**Experienced Customer Service Representative - Remote Opportunity at arenaflex**

At arenaflex, we're on a mission to revolutionize the way we deliver exceptional customer service. As a dedicated and passionate Customer Service Representative, you'll be the face of our company, providing top-notch support to our customers and internal teams. If you're looking for a challenging and rewarding role that offers opportunities for growth and development, we want to hear from you! **About arenaflex** arenaflex is a leading provider of innovative solutions and services to businesses across the globe. With a rich history spanning over 80 years, we've established ourselves as a trusted partner in the garment services industry. Our commitment to excellence, customer satisfaction, and employee development has earned us recognition as one of the top companies to work for, including being included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. **The Role** As a Customer Service Representative at arenaflex, you'll be responsible for delivering exceptional customer service to our clients and internal teams. Your primary duties will include: * Assisting customers with questions related to accounts, procedures, and services via telephone or email * Providing excellent customer service to both customers and arenaflex personnel * Performing accounts receivable duties, including calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through arenaflex's escalation process * Partnering with and providing administrative support to arenaflex's Sales Department * Performing basic data entry and other administrative duties **What We're Looking For** To succeed in this role, you'll need: * 2 years of Customer Service experience in an administrative setting (preferably) * Prior Accounts Receivable experience (highly encouraged) * High School diploma or GED equivalent (recommended) * Verbal and written communication skills, including professional telephone and email etiquette * Essential skills: active listener, responsive, and personable * Computer skills: proficient knowledge of Microsoft Office products (i.e., Outlook, Excel, Word, TEAMS, etc.) * Time management and organizational skills with attention to detail * A collaborative, team-player capable of working independently * Problem-solving skills in a dynamic environment * Comfortable performing basic mathematical skills (i.e., adding, subtracting, multiplying, dividing, etc.) * Ability to lift up to 25 pounds, occasionally carry parcels or packages, walk short distances, and sit for extended periods **What's in It for You?** At arenaflex, we're committed to your growth and development. As a Customer Service Representative, you'll enjoy: * On-the-job training and robust online training modules through our Service Certificate Program - Customer Service Representative * Access to arenaflex's innovative training platform, The Learning Center * Opportunities for career mobility and advancement within the company * A unique community culture that values diversity, inclusivity, and teamwork * A comprehensive benefits package, including: + On-the-job training + 401K with Company Match + Profit Sharing + Health Insurance + Employee Assistance Program + Life Insurance + Paid Time Off + Direct Payroll Deposit + Tuition Reimbursement + 30% Employee Discount + Employee Referral Bonuses **Why Join arenaflex?** At arenaflex, we're more than just a company - we're a community. We're a team of passionate and dedicated individuals who are committed to delivering exceptional service and support to our customers and internal teams. If you're looking for a challenging and rewarding role that offers opportunities for growth and development, we want to hear from you! **How to Apply** If you're ready to take the next step in your career and join a dynamic and innovative company, apply now! Don't miss out on this exciting opportunity to be part of arenaflex's team. We can't wait to hear from you! Apply for this job