**Experienced Customer Service Representative I – EV Charger Support Specialist**

Join blithequark, a leading provider of innovative staffing solutions, as we continue to support the mission of Westinghouse to deliver clean energy solutions. At blithequark, we recognize the value of our employees as our most valuable asset and strive to create a diverse and inclusive work environment that fosters growth and development. **Your Day-to-Day:** As an Experienced Customer Service Representative I – EV Charger Support Specialist, you will be an integral part of our team, responsible for providing exceptional customer service and support to our clients. Your key responsibilities will include: * Troubleshooting: Handle escalated troubleshooting calls and provide advanced support for EV charger issues, ensuring that our clients receive timely and effective solutions. * Communication: Communicate clearly and empathetically with customers, building trust and rapport to resolve issues efficiently. * Documentation: Document troubleshooting steps and resolutions, maintaining accurate records for future reference. * Administrative Support: Schedule and coordinate installation and maintenance appointments, process online enrollment applications, and maintain customer records. * Data Entry and Filing: Perform various administrative tasks, including data entry and filing, to ensure seamless operations. **Who You Are:** To succeed in this role, you will bring the following qualities and skills to the team: * Experience in customer service or technical support is preferred, but not required. * Strong communication and problem-solving skills, with the ability to think critically and resolve complex issues. * Organized and able to manage multiple tasks, prioritizing deadlines and ensuring timely completion. * Proficient with basic computer software and systems, including Microsoft Office and Google Suite. * High school diploma or equivalent required, with a strong desire to learn and grow in a dynamic environment. **Why blithequark?** At blithequark, we pride ourselves on providing customer-focused solutions that meet the unique needs of our clients. Our offerings range from high-volume and low-cost to specialized niche solutions, ensuring that we deliver best-in-class customer service to both our clients and our employees each day. **Benefits and Perks:** As a valued member of our team, you can expect to receive: * Competitive pay, commensurate with your experience and qualifications. * Comprehensive health and income protection benefits, designed to support your well-being and financial security. * 401(k) savings plan, allowing you to invest in your future and plan for retirement. * Paid vacations for qualifying positions, providing you with time to relax and recharge. **EOE and Diversity:** blithequark is an equal opportunity employer, committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees. We welcome applications from minorities, females, veterans, and individuals with disabilities. **Career Growth and Learning:** At blithequark, we believe in investing in our employees' growth and development. We offer a range of training and development opportunities, designed to help you build new skills and advance your career. Whether you're looking to transition into a new role or take on additional responsibilities, we're committed to supporting your success. **Work Environment and Culture:** Our office is located in Juno Beach, FL 33408, providing a relaxed and supportive work environment that encourages collaboration and creativity. We're a dynamic and fast-paced team, passionate about delivering exceptional results and making a positive impact on our clients and the community. **How to Apply:** If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your completed application, along with your resume and cover letter, using the following link: [insert link]. You can also explore other available options and learn more about blithequark by visiting our website at [insert website URL]. **Social Media:** Stay connected with blithequark on social media: * LinkedIn: [insert LinkedIn link] Don't miss out on this opportunity to join a dynamic and innovative team that's shaping the future of clean energy solutions. Apply today and take the first step towards a rewarding and challenging career with blithequark! Apply for this job