**Experienced Customer Service Representative – Remote Healthcare Claims**

**Join arenaflex, a global organization that values people-first culture and genuine belonging, in a forward-thinking and inclusive work environment.** Are you a customer service professional with a passion for delivering exceptional experiences? Do you want to join a company that prioritizes its employees' growth and well-being? Look no further! arenaflex is seeking an experienced Customer Service Representative to join our remote team, providing top-notch support to our clients in the healthcare claims industry. **About arenaflex** arenaflex is a global organization that has earned numerous awards for being a "World's Best Workplace," "Happiest Employees," and "Best Companies for Career Growth." We pride ourselves on our people-first culture, where every team member is valued, respected, and empowered to make a difference. Our diverse and inclusive team from over 70 countries works together to deliver exceptional customer experiences and drive business growth for our clients. **Career Growth and Personal Development** As a Customer Service Representative at arenaflex, you'll have the opportunity to develop your skills, knowledge, and career in a supportive and dynamic environment. We offer a range of FREE Learning and Leadership Development programs to help you grow professionally and personally. With about 80% of our managers and leaders promoted from within, you'll have a clear path to career advancement and a chance to make a meaningful impact. **Key Responsibilities** As a Customer Service Representative, you will: * Provide customer support processing medical claims in a back-office setting * Help customers resolve basic technical issues * Track, document, and retrieve information in databases * Offer additional products and/or services * Deliver expert customer experiences with a smile **Your Qualifications** To succeed in this role, you'll need: * 1+ year of previous claims experience (healthcare claims preferred) * Call center experience preferred * Open availability * A high school diploma or GED * A quiet, distraction-free environment to work from in your home * Proficiency in fast-paced multi-tasking * Eagerness to learn new technologies * Strong computer navigation skills and PC knowledge * A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) * High Speed internet (no wireless/hotspots or satellite) and a smartphone * Must reside in the United States and have a valid U.S. address for residence **What's in it for you?** As an arenaflex employee, you'll enjoy: * Competitive base salary range of $15-$18/hr * Benefits available to eligible employees, including medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days * DailyPay enrollment option to access pay "early," when you want it * Paid training and performance-based incentives * Lucrative employee referral bonus opportunities * Company networking opportunities with organized groups in various topics, including diversity, equity, and inclusion, global citizenship, sustainability, and community support * Health and wellness programs with trained partners to help promote a healthy you * Mentorship programs that support your rewarding career journey * Work-from-home convenience * Celebrations for arenaflex Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more **Join the arenaflex team today!** If you're a motivated and customer-focused individual looking for a new challenge, apply now to become a part of our dynamic team. We can't wait to hear from you! **Location:** USA, OH, Work-at-Home **Language Requirements:** English **Time Type:** Full time **Physical & Mental Requirements:** While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. **Eligibility to Work:** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **Where Job May be Performed:** Currently, this position may be performed only in the states listed here. **arenaflex is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.** For more information regarding your EEO rights as an applicant, please visit the following websites: English Spanish To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here. Apply for this job