Experienced Customer Service & Sales Representatives – Work from Home Opportunity
At careerzynith, we're on a mission to revolutionize the way businesses interact with their customers. As a global, digital business services company, we deliver cutting-edge, digitally powered solutions to help the world's top brands streamline their operations and drive growth. With a global presence and a team of over 500,000 passionate and inspired individuals speaking more than 300 languages, we're committed to making a positive impact on our communities, clients, and the environment.
**Why Join careerzynith?**
As a valued member of our team, you'll enjoy a range of benefits that will support your personal and professional growth. These include:
* Paid Training to help you develop the skills you need to succeed
* Competitive Wages that reflect your value to our organization
* Comprehensive Benefits Package, including Medical, Dental, Vision, 401k, and more
* Paid Time Off to recharge and refocus
* Employee Wellness and Engagement Programs to support your overall well-being
**About careerzynith**
At careerzynith, we're dedicated to making people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs and deliver exceptional customer experiences. Our unique blend of high-tech and high-touch approaches, combined with deep industry and geographic expertise, sets us apart from the competition.
As a Customer Service & Sales Representative, you'll play a critical role in helping us achieve our mission. You'll be the eyes and ears of our team, fielding customer inquiries and finding innovative ways to respond. You'll work in a collaborative and engaging environment, interacting with people from all walks of life, and no two days will be the same.
**Your Responsibilities**
As a Customer Service & Sales Representative, your key responsibilities will include:
* Connecting with customers via phone, email, chat, and social media to resolve their questions or concerns
* Calmly attempting to resolve and de-escalate any issues that may arise
* Escalating interactions when necessary and appropriate
* Responding to requests for assistance and/or processing payments
* Tracking all call-related information for auditing and reporting purposes
* Providing feedback on call issues
* Meeting sales objectives as defined
**Qualifications**
We're looking for fearless individuals who are inspired to deliver only the best in all that they do. To be considered for this role, you'll need:
* 6 months of customer service experience minimum
* Over 18 years of age
* Ability to type 25 wpm
* High School Graduate or GED
* Comfort with desktop computer systems
* Proven oral and written communication skills
* 6 months of Call Center experience, preferred
* Logical problem-solving skills
* Availability to work various shifts
* Ability to use Windows operating systems
* Organization and work prioritization skills
* 6 months of sales experience minimum
* Ability to work independently
* Ability to work in a constantly changing and fast-paced environment
* Ability to stay composed and objective
* Strong listening skills
* Superior negotiating skills
**Work from Home Requirements**
To work from home, you'll need to meet the following requirements:
* Internet Requirements:
+ Minimum subscribed download rate equal to or exceeds 15.0 Mbps
+ Minimum subscribed upload rate equal to or exceeds 5.0 Mbps
+ ISP must have no packet loss and ping under 50ms
+ Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN
* Proof of internet speed required
* Clean and quiet workspace
**Be Part of Our careerzynith Family**
At careerzynith, we're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. We believe that when employees are happy and healthy, they're more productive, creative, and engaged. We're dedicated to providing a workplace that's conducive to happiness and a healthy work-life balance.
**Equal Opportunity Employer**
careerzynith is an Equal Opportunity Employer, and we're committed to providing an environment where our employees feel valued, inspired, and supported.
**Join Our Team Today!**
If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we'd love to hear from you. Apply now to become a part of our careerzynith family and start your journey towards a rewarding and challenging career.
Apply Job!
Apply for this job
**Why Join careerzynith?**
As a valued member of our team, you'll enjoy a range of benefits that will support your personal and professional growth. These include:
* Paid Training to help you develop the skills you need to succeed
* Competitive Wages that reflect your value to our organization
* Comprehensive Benefits Package, including Medical, Dental, Vision, 401k, and more
* Paid Time Off to recharge and refocus
* Employee Wellness and Engagement Programs to support your overall well-being
**About careerzynith**
At careerzynith, we're dedicated to making people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs and deliver exceptional customer experiences. Our unique blend of high-tech and high-touch approaches, combined with deep industry and geographic expertise, sets us apart from the competition.
As a Customer Service & Sales Representative, you'll play a critical role in helping us achieve our mission. You'll be the eyes and ears of our team, fielding customer inquiries and finding innovative ways to respond. You'll work in a collaborative and engaging environment, interacting with people from all walks of life, and no two days will be the same.
**Your Responsibilities**
As a Customer Service & Sales Representative, your key responsibilities will include:
* Connecting with customers via phone, email, chat, and social media to resolve their questions or concerns
* Calmly attempting to resolve and de-escalate any issues that may arise
* Escalating interactions when necessary and appropriate
* Responding to requests for assistance and/or processing payments
* Tracking all call-related information for auditing and reporting purposes
* Providing feedback on call issues
* Meeting sales objectives as defined
**Qualifications**
We're looking for fearless individuals who are inspired to deliver only the best in all that they do. To be considered for this role, you'll need:
* 6 months of customer service experience minimum
* Over 18 years of age
* Ability to type 25 wpm
* High School Graduate or GED
* Comfort with desktop computer systems
* Proven oral and written communication skills
* 6 months of Call Center experience, preferred
* Logical problem-solving skills
* Availability to work various shifts
* Ability to use Windows operating systems
* Organization and work prioritization skills
* 6 months of sales experience minimum
* Ability to work independently
* Ability to work in a constantly changing and fast-paced environment
* Ability to stay composed and objective
* Strong listening skills
* Superior negotiating skills
**Work from Home Requirements**
To work from home, you'll need to meet the following requirements:
* Internet Requirements:
+ Minimum subscribed download rate equal to or exceeds 15.0 Mbps
+ Minimum subscribed upload rate equal to or exceeds 5.0 Mbps
+ ISP must have no packet loss and ping under 50ms
+ Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN
* Proof of internet speed required
* Clean and quiet workspace
**Be Part of Our careerzynith Family**
At careerzynith, we're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. We believe that when employees are happy and healthy, they're more productive, creative, and engaged. We're dedicated to providing a workplace that's conducive to happiness and a healthy work-life balance.
**Equal Opportunity Employer**
careerzynith is an Equal Opportunity Employer, and we're committed to providing an environment where our employees feel valued, inspired, and supported.
**Join Our Team Today!**
If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we'd love to hear from you. Apply now to become a part of our careerzynith family and start your journey towards a rewarding and challenging career.
Apply Job!
Apply for this job