Experienced Customer Service Accounting Representative - Entry Level Position at careerzynith
At careerzynith, we're not just a leading insurance company; we're a community of innovators, thinkers, and problem-solvers who are passionate about making a difference in the lives of our customers and employees. With a rich history spanning over 150 years, we've built a reputation for trust, expertise, and specialization in the insurance industry. Our commitment to fostering an inclusive culture and valuing diversity has created a workplace where all employees feel included, empowered, and enabled to perform at their best.
As a Customer Service Accounting Representative at careerzynith, you'll be part of our dynamic Specialty Accounting team, working in a hybrid schedule out of our downtown Cincinnati office. This entry-level position offers a unique opportunity to learn and grow in a fast-paced environment, where your ideas will be heard and your contributions will be valued.
**Key Responsibilities:**
As a Customer Service Accounting Representative, you'll be responsible for a variety of routine and non-routine clerical/accounting functions, in accordance with procedures. Your primary function will be customer service, and you'll provide support in one or more areas, including:
* **Accounts Receivable:**
+ Process and verify cash receipts, cash application, claims, and/or overdue invoices
+ Download/retrieve payment information from bank records
+ Update and/or keep records, including customer account information (balances, delinquencies, etc.), incomplete files, ACH information, etc.
+ Send follow-up inquiries on delinquent accounts
* **Accounts Payable:**
+ Compile amounts owed, verify invoices, prepare vouchers, issue checks for payment, and record transactions
+ Maintain all payment records
* **Direct Bill:**
+ Provide billing information, account reconciliation, and billing problem resolution to internal and external customers involving multiple lines of insurance
+ May require extensive inbound phone support
+ Develop and use working knowledge of multiple billing and/or policy applications and processing procedures to effectively service customer inquiries
+ Follow-up on delinquent accounts
+ Reconcile payments/receipts with account information
+ Gather data to compile reports and/or create ad hoc reports as needed
**Essential Qualifications:**
* **Education:** High School Diploma or equivalent
* **Experience:** Generally, 0 to 2 years of related experience
* **Business Unit:** Property & Casualty Finance
**Preferred Qualifications:**
* Previous experience in customer service, accounting, or a related field
* Strong communication and problem-solving skills
* Ability to work in a fast-paced environment and prioritize multiple tasks
* Proficiency in Microsoft Office and/or other accounting software
**Skills and Competencies:**
* Strong attention to detail and organizational skills
* Ability to work independently and as part of a team
* Excellent communication and interpersonal skills
* Strong problem-solving and analytical skills
* Ability to adapt to changing priorities and deadlines
* Proficiency in Microsoft Office and/or other accounting software
**Career Growth Opportunities and Learning Benefits:**
At careerzynith, we're committed to helping you grow and develop your career. As a Customer Service Accounting Representative, you'll have opportunities to:
* Develop your skills and knowledge in accounting, customer service, and problem-solving
* Work with a diverse team of professionals who are passionate about making a difference
* Participate in training and development programs to enhance your skills and career prospects
* Take on new challenges and responsibilities as you grow and develop in your role
**Work Environment and Company Culture:**
Our downtown Cincinnati office is a vibrant and dynamic work environment that offers:
* A hybrid schedule with a mix of remote and in-office work
* A collaborative and inclusive culture that values diversity and promotes employee well-being
* Opportunities to work with a diverse team of professionals who are passionate about making a difference
* Access to training and development programs to enhance your skills and career prospects
* A competitive compensation and benefits package, including medical, dental, and vision plans, PTO, paid holidays, commuter benefits, and more
**Compensation, Perks, and Benefits:**
As a Customer Service Accounting Representative at careerzynith, you'll receive a competitive compensation package, including:
* Compensation varies by role, position level, and location
* Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs
* A competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match
**Conclusion:**
If you're a motivated and detail-oriented individual who is passionate about customer service and accounting, we encourage you to apply for the Customer Service Accounting Representative position at careerzynith. As a member of our dynamic Specialty Accounting team, you'll have opportunities to learn and grow in a fast-paced environment, where your ideas will be heard and your contributions will be valued. Apply today and join our community of innovators, thinkers, and problem-solvers who are making a difference in the lives of our customers and employees.
