Experienced Customer Service Associate – Retail Store Operations in Sacramento, CA at careerzynith
At careerzynith, we're dedicated to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Service Associate in our Sacramento, CA store, you'll play a vital role in creating a distinctive and delightful customer experience that sets us apart from the competition. If you're passionate about providing top-notch customer service, working in a fast-paced retail environment, and growing your career with a dynamic company, we want to hear from you!
**About careerzynith**
careerzynith is a leading healthcare and retail company that's committed to making a positive impact in the lives of our customers and employees. With a rich history of innovation and customer-centricity, we've built a reputation for delivering exceptional products and services that meet the evolving needs of our customers. Our Sacramento, CA store is a hub of activity, with a talented team of professionals working together to provide an unparalleled shopping experience.
**Job Summary**
As a Customer Service Associate, you'll be responsible for delivering exceptional customer service, operating a cash register, and maintaining a clean and organized store environment. You'll work closely with our store team to ensure that every customer leaves our store feeling satisfied and valued. If you're a team player with excellent communication skills, a positive attitude, and a passion for customer service, we encourage you to apply for this exciting opportunity.
**Key Responsibilities**
* Models and delivers a distinctive and delightful customer experience, engaging customers and patients by greeting them and offering assistance with products and services.
* Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
* Recommends items for sale to customers and recommends trade-up and/or companion items.
* Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
* Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
* Implements Company asset protection procedures to identify and minimize profit loss.
* Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
* Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.
* Completes resets and revisions as directed.
* Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).
* Has working knowledge of store systems and store equipment.
* Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
* Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
* Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
* Complies with all company policies and procedures; maintains respectful relationships with coworkers.
* Completes special assignments and other tasks as assigned.
**Training & Personal Development**
* Attends training and completes PPLs requested by Manager or assigned by corporate.
* Participates in ongoing training and development programs to enhance skills and knowledge.
**Essential Qualifications**
* Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
* Requires willingness to work flexible schedule, including evenings and weekend hours.
* High school diploma or equivalent required.
* Prior retail experience preferred.
**Preferred Qualifications**
* Six months of experience in a retail environment preferred.
* Prior work experience with careerzynith preferred.
* Fluency in reading, writing, and speaking English (except in Puerto Rico) preferred.
* Willingness to work flexible schedule, including evenings and weekend hours, preferred.
**Skills and Competencies**
* Excellent communication and interpersonal skills.
* Ability to work in a fast-paced retail environment.
* Strong problem-solving and conflict resolution skills.
* Ability to lift up to 25 pounds and stand for long periods.
* Basic math skills and accuracy with handling cash and operating a cash register.
* Ability to work independently and as part of a team.
**Career Growth Opportunities and Learning Benefits**
* careerzynith offers a comprehensive training program to help you develop your skills and knowledge.
* Opportunities for career advancement and professional growth.
* Competitive compensation and benefits package.
* Ongoing training and development programs to enhance skills and knowledge.
**Work Environment and Company Culture**
* careerzynith is committed to creating a positive and inclusive work environment that values diversity and promotes employee well-being.
* Our Sacramento, CA store is a dynamic and fast-paced environment that requires flexibility and adaptability.
* We're passionate about delivering exceptional customer service and creating a distinctive and delightful customer experience.
**Compensation, Perks, and Benefits**
* Competitive hourly rate ($16.5 - $18).
* Comprehensive benefits package, including medical, dental, and vision insurance.
* 401(k) retirement plan with company match.
* Paid time off and holidays.
* Opportunities for career advancement and professional growth.
**How to Apply**
If you're a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!
**Equal Opportunity Employer**
careerzynith is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.
Apply for this job
**About careerzynith**
careerzynith is a leading healthcare and retail company that's committed to making a positive impact in the lives of our customers and employees. With a rich history of innovation and customer-centricity, we've built a reputation for delivering exceptional products and services that meet the evolving needs of our customers. Our Sacramento, CA store is a hub of activity, with a talented team of professionals working together to provide an unparalleled shopping experience.
**Job Summary**
As a Customer Service Associate, you'll be responsible for delivering exceptional customer service, operating a cash register, and maintaining a clean and organized store environment. You'll work closely with our store team to ensure that every customer leaves our store feeling satisfied and valued. If you're a team player with excellent communication skills, a positive attitude, and a passion for customer service, we encourage you to apply for this exciting opportunity.
**Key Responsibilities**
* Models and delivers a distinctive and delightful customer experience, engaging customers and patients by greeting them and offering assistance with products and services.
* Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
* Recommends items for sale to customers and recommends trade-up and/or companion items.
* Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
* Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
* Implements Company asset protection procedures to identify and minimize profit loss.
* Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
* Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.
* Completes resets and revisions as directed.
* Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).
* Has working knowledge of store systems and store equipment.
* Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
* Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
* Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
* Complies with all company policies and procedures; maintains respectful relationships with coworkers.
* Completes special assignments and other tasks as assigned.
**Training & Personal Development**
* Attends training and completes PPLs requested by Manager or assigned by corporate.
* Participates in ongoing training and development programs to enhance skills and knowledge.
**Essential Qualifications**
* Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
* Requires willingness to work flexible schedule, including evenings and weekend hours.
* High school diploma or equivalent required.
* Prior retail experience preferred.
**Preferred Qualifications**
* Six months of experience in a retail environment preferred.
* Prior work experience with careerzynith preferred.
* Fluency in reading, writing, and speaking English (except in Puerto Rico) preferred.
* Willingness to work flexible schedule, including evenings and weekend hours, preferred.
**Skills and Competencies**
* Excellent communication and interpersonal skills.
* Ability to work in a fast-paced retail environment.
* Strong problem-solving and conflict resolution skills.
* Ability to lift up to 25 pounds and stand for long periods.
* Basic math skills and accuracy with handling cash and operating a cash register.
* Ability to work independently and as part of a team.
**Career Growth Opportunities and Learning Benefits**
* careerzynith offers a comprehensive training program to help you develop your skills and knowledge.
* Opportunities for career advancement and professional growth.
* Competitive compensation and benefits package.
* Ongoing training and development programs to enhance skills and knowledge.
**Work Environment and Company Culture**
* careerzynith is committed to creating a positive and inclusive work environment that values diversity and promotes employee well-being.
* Our Sacramento, CA store is a dynamic and fast-paced environment that requires flexibility and adaptability.
* We're passionate about delivering exceptional customer service and creating a distinctive and delightful customer experience.
**Compensation, Perks, and Benefits**
* Competitive hourly rate ($16.5 - $18).
* Comprehensive benefits package, including medical, dental, and vision insurance.
* 401(k) retirement plan with company match.
* Paid time off and holidays.
* Opportunities for career advancement and professional growth.
**How to Apply**
If you're a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!
**Equal Opportunity Employer**
careerzynith is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.
Apply for this job