Experienced Customer Experience Administrative Specialist – Remote Opportunity at careerzynith
At careerzynith, we're dedicated to advancing health worldwide through research, education, and patient care. As a leading health sciences university, we're committed to fostering a diverse and inclusive community that embodies our PRIDE values: Professionalism, Respect, Integrity, Diversity, and Excellence. We're now seeking an experienced Customer Experience Administrative Specialist to join our team and contribute to our mission.
**About careerzynith**
careerzynith is a renowned institution that has been at the forefront of health sciences for decades. Our commitment to innovation, excellence, and patient care has earned us a reputation as a leader in the field. We're proud of our diverse and inclusive community, which is comprised of talented individuals from various backgrounds and disciplines. Our PRIDE values serve as the foundation for our culture, guiding us in our interactions with each other, our patients, and our partners.
**Job Summary**
As a Customer Experience Administrative Specialist at careerzynith, you'll play a vital role in providing exceptional support to students, departments, partners, and third-party agencies. This remote position offers a fantastic opportunity to contribute to a critical function within our organization, while enjoying a competitive salary and the potential for growth.
**Key Responsibilities**
As a Customer Experience Administrative Specialist, you'll be responsible for:
* Managing accounts receivable processes, including billing, collections, and payment processing
* Serving as a point of contact for students, departments, partners, and third-party agencies
* Analyzing and resolving operational issues of moderate complexity
* Ensuring compliance with relevant regulations and university policies
* Maintaining accurate records and documentation
* Participating in the development, implementation, and training of new systems and processes
* Providing customer support and assistance
**Qualifications**
To be successful in this role, you'll need:
* A Bachelor's degree in a related field or equivalent experience/training
* 3 or more years of experience in managing financial compliance, accounts receivable, billing, and collections within a higher education or similar institution
* Knowledge of core finance functions, including analysis, project management, and regulatory compliance
* Familiarity with modified payments, bankruptcies, court-appointed payments, tax offsets, loan exit interviews, Perkins Loans, Primary Care Loans (PCL), and Nursing Faculty Loans (NFLP)
* Strong communication and interpersonal skills
* Excellent organizational skills and ability to multi-task
* Proficiency in common organizational computer applications
* Ability to exercise discretion and maintain confidentiality
* Demonstrated ability in problem-solving, oral and written communication, interpersonal skills, and continuous learning
* Ability to apply professional judgment to complete tasks of moderate scope and complexity
**Work Schedule**
This is a remote-based position requiring on-site meetings four times per year at our Mission Center office in San Francisco (employee expense).
**Compensation**
The salary range for this position is subject to approval based on UC policy. For details, please refer to the TCS Non-Academic Titles Search: [TCS Non-Academic Titles Search](https://ucop.edu/tcs/non-academic-titles-search). Compensation ranges are typically 80% - 120% of the mid-point, considering experience and current salary levels.
**Why Join careerzynith?**
At careerzynith, we offer a dynamic and supportive work environment that fosters growth and development. Our team is passionate about advancing health worldwide, and we're committed to creating a culture that embodies our PRIDE values. As a Customer Experience Administrative Specialist, you'll have the opportunity to:
* Contribute to a critical function within our organization
* Enjoy a competitive salary and the potential for growth
* Work in a remote-based position with on-site meetings four times per year
* Collaborate with a diverse and inclusive team
* Develop your skills and expertise in customer experience, financial compliance, and regulatory affairs
* Participate in professional development opportunities and training programs
**How to Apply**
If you're a motivated and enthusiastic individual who is passionate about customer experience and financial compliance, we encourage you to apply for this exciting opportunity. Please submit your application through our online portal: [Apply To This Job](https://frontliner.clarios.com/job/admin-ofcr-2-cx-jxy3b.html) or [Apply for this job](https://wp.bolthires.com/job/admin-ofcr-2-cx/).
We're looking forward to hearing from you!
Apply for this job
**About careerzynith**
careerzynith is a renowned institution that has been at the forefront of health sciences for decades. Our commitment to innovation, excellence, and patient care has earned us a reputation as a leader in the field. We're proud of our diverse and inclusive community, which is comprised of talented individuals from various backgrounds and disciplines. Our PRIDE values serve as the foundation for our culture, guiding us in our interactions with each other, our patients, and our partners.
**Job Summary**
As a Customer Experience Administrative Specialist at careerzynith, you'll play a vital role in providing exceptional support to students, departments, partners, and third-party agencies. This remote position offers a fantastic opportunity to contribute to a critical function within our organization, while enjoying a competitive salary and the potential for growth.
**Key Responsibilities**
As a Customer Experience Administrative Specialist, you'll be responsible for:
* Managing accounts receivable processes, including billing, collections, and payment processing
* Serving as a point of contact for students, departments, partners, and third-party agencies
* Analyzing and resolving operational issues of moderate complexity
* Ensuring compliance with relevant regulations and university policies
* Maintaining accurate records and documentation
* Participating in the development, implementation, and training of new systems and processes
* Providing customer support and assistance
**Qualifications**
To be successful in this role, you'll need:
* A Bachelor's degree in a related field or equivalent experience/training
* 3 or more years of experience in managing financial compliance, accounts receivable, billing, and collections within a higher education or similar institution
* Knowledge of core finance functions, including analysis, project management, and regulatory compliance
* Familiarity with modified payments, bankruptcies, court-appointed payments, tax offsets, loan exit interviews, Perkins Loans, Primary Care Loans (PCL), and Nursing Faculty Loans (NFLP)
* Strong communication and interpersonal skills
* Excellent organizational skills and ability to multi-task
* Proficiency in common organizational computer applications
* Ability to exercise discretion and maintain confidentiality
* Demonstrated ability in problem-solving, oral and written communication, interpersonal skills, and continuous learning
* Ability to apply professional judgment to complete tasks of moderate scope and complexity
**Work Schedule**
This is a remote-based position requiring on-site meetings four times per year at our Mission Center office in San Francisco (employee expense).
**Compensation**
The salary range for this position is subject to approval based on UC policy. For details, please refer to the TCS Non-Academic Titles Search: [TCS Non-Academic Titles Search](https://ucop.edu/tcs/non-academic-titles-search). Compensation ranges are typically 80% - 120% of the mid-point, considering experience and current salary levels.
**Why Join careerzynith?**
At careerzynith, we offer a dynamic and supportive work environment that fosters growth and development. Our team is passionate about advancing health worldwide, and we're committed to creating a culture that embodies our PRIDE values. As a Customer Experience Administrative Specialist, you'll have the opportunity to:
* Contribute to a critical function within our organization
* Enjoy a competitive salary and the potential for growth
* Work in a remote-based position with on-site meetings four times per year
* Collaborate with a diverse and inclusive team
* Develop your skills and expertise in customer experience, financial compliance, and regulatory affairs
* Participate in professional development opportunities and training programs
**How to Apply**
If you're a motivated and enthusiastic individual who is passionate about customer experience and financial compliance, we encourage you to apply for this exciting opportunity. Please submit your application through our online portal: [Apply To This Job](https://frontliner.clarios.com/job/admin-ofcr-2-cx-jxy3b.html) or [Apply for this job](https://wp.bolthires.com/job/admin-ofcr-2-cx/).
We're looking forward to hearing from you!
Apply for this job