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Apply for this job
As a Customer Service Accounting Representative at careerzynith, you'll be part of our dynamic Specialty Accounting team, working in a hybrid schedule out of our downtown Cincinnati office. This entry-level position offers a unique opportunity to learn and grow in a fast-paced environment, where your ideas will be heard and your contributions will be valued.
**Key Responsibilities:**
As a Customer Service Accounting Representative, you'll be responsible for a variety of routine and non-routine clerical/accounting functions, in accordance with procedures. Your primary function will be customer service, and you'll provide support in one or more areas, including:
* **Accounts Receivable:**
+ Process and verify cash receipts, cash application, claims, and/or overdue invoices
+ Download/retrieve payment information from bank records
+ Update and/or keep records, including customer account information (balances, delinquencies, etc.), incomplete files, ACH information, etc.
+ Send follow-up inquiries on delinquent accounts
* **Accounts Payable:**
+ Compile amounts owed, verify invoices, prepare vouchers, issue checks for payment, and record transactions
+ Maintain all payment records
* **Direct Bill:**
+ Provide billing information, account reconciliation, and billing problem resolution to internal and external customers involving multiple lines of insurance
+ May require extensive inbound phone support
+ Develop and use working knowledge of multiple billing and/or policy applications and processing procedures to effectively service customer inquiries
+ Follow-up on delinquent accounts
+ Reconcile payments/receipts with account information
+ Gather data to compile reports and/or create ad hoc reports as needed
**Essential Qualifications:**
* **Education:** High School Diploma or equivalent
* **Experience:** Generally, 0 to 2 years of related experience
* **Business Unit:** Property & Casualty Finance
**Preferred Qualifications:**
* Previous experience in customer service, accounting, or a related field
* Strong communication and problem-solving skills
* Ability to work in a fast-paced environment and prioritize multiple tasks
* Proficiency in Microsoft Office and/or other accounting software
**Skills and Competencies:**
* Strong attention to detail and organizational skills
* Ability to work independently and as part of a team
* Excellent communication and interpersonal skills
* Strong problem-solving and analytical skills
* Ability to adapt to changing priorities and deadlines
* Proficiency in Microsoft Office and/or other accounting software
**Career Growth Opportunities and Learning Benefits:**
At careerzynith, we're committed to helping you grow and develop your career. As a Customer Service Accounting Representative, you'll have opportunities to:
* Develop your skills and knowledge in accounting, customer service, and problem-solving
* Work with a diverse team of professionals who are passionate about making a difference
* Participate in training and development programs to enhance your skills and career prospects
* Take on new challenges and responsibilities as you grow and develop in your role
**Work Environment and Company Culture:**
Our downtown Cincinnati office is a vibrant and dynamic work environment that offers:
* A hybrid schedule with a mix of remote and in-office work
* A collaborative and inclusive culture that values diversity and promotes employee well-being
* Opportunities to work with a diverse team of professionals who are passionate about making a difference
* Access to training and development programs to enhance your skills and career prospects
* A competitive compensation and benefits package, including medical, dental, and vision plans, PTO, paid holidays, commuter benefits, and more
**Compensation, Perks, and Benefits:**
As a Customer Service Accounting Representative at careerzynith, you'll receive a competitive compensation package, including:
* Compensation varies by role, position level, and location
* Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs
* A competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match
**Conclusion:**
If you're a motivated and detail-oriented individual who is passionate about customer service and accounting, we encourage you to apply for the Customer Service Accounting Representative position at careerzynith. As a member of our dynamic Specialty Accounting team, you'll have opportunities to learn and grow in a fast-paced environment, where your ideas will be heard and your contributions will be valued. Apply today and join our community of innovators, thinkers, and problem-solvers who are making a difference in the lives of our customers and employees.
Apply Job!
Apply for this job