**Experienced Customer Service Associate – Delivering Exceptional Client Experiences at arenaflex**

At arenaflex, we're dedicated to revolutionizing the way people live, work, and interact with each other. As a leading retail pharmacy and healthcare company, we're committed to providing our customers with an unparalleled level of service, support, and care. We're seeking a highly skilled and passionate Customer Service Associate to join our team and help us deliver exceptional client experiences that exceed our customers' expectations. **Job Summary:** As a Customer Service Associate at arenaflex, you'll be the face of our brand, interacting with customers, resolving issues, and providing personalized support to ensure a positive experience. You'll work closely with our team to model and convey our customer service best practices, creating a welcoming and inclusive environment for all customers. If you're a people person with a passion for delivering exceptional service, we want to hear from you! **Key Responsibilities:** * Register sales on assigned sales register, providing customers with respectful, friendly, efficient, and productive checkout service. * Draw in customers and patients by greeting them and offering assistance with products and services. * Settle customer issues and answer questions to ensure a positive customer experience. * Model and offer customer service best practices with all colleagues to deliver an exceptional and memorable customer experience, including relational behaviors (e.g., welcoming, eye-to-eye contact, courtesy, etc.) and arenaflex service qualities (e.g., offering assistance proactively, recognizing needs, upgrading until satisfied, etc.). * Provide customers with respectful, friendly, quick, and efficient help. * Recommend products available for purchase to customers and suggest upsell and cross-sell opportunities. * Register customer purchases on assigned sales register, collect cash, and distribute change as required; process voids, returns, delays, discounts, and exchanges as necessary. * Maintain counters and retire areas clean and well-merchandised, take stock, and keep records. * Check in and cost stock as required or as directed by the store manager or shift leader. * Carry out Organization resource protection methods to identify and minimize loss. * Ensure compliance with state and local regulations regarding controlled items (e.g., tobacco and tobacco products). * Develop and maintain displays, including seasonal, promotional, and special displays, and stock displays. * Complete resets and updates as directed. * Assist with separation of food items (e.g., raw foods from pre-cooked) and product placement as determined by strategies/systems (e.g., raw and frozen meats on bottom shelves). * For consumable items, aid stock rotation, using the first-in, first-out technique and restock outs. * Possess working knowledge of store systems and store equipment. * Provide customer assistance in the photo area, including digital ID photo service, banner print, and creative machine, and interesting sell of special photo products. * Take on web pick-up responsibilities (screens orders in Picture Care, handles requests (picks items), and delivers orders to customers as they arrive at the store). * Assist with external and internal support by ensuring a perfect, pristine, deliberate store condition and appearance. * Comply with all organization policies and procedures; maintain respectful relationships with colleagues. * Complete unique tasks and other assignments as directed. **Preparation and Self-Awareness:** * Attend training and complete PPLs as mentioned by the store manager or assigned by corporate. * Fundamental Capabilities: + Should be conversant in reading, writing, and communicating in English (except in Puerto Rico). + Expectation to work an adaptable schedule, including nights and weekend hours. * Preferred Capabilities: + Lean towards a half-year of experience in a retail environment. + Like to have prior work experience with arenaflex. + Like to be conversant in reading, writing, and communicating in English (except in Puerto Rico). + Expectation to work an adaptable schedule, including nights and weekend hours. **Why Join arenaflex?** * Competitive salary and benefits package * Opportunities for career growth and professional development * Collaborative and supportive work environment * Recognition and rewards for outstanding performance * Comprehensive training and development programs * Flexible scheduling to accommodate your needs * Discounts on arenaflex products and services * Opportunities to make a difference in the lives of our customers and communities **How to Apply:** If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application through our website or by clicking the link below. Apply Now! We look forward to hearing from you and exploring how you can contribute to our mission of delivering exceptional client experiences at arenaflex. Apply for this job