Experienced Customer Experience Banker – Toledo, OH (30-35 hrs/week)
Welcome to careerzynith, where we're redefining the banking experience by putting people at the forefront of everything we do. As a Customer Experience Banker at careerzynith, you'll be an integral part of our team, helping our customers achieve their financial goals and grow their relationships with us. If you're passionate about delivering exceptional customer service, building strong relationships, and staying ahead of the curve in the ever-changing banking landscape, we want to hear from you.
**About careerzynith**
At careerzynith, we're committed to creating a workplace culture that's inclusive, supportive, and empowering. Our team members are the driving force behind our success, and we're always looking for talented individuals who share our values of a Can-Do Attitude, Service Heart, and Forward Thinking. We believe that by working together, we can make a real difference in the lives of our customers and our communities.
**Job Summary**
As a Customer Experience Banker at careerzynith, you'll be responsible for providing exceptional customer service, building strong relationships with our customers, and helping them achieve their financial goals. You'll be the face of careerzynith, working closely with our customers to understand their needs and providing personalized solutions to meet those needs. You'll also be responsible for processing customer transactions accurately and efficiently, balancing daily, and adhering to all operational, security, risk, and regulatory policies and procedures.
**Key Responsibilities**
* Provide exceptional customer service, effectively resolving customer issues and building strong relationships with our customers
* Be proficient in understanding and educating customers on consumer deposit products, including mobile services and online banking services
* Proactively identify opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners
* Educate and refer customers to other areas of the bank to deepen relationships and build a strong partnership
* Adhere to all operational, security, risk, and regulatory policies and procedures
* Demonstrate acumen in sales, customer service, relationship management, banking, communication, and presentation
* Perform other duties as assigned
**Essential Qualifications**
* High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree
* 1 year or more in customer service in banking, financial services, or goal-driven retail sales
* Cash handling skills
* Comfort with technology, including mobile services and online banking services
**Preferred Qualifications**
* 1 year or more in customer service in banking, financial services, or goal-driven retail sales
* Experience with sales, customer service, relationship management, banking, communication, and presentation
* Proficiency in multiple languages
**Skills and Competencies**
* Excellent communication and interpersonal skills
* Strong problem-solving and analytical skills
* Ability to work in a fast-paced environment and adapt to changing priorities
* Strong attention to detail and accuracy
* Ability to work independently and as part of a team
* Strong sales and customer service skills
* Ability to build strong relationships with customers and colleagues
* Strong knowledge of banking products and services
* Ability to stay up-to-date with industry trends and developments
**Career Growth Opportunities and Learning Benefits**
At careerzynith, we're committed to helping our employees grow and develop their careers. We offer a range of training and development programs, including:
* On-the-job training and mentorship
* Formal training programs and certifications
* Leadership development programs
* Cross-functional training and development opportunities
* Access to industry-leading technology and tools
**Work Environment and Company Culture**
At careerzynith, we're committed to creating a workplace culture that's inclusive, supportive, and empowering. Our team members are the driving force behind our success, and we're always looking for talented individuals who share our values of a Can-Do Attitude, Service Heart, and Forward Thinking. We believe that by working together, we can make a real difference in the lives of our customers and our communities.
**Compensation, Perks, and Benefits**
At careerzynith, we offer a competitive compensation package, including:
* Competitive salary and bonus structure
* Comprehensive benefits package, including medical, dental, and vision insurance
* 401(k) matching program
* Paid time off and holidays
* Access to industry-leading technology and tools
* Opportunities for career growth and development
**How to Apply**
If you're passionate about delivering exceptional customer service, building strong relationships, and staying ahead of the curve in the ever-changing banking landscape, we want to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!
**Equal Employment Opportunity**
careerzynith is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity, and expression, genetic information, or any other basis protected by local, state, or federal law.
**Tobacco-Free Hiring Practice**
careerzynith does not accept solicitation from Third Party Recruiters for any position.
**Agency Statement**
careerzynith does not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Apply for this job
**About careerzynith**
At careerzynith, we're committed to creating a workplace culture that's inclusive, supportive, and empowering. Our team members are the driving force behind our success, and we're always looking for talented individuals who share our values of a Can-Do Attitude, Service Heart, and Forward Thinking. We believe that by working together, we can make a real difference in the lives of our customers and our communities.
**Job Summary**
As a Customer Experience Banker at careerzynith, you'll be responsible for providing exceptional customer service, building strong relationships with our customers, and helping them achieve their financial goals. You'll be the face of careerzynith, working closely with our customers to understand their needs and providing personalized solutions to meet those needs. You'll also be responsible for processing customer transactions accurately and efficiently, balancing daily, and adhering to all operational, security, risk, and regulatory policies and procedures.
**Key Responsibilities**
* Provide exceptional customer service, effectively resolving customer issues and building strong relationships with our customers
* Be proficient in understanding and educating customers on consumer deposit products, including mobile services and online banking services
* Proactively identify opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners
* Educate and refer customers to other areas of the bank to deepen relationships and build a strong partnership
* Adhere to all operational, security, risk, and regulatory policies and procedures
* Demonstrate acumen in sales, customer service, relationship management, banking, communication, and presentation
* Perform other duties as assigned
**Essential Qualifications**
* High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree
* 1 year or more in customer service in banking, financial services, or goal-driven retail sales
* Cash handling skills
* Comfort with technology, including mobile services and online banking services
**Preferred Qualifications**
* 1 year or more in customer service in banking, financial services, or goal-driven retail sales
* Experience with sales, customer service, relationship management, banking, communication, and presentation
* Proficiency in multiple languages
**Skills and Competencies**
* Excellent communication and interpersonal skills
* Strong problem-solving and analytical skills
* Ability to work in a fast-paced environment and adapt to changing priorities
* Strong attention to detail and accuracy
* Ability to work independently and as part of a team
* Strong sales and customer service skills
* Ability to build strong relationships with customers and colleagues
* Strong knowledge of banking products and services
* Ability to stay up-to-date with industry trends and developments
**Career Growth Opportunities and Learning Benefits**
At careerzynith, we're committed to helping our employees grow and develop their careers. We offer a range of training and development programs, including:
* On-the-job training and mentorship
* Formal training programs and certifications
* Leadership development programs
* Cross-functional training and development opportunities
* Access to industry-leading technology and tools
**Work Environment and Company Culture**
At careerzynith, we're committed to creating a workplace culture that's inclusive, supportive, and empowering. Our team members are the driving force behind our success, and we're always looking for talented individuals who share our values of a Can-Do Attitude, Service Heart, and Forward Thinking. We believe that by working together, we can make a real difference in the lives of our customers and our communities.
**Compensation, Perks, and Benefits**
At careerzynith, we offer a competitive compensation package, including:
* Competitive salary and bonus structure
* Comprehensive benefits package, including medical, dental, and vision insurance
* 401(k) matching program
* Paid time off and holidays
* Access to industry-leading technology and tools
* Opportunities for career growth and development
**How to Apply**
If you're passionate about delivering exceptional customer service, building strong relationships, and staying ahead of the curve in the ever-changing banking landscape, we want to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!
**Equal Employment Opportunity**
careerzynith is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity, and expression, genetic information, or any other basis protected by local, state, or federal law.
**Tobacco-Free Hiring Practice**
careerzynith does not accept solicitation from Third Party Recruiters for any position.
**Agency Statement**
careerzynith does not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Apply for this job