Experienced Customer Care Representative – Conklin, NY at careerzynith
Join careerzynith, a leading company in the industry, as an Experienced Customer Care Representative in Conklin, NY. This is an exciting opportunity to kick-start your career path within careerzynith, with a chance to grow and develop in a dynamic and supportive environment.
**About careerzynith**
careerzynith is a renowned organization that has been at the forefront of innovation and customer satisfaction for years. Our mission is to provide exceptional service to our customers, and we're committed to creating a work environment that fosters growth, learning, and engagement. We believe in empowering our team members to take ownership of their roles and contribute to the company's success.
**Job Summary**
As an Experienced Customer Care Representative, you will be responsible for providing top-notch customer service to our valued clients. You will be the first point of contact for resolving customer issues, processing customer orders, tracking product availability, and handling customer inquiries in a timely and professional manner. If you're a people person with excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer experiences, we want to hear from you!
**Key Responsibilities**
* Process customer orders accurately and in a timely manner
* Verify inbound receipts for accuracy
* Develop and maintain customer relationships in a professional manner
* Generate customer reports per customer request (i.e., weekly, monthly late/bill reports)
* Coordinate availability of product and schedule for daily shifts with warehouse team
* Coordinate with Operations on special client requests; expediting when necessary
* Serve as first point of contact to resolve customer issues
* Maintain and file documentation in an organized and comprehensive way
**Additional Responsibilities**
* Partner with Inventory and Operations to research inventory discrepancies and misplacements
**Minimum Requirements (Knowledge, Skills, Abilities)**
* High School diploma or GED may be required depending on facility
* Excellent verbal and written communication skills; English may be required
* Excellent organizational skills, including ability to multi-task and prioritize workload
* Proficient computer skills, including Microsoft Office Suite
* May be required to lift a minimum of 20 lbs./9 kgs.; weight may be more dependent upon facility
**Pay Range**
$15.50 - $26.06 per hour
**Why careerzynith?**
This is an excellent position to begin your career path within careerzynith! Success in this role enables greater responsibilities and promotions. A career at careerzynith starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn on our journey to be the very best employer in our industry. We'll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at careerzynith is energizing and enjoyable. We value respect and care about our team members.
**Benefits**
careerzynith provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.
**Expected Salary**
$16 - 19 per hour
**Location**
Conklin, NY
**How to Apply**
If you're ready to take your customer service skills to the next level and join a dynamic team at careerzynith, click the link below to apply now!
Apply for the job now!
Apply for this job
**Note:** careerzynith is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. careerzynith will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability, or any other protected status under federal, state, and local law.
Apply for this job
**About careerzynith**
careerzynith is a renowned organization that has been at the forefront of innovation and customer satisfaction for years. Our mission is to provide exceptional service to our customers, and we're committed to creating a work environment that fosters growth, learning, and engagement. We believe in empowering our team members to take ownership