**Experienced Customer Service Representative/Inside Sales Representative - HVAC Industry Expert**

Are you a highly motivated and results-driven professional with a passion for delivering exceptional customer service and driving sales growth? Do you have a strong background in the HVAC industry and a proven track record of success in sales and customer service? If so, we encourage you to apply for the Customer Service Representative/Inside Sales Representative position at blithequark, a leading provider of innovative HVAC solutions. **Why Join blithequark?** At blithequark, we are committed to providing our employees with a dynamic and supportive work environment that fosters growth, learning, and success. As a valued member of our team, you can expect: * **Competitive compensation and benefits**: Our comprehensive benefits package includes medical, dental, and vision coverage, as well as a 401(k) plan and paid time off. * **Opportunities for career growth and development**: We offer ongoing training and development programs to help you advance your career and achieve your goals. * **Collaborative and inclusive culture**: Our team is dedicated to providing exceptional customer service and working together to achieve our goals. * **Global reach and opportunities**: As a member of the blithequark team, you will have the opportunity to work with customers and colleagues from around the world. **Job Summary:** We are seeking an experienced Customer Service Representative/Inside Sales Representative to join our team at our Wesley Chapel, FL branch. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth through proactive communication, product knowledge, and technical expertise. If you have a passion for the HVAC industry and a proven track record of success in sales and customer service, we encourage you to apply for this exciting opportunity. **Key Responsibilities:** * **Sales and Customer Service**: Provide exceptional customer service to both new and existing customers, responding to inquiries, resolving issues, and driving sales growth through proactive communication and product knowledge. * **Order Processing and Fulfillment**: Execute all aspects of the sales function, including order processing, purchase orders, payment processing, quotes, and delivery dates, ensuring accuracy and timely delivery. * **Product Knowledge and Recommendations**: Stay up-to-date on the latest HVAC products and technologies, recommending alternate products based on cost, availability, or specifications as needed. * **Communication and Collaboration**: Collaborate with internal teams, including manufacturing, sales, distribution, and vendors, to ensure timely delivery and resolve any issues that may arise. * **Training and Development**: Train new customer service/inside sales representatives and participate in ongoing training and development programs to stay up-to-date on the latest industry trends and technologies. * **Customer Satisfaction and Feedback**: Periodically reach out to customers to determine satisfaction with our products and services, using feedback to improve our offerings and processes. **Essential Qualifications:** * **6+ years of progressive sales experience** in the HVAC industry, with a proven track record of success in sales and customer service. * **Extensive knowledge of HVAC equipment and products**, including technical specifications, features, and benefits. * **Excellent communication and interpersonal skills**, with the ability to effectively communicate with customers, colleagues, and internal teams. * **Strong problem-solving and analytical skills**, with the ability to troubleshoot and resolve complex issues. * **Ability to work in a fast-paced environment**, with a high level of attention to detail and accuracy. * **High school diploma or GED equivalent**, with some college preferred. **Preferred Qualifications:** * **HVAC certification**, such as NATE or R-410A. * **Experience with CRM software**, such as Salesforce or Microsoft Dynamics. * **Knowledge of industry trends and technologies**, including energy efficiency, sustainability, and emerging technologies. **Work Environment:** * **Wesley Chapel, FL branch**: Our branch is located in the heart of Wesley Chapel, FL, with easy access to major highways and amenities. * **Collaborative and inclusive culture**: Our team is dedicated to providing exceptional customer service and working together to achieve our goals. * **Global reach and opportunities**: As a member of the blithequark team, you will have the opportunity to work with customers and colleagues from around the world. **How to Apply:** If you are a motivated and results-driven professional with a passion for delivering exceptional customer service and driving sales growth, we encourage you to apply for the Customer Service Representative/Inside Sales Representative position at blithequark. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity:** blithequark is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives. Apply for this job