**Experienced Customer Service Advisor – Part Time – blithequark Store**

Are you a customer service superstar seeking a part-time opportunity to work around your schedule? Do you enjoy delivering exceptional levels of care to customers and promoting a brand's values? We have the perfect role for you at blithequark, a leading company in the industry, where you'll have the chance to grow your skills and career in a dynamic and supportive environment. **About blithequark** blithequark is a renowned company that has been a household name for years, providing top-notch products and services to customers worldwide. With a strong commitment to customer satisfaction and employee development, blithequark offers a unique work environment that fosters growth, innovation, and teamwork. As a part-time Customer Service Advisor at blithequark, you'll be part of a dedicated team that strives to deliver exceptional customer experiences and promote the company's brand values. **Job Summary** We're seeking an experienced Customer Service Advisor to join our team on a part-time basis (17.5 hours per week). As a Customer Service Advisor, you'll be the first point of contact for customers, providing accurate information, resolving queries, and promoting blithequark's products and services. You'll work in a fast-paced, busy environment, handling customer inquiries through various communication channels, including telephone, live chat, social media, and email. You'll also be responsible for capturing customer information through the blithequark SAP database and providing exceptional customer service while promoting the company's brand. **Key Responsibilities** * Handle customer inquiries through various communication channels, including telephone, live chat, social media, and email * Capture customer information through the blithequark SAP database * Provide accurate and timely responses to customer queries * Promote blithequark's products and services, including advising customers on product upgrades and replacements * Manage product replacements, refunds, and orders * Provide relief reception cover as and when required * Work in a fast-paced, busy environment, handling multiple customer inquiries simultaneously * Collaborate with the team to achieve customer satisfaction and sales targets **Essential Qualifications** * Prior experience within a customer service environment from an FMCG industry * Excellent written and verbal communication skills * Computer literate with proficiency in Microsoft Office and SAP (desirable) * Ability to work in a fast-paced, pressurized environment * Strong influencing skills with a flair for promoting products and services * Ability to work independently and as part of a team **Preferred Qualifications** * Knowledge of SAP (training will be provided) * Experience working in a part-time or flexible schedule * Familiarity with customer service software and systems * Strong problem-solving and analytical skills **Skills and Competencies** * Excellent communication and interpersonal skills * Ability to work in a fast-paced, dynamic environment * Strong problem-solving and analytical skills * Ability to work independently and as part of a team * Strong influencing skills with a flair for promoting products and services * Proficiency in Microsoft Office and SAP (desirable) * Ability to adapt to changing priorities and deadlines **Career Growth Opportunities and Learning Benefits** As a part-time Customer Service Advisor at blithequark, you'll have the opportunity to develop your skills and career in a dynamic and supportive environment. You'll receive comprehensive training on blithequark's products and services, as well as ongoing support and development opportunities. With a strong commitment to employee development, blithequark offers a range of training programs, including: * On-the-job training and coaching * Regular feedback and performance reviews * Opportunities for career advancement and professional growth * Access to industry-leading training programs and certifications **Work Environment and Company Culture** blithequark is a dynamic and supportive work environment that fosters growth, innovation, and teamwork. Our company culture is built on a strong commitment to customer satisfaction, employee development, and community involvement. As a part-time Customer Service Advisor, you'll be part of a dedicated team that strives to deliver exceptional customer experiences and promote the company's brand values. **Compensation, Perks, and Benefits** As a part-time Customer Service Advisor at blithequark, you'll receive a competitive salary and benefits package, including: * Competitive hourly rate * Comprehensive training and development opportunities * Ongoing support and feedback * Access to industry-leading training programs and certifications * Opportunities for career advancement and professional growth * Flexible scheduling and work-life balance * Discounts on blithequark products and services **How to Apply** If you're a customer service superstar seeking a part-time opportunity to work around your schedule, we encourage you to apply for this exciting role at blithequark. To apply, please visit our website and submit your application, including your resume and a cover letter outlining your experience and qualifications. We look forward to hearing from you! **Application Instructions** To apply for this role, please visit our website and submit your application, including your resume and a cover letter outlining your experience and qualifications. We look forward to hearing from you! Apply for this job