
**Responsibilities**
* Connect with customers via phone, email, chat, and social media to resolve their questions or concerns
* Calmly attempt to resolve and de-escalate any issues
* Escalate interactions when necessary and appropriate
* Respond to requests for assistance and/or possible processing payments
* Track all call-related information for auditing and reporting purposes
* Provide feedback on call issues
* Meet sales objectives as defined
**Qualifications**
* 6 months of customer service experience minimum
* Over 18 years of age
* Ability to type 25 wpm
* High School Graduate or GED
* Comfort with desktop computer systems
* Proven oral and written communication skills
* 6 months of Call Center experience, preferred
* Logical problem-solving skills
* Availability to work various shifts
* Ability to use Windows operating systems
* Organization and work prioritization skills
* 6 months of sales experience minimum
* Able to work independently
* Ability to work in a constantly changing and fast-paced environment
* Ability to stay composed and objective
* Strong listening skills
* Superior negotiating skills
**Work from Home Requirements**
* Internet Requirements:
+ Minimum subscribed download rate equal to or exceeds 15.0 Mbps
+ Minimum subscribed upload rate equal to or exceeds 5.0 Mbps
+ ISP must have no packet loss and ping under 50ms
+ Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN
+ Proof of internet speed required
+ Clean and quiet workspace
**Why Join careerzynith?**
* We believe in creating a culture of inclusion and diversity, where everyone feels welcome and valued
* We offer a supportive and dynamic work environment that encourages growth and development
* We provide opportunities for career advancement and professional growth
* We prioritize employee well-being and offer a range of benefits and programs to support your physical and mental health
* We are committed to making a positive impact in our communities and on the environment
**Equal Opportunity Employer**
careerzynith is an Equal Opportunity Employer, committed to creating a diverse and inclusive workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.
**How to Apply**
If you're passionate about delivering exceptional customer experiences and driving business growth, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
**Note:** careerzynith is an equal opportunity employer and welcomes applications from qualified candidates of all backgrounds and perspectives.
Apply for this job