**Experienced Customer & Membership Data Management Services Representative – Part-time**

Are you a highly motivated and detail-oriented individual with excellent customer service skills and experience in data management? Do you have a passion for working with children and families? If so, we invite you to join our dynamic team at blithequark as a Customer & Membership Data Management Services Representative. This part-time role offers a unique opportunity to make a positive impact in our community while developing your skills and expertise in customer service, data management, and youth engagement. **About blithequark** blithequark is a leading organization dedicated to providing high-quality programs and services to children and families in our community. Our mission is to empower young people to reach their full potential by providing a safe, supportive, and inclusive environment that fosters learning, growth, and development. As a valued member of our team, you will have the opportunity to contribute to this mission while developing your skills and expertise in a dynamic and supportive work environment. **Job Summary** We are seeking two experienced Customer & Membership Data Management Services Representatives to join our team on a part-time basis. As a Customer & Membership Data Management Services Representative, you will be responsible for providing exceptional customer service, managing membership data, and supporting the intake process for new members. This role requires a high level of technical proficiency, excellent communication skills, and a passion for working with children and families. **Key Responsibilities** * Provide exceptional customer service to members, parents, and visitors, responding to inquiries and resolving issues in a timely and professional manner * Manage membership data, including registration applications, payments, and file management through Vision Member Tracking * Monitor and manage the flow of pedestrian traffic entering and leaving the building, ensuring safety and security at all times * Develop and implement a positive and inclusive membership application and fee intake process that informs and welcomes parents * Create and provide communication materials to parents, school, or community members/organizations * Type correspondence and spreadsheets, maintain accurate computer records, and generate reports as required * Perform other related duties as assigned by management **Requirements** * 21 years or older * College or degree (Associates/BA) preferred * Experience working with children, Boys & Girls Club experience a plus * Education background in computer and internet systems, data entry, or other related field * Strong technical skills, including proficiency in MS Word, Excel, and Publisher; online registration portal process * Strong communication skills, both verbal and written * Demonstrates the ability to manage multiple tasks simultaneously * Ability to work with young people and parents, instructing and guiding them as needed * Must be able to take initiative, be creative, resourceful, and motivated **Additional Requirements** * Ability to perform gross and fine motor activities required for typing, writing, simple manipulations, and use of computer screen * Visual acuity for accurate reading, typing, filing, and use of computer screen * Ability to work at a rapid pace and where frequent interruptions and changes in plans or deadlines may occur * Hearing is needed for purposes of business-related phone communications, public broadcasts, and answering incoming calls * Ability to lift and carry 15 to 50 lbs office supplies, audio equipment, and other items needed for the preparation and takedown of special events * Ability to bend, twist, reach, stoop, squat for filing and retrieval of stored files and supplies **Preferred Qualifications** * Bilingual Spanish a must * Experience working with web-based database management systems * Familiarity with Vision Member Tracking software **Work Environment and Culture** * blithequark is committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion * Our team is passionate about making a difference in our community and is dedicated to providing exceptional service to our members and stakeholders * We offer a dynamic and supportive work environment that fosters growth, learning, and development **Compensation and Benefits** * Part-time position with 25-35 hours per week * Hourly rate: $20.00 per hour * Benefits include 401(k) and paid time off * Opportunities for career growth and professional development **How to Apply** If you are a motivated and detail-oriented individual with a passion for working with children and families, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **Application Questions** * Are you available Monday – Friday, 8:30am – 5:00pm (June – August)? * Are you available Monday – Friday, 11:30am – 6:30pm (September – June)? **Education and Experience** * High school or equivalent (Required) * Data Entry: 2 years (Required) * Customer service: 1 year (Required) * Childcare/Family Engagement: 1 year (Required) * Web-based Database management: 2 years (Required) **Language** * English (Required) * Spanish (Required) **Ability to Commute** * Glen Cove, NY 11542 (Required) **Work Location** * In-person work location We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. Apply for this job