Experienced Customer Service Associate - Temporary in Brooklyn, NY at careerzynith
**Join careerzynith, a leading retail pharmacy chain, as we seek an experienced Customer Service Associate to join our team in Brooklyn, NY. As a Customer Service Associate, you will be the face of careerzynith, providing exceptional customer service and ensuring a positive shopping experience for our customers.**
**About careerzynith**
careerzynith is a leading retail pharmacy chain with a rich history of providing quality healthcare services to our customers. With a strong commitment to customer satisfaction, we strive to create a welcoming and inclusive environment for all our customers. Our team is dedicated to delivering exceptional service, and we are looking for like-minded individuals to join our team.
**Job Description**
As a Customer Service Associate at careerzynith, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment. Your primary responsibilities will include:
**Customer Experience**
* Engage customers and patients by greeting them and offering assistance with products and services.
* Resolve customer issues and answer questions to ensure a positive customer experience.
* Model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience.
**Operations**
* Provide customers with courteous, friendly, fast, and efficient service.
* Recommend items for sale to customers and recommend trade-up and/or companion items.
* Register customer purchases on assigned cash register, collect cash, and distribute change as requested.
* Process voids, returns, rain checks, refunds, and exchanges as needed.
* Keep counters and shelves clean and well merchandised, take inventory, and maintain records.
* Check in and price merchandise as required or as directed by store manager or communicated by the shift leader.
* Implement Company asset protection procedures to identify and minimize profit loss.
* Ensure compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
* Construct and maintain displays, including promotional, seasonal, super structures, and sale merchandise.
* Complete resets and revisions as directed.
* Assist with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).
* Assist in stock rotation, using the first in, first out method and restock outs.
* Have working knowledge of store systems and store equipment.
* Provide customer service in the photo area, including digital passport photo service, poster print, and creative machine.
* Suggestively sell promotional photo products.
* Assume web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders, and delivers orders to customers as they arrive at the store).
* Assist with exterior and interior maintenance by ensuring a clean, neat, orderly store condition and appearance.
* Comply with all company policies and procedures; maintain respectful relationships with coworkers.
* Complete special assignments and other tasks as assigned.
**Training & Personal Development**
* Attend training and complete PPLs requested by Manager or assigned by corporate.
**Essential Qualifications**
* Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
* Requires willingness to work flexible schedule, including evenings and weekend hours.
**Preferred Qualifications**
* Prefer six months of experience in a retail environment.
* Prefer to have prior work experience with careerzynith.
**Skills and Competencies**
* Excellent communication and interpersonal skills.
* Ability to work in a fast-paced environment and provide exceptional customer service.
* Basic math skills and accuracy with handling cash and operating a cash register.
* Ability to lift up to 25 pounds and stand for long periods.
* Strong problem-solving skills and ability to work independently.
* Basic computer skills and knowledge of store systems.
**Career Growth Opportunities and Learning Benefits**
* careerzynith offers a comprehensive training program to help you develop your skills and advance your career.
* Opportunities for advancement to leadership roles and specialized positions.
* Competitive compensation and benefits package.
* Opportunities for professional growth and development through training and education programs.
**Work Environment and Company Culture**
* careerzynith is committed to creating a welcoming and inclusive work environment.
* Our team is dedicated to delivering exceptional service and supporting each other.
* careerzynith offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
**Compensation, Perks, and Benefits**
* Competitive hourly rate of $16.5.
* Opportunities for advancement and career growth.
* Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
* Paid training and education programs.
* Discounts on careerzynith products and services.
**Conclusion**
If you are a customer-focused individual with excellent communication and interpersonal skills, we encourage you to apply for this exciting opportunity to join our team at careerzynith. As a Customer Service Associate, you will have the opportunity to make a positive impact on our customers' lives and advance your career in a dynamic and supportive work environment. Apply now to join our team and become a part of the careerzynith family!
Apply for this job
**About careerzynith**
careerzynith is a leading retail pharmacy chain with a rich history of providing quality healthcare services to our customers. With a strong commitment to customer satisfaction, we strive to create a welcoming and inclusive environment for all our customers. Our team is dedicated to delivering exceptional service, and we are looking for like-minded individuals to join our team.
**Job Description**
As a Customer Service Associate at careerzynith, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment. Your primary responsibilities will include:
**Customer Experience**
* Engage customers and patients by greeting them and offering assistance with products and services.
* Resolve customer issues and answer questions to ensure a positive customer experience.
* Model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience.
**Operations**
* Provide customers with courteous, friendly, fast, and efficient service.
* Recommend items for sale to customers and recommend trade-up and/or companion items.
* Register customer purchases on assigned cash register, collect cash, and distribute change as requested.
* Process voids, returns, rain checks, refunds, and exchanges as needed.
* Keep counters and shelves clean and well merchandised, take inventory, and maintain records.
* Check in and price merchandise as required or as directed by store manager or communicated by the shift leader.
* Implement Company asset protection procedures to identify and minimize profit loss.
* Ensure compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
* Construct and maintain displays, including promotional, seasonal, super structures, and sale merchandise.
* Complete resets and revisions as directed.
* Assist with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).
* Assist in stock rotation, using the first in, first out method and restock outs.
* Have working knowledge of store systems and store equipment.
* Provide customer service in the photo area, including digital passport photo service, poster print, and creative machine.
* Suggestively sell promotional photo products.
* Assume web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders, and delivers orders to customers as they arrive at the store).
* Assist with exterior and interior maintenance by ensuring a clean, neat, orderly store condition and appearance.
* Comply with all company policies and procedures; maintain respectful relationships with coworkers.
* Complete special assignments and other tasks as assigned.
**Training & Personal Development**
* Attend training and complete PPLs requested by Manager or assigned by corporate.
**Essential Qualifications**
* Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
* Requires willingness to work flexible schedule, including evenings and weekend hours.
**Preferred Qualifications**
* Prefer six months of experience in a retail environment.
* Prefer to have prior work experience with careerzynith.
**Skills and Competencies**
* Excellent communication and interpersonal skills.
* Ability to work in a fast-paced environment and provide exceptional customer service.
* Basic math skills and accuracy with handling cash and operating a cash register.
* Ability to lift up to 25 pounds and stand for long periods.
* Strong problem-solving skills and ability to work independently.
* Basic computer skills and knowledge of store systems.
**Career Growth Opportunities and Learning Benefits**
* careerzynith offers a comprehensive training program to help you develop your skills and advance your career.
* Opportunities for advancement to leadership roles and specialized positions.
* Competitive compensation and benefits package.
* Opportunities for professional growth and development through training and education programs.
**Work Environment and Company Culture**
* careerzynith is committed to creating a welcoming and inclusive work environment.
* Our team is dedicated to delivering exceptional service and supporting each other.
* careerzynith offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
**Compensation, Perks, and Benefits**
* Competitive hourly rate of $16.5.
* Opportunities for advancement and career growth.
* Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
* Paid training and education programs.
* Discounts on careerzynith products and services.
**Conclusion**
If you are a customer-focused individual with excellent communication and interpersonal skills, we encourage you to apply for this exciting opportunity to join our team at careerzynith. As a Customer Service Associate, you will have the opportunity to make a positive impact on our customers' lives and advance your career in a dynamic and supportive work environment. Apply now to join our team and become a part of the careerzynith family!
Apply for this job