**Experienced Customer Service and Sales Representative – Remote Insurance Agent Opportunity**

At arenaflex, we're dedicated to helping individuals and organizations drive growth by achieving their goals and focusing on what needs to be done. Our approach is built on understanding how you and your organization function before making any recommendations or developing action plans. This relationship-driven approach is key to our partnership's success. As a business management and planning process, we recognize that it's essential to plan ahead to reduce waste of scarce resources and provide a clear path to follow. This mindset has enabled us to build a diverse and community-minded organization that values career growth and learning opportunities. We're excited to invite you to join our arenaflex work-from-home customer service representative team if you reside in 41 out of 50 states. Unfortunately, we cannot accept applications from residents of AK, CA, CO, HI, IL, MA, MD, NY, or WA, or outside of the United States. **What You'll Enjoy as a BMOC Customer Experience Champion** * Work from home with the flexibility to create a comfortable and productive workspace * Knowledgeable, encouraging, supportive, and present leadership to guide you on your journey * A diverse and community-minded organization that values collaboration and teamwork * Career-growth and lots of learning opportunities for aspiring minds * FREE licensing course (and you'll be paid for your time to boot) that can be taken from any internet-accessible device * Flexible and growth-oriented study sessions to help you stay on track * All state licensing exam fees covered by arenaflex as your employer * Yearly renewal of license provided by arenaflex as your employer * Company-provided computer once you have secured your license * And yes, all the competitive performance bonus opportunities and benefits you'd expect **What You'll Be Doing** Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion, or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. As a Licensed Insurance Agent, on a typical day, you'll: * Assist individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal needs * Provide full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow-up * Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner * Identify additional needs customers may have and help them to upgrade products or services **Why You? What You Bring** * High-speed internet access (>15 mbps) * Aptitude, self-discipline, and tenacity to learn about what it takes to become a licensed insurance associate, including passing the state licensing exam (and yes, we will help those who take it seriously and accept our coaching are extremely likely to pass on the first try – a few have to take it again, and yes, we'll help you through that too!) * Ability to maintain and follow strict personal privacy for customer information * Strong customer service orientation * High school diploma or equivalent is the minimum, and with education, more is better * Handy with MS Windows and other computer applications **Physical and Mental Demands of the Role** The physical and mental demands of this role include those that must be met by an employee to successfully perform the essential functions of this job, as outlined above. Examples include: * Operating a computer, a phone, and other office machinery * Driving to households * Walking from car to household * Thinking, learning, and concentrating effectively and frequently communicating with other people, both within arenaflex and outside of arenaflex * Frequently moving about inside and travel between households * Ability to handle the stress associated with meeting frequent, multiple, and tight deadlines * Ability to work a varied schedule, including evening and weekend hours based on project needs * Consistent demonstration of mental stability and ability to have regular, reliable, and predictable attendance **Total Rewards Package** At arenaflex, we demonstrate our commitment to rewarding individual and team achievement through a total rewards package. This package includes (among other things): * A competitive base salary * A generous paid time off policy * Merit-based annual increases * Bonus opportunities * A robust recognition program * A competitive range of insurance plans (including health, dental, and life insurance) * Access to retirement savings programs such as a 401(k) plan and a health savings account * Financial assistance with infertility treatments * An employee assistance program * Numerous other offerings to support a healthy work-life balance **Reasonable Accommodations** Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job, per arenaflex procedure 4.2.1. **Join Our Team** If you're passionate about helping others and giving them peace of mind, we encourage you to apply to this exciting opportunity. As a member of our arenaflex team, you'll have the chance to make a real difference in people's lives while growing your career in a high-energy, family-friendly atmosphere. Apply now and take the first step towards a rewarding career as a Licensed Insurance Agent with arenaflex. Apply for this job