**Experienced Customer Service Associate – Delivering Exceptional Experiences at arenaflex**

Remote Full-time
At arenaflex, we're revolutionizing the convenience store experience by combining exceptional products, services, and community engagement. Our branded fueling stations and convenience stores are designed to exceed customer expectations, and we're looking for talented individuals to join our team as Customer Service Associates. If you're passionate about delivering exceptional customer experiences and working in a dynamic, fast-paced environment, we encourage you to apply for this exciting opportunity. **About arenaflex** arenaflex is a leading provider of convenience store services, with a commitment to excellence in customer service, product quality, and community engagement. Our goal is to create a welcoming and inclusive environment for our customers, employees, and the communities we serve. We're proud to offer a competitive salary and benefits package, as well as opportunities for career growth and development. **Job Summary** As a Customer Service Associate at arenaflex, you will be the first point of contact for our customers, providing exceptional service and support to ensure a positive experience. You will work closely with our management team to maintain a clean and welcoming store environment, manage inventory and sales, and provide excellent customer service. If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity. **Responsibilities** As a Customer Service Associate at arenaflex, your responsibilities will include: * Assisting management in maintaining the total interior and exterior appearance of the store, including cleaning and stocking shelves and cases * Adhering to all state and federal laws regarding alcohol and cigarette sales * Maintaining familiarity with pricing policies * Communicating with management regarding any discrepancies in sales, cash, inventory, or other areas * Accurately ringing in all sales through the point of sale system * Accurately accounting and controlling cash in the drawer to meet company guidelines * Helping to monitor competitors' retail gasoline prices and reporting changes to management * Protecting company assets at all times, including shoveling and spreading salt on sidewalks and pump islands, and clearing ice and snow from fuel dispensers * Maintaining coffee supplies, reach-in coolers, and overall cleaning of the store, including shelves, coffee stations, and cold drink dispensary * Checking refrigeration equipment for proper performance regarding temperature * Reporting all maintenance problems to management, including accidents, security issues, and other emergencies * Maintaining the highest level of confidentiality * Performing other duties as assigned * Working in other departments as necessary **Position Requirements** To be successful as a Customer Service Associate at arenaflex, you will need: * A high school diploma or equivalent (GED) * Great customer service skills **Typical Work Days and Hours** As a Customer Service Associate at arenaflex, you will be expected to be flexible with your schedule, working a typical 8-hour day or covering other shifts as needed. We offer a variety of shifts to accommodate different schedules and needs. **Benefits and Perks** As a valued member of the arenaflex team, you will enjoy a range of benefits and perks, including: * Competitive salary and wages * Health and team benefits * Training programs * A promote-from-within culture * Clean working conditions * A safe and supportive working environment **Why Join arenaflex?** At arenaflex, we're committed to creating a positive and inclusive work environment that supports the growth and development of our employees. We offer a range of benefits and perks, including competitive salary and wages, health and team benefits, training programs, and a promote-from-within culture. If you're passionate about delivering exceptional customer experiences and working in a dynamic, fast-paced environment, we encourage you to apply for this exciting opportunity. **How to Apply** If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about the application process and to submit your application. EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. About the Organization arenaflex operates branded fueling stations combined with exceptional convenience store products and made-to-order food and beverage options. We're moving to change our customers' perception of what to expect from a convenience store. Our locations are respectful of the communities we inhabit and seek to exceed customer expectations with friendly staff, clean facilities, delicious food, gourmet coffee, and local/craft product selections. We are committed to being a preferred employer. We offer competitive salary and wages, health and team benefits, training programs, a promote from within' culture, clean working conditions, and a safe, supportive working environment. Description Reports to: Assistant Store Manager or Store Manager JOB DESCRIPTION: The Customer Service Associate is the first point of contact for our customers. Striving to be the point of contact in a friendly respectable manner that will entice our customers to be with our organization for a long time and therefore, increase revenue for all our Markets. Responsibilities Assists Management in maintaining total interior and exterior appearance to standards, which includes cleaning and stocking of shelves and cases. Adheres to all State and Federal Laws regarding alcohol and cigarette sales Maintains familiar with pricing policies Communicate with Management with any and all discrepancies in sales, cash, inventory or in other areas. Accurately rings in all sales through point of sale. Accurately accounts and controls cash in drawer to be within Company guidelines Helps monitors competitors retail gasoline prices and reports changes to Management. If needed, will adjust retail gasoline prices with Management help. Protects Company assets at all times. If needed, will shovel and spread salt on sidewalks and on company property, which includes pump islands. Clears ice and snow off fuel dispensers and will accurately record such activity Responsible for maintenance of coffee supplies, reach in cooler and overall cleaning of store, which includes but is not limited to, cleaning of shelves, coffee stations and cold drink dispensary. May need to check refrigeration equipment for proper performance, regarding temperature Reports all maintenance problems to Management such as, but not limited too, accidents, security issues and other emergencies to Management Maintains highest level of confidentiality Other duties as assigned Work in other Departments as necessary Position Requirements High School Diploma or equivalent (GED) Great Customer Service Skills Typical Work days and hours People is this position are expected to be flexible with their schedules. Within typical store hours, this person could be working a typical 8 hour day or may be asked to cover other shifts as needed Shift Various Shifts Full-Time/Part-Time Full-Time and/or Part-Time Location arenaflex #1051 (Turner, ME) Number of Openings 2 Apply for this job
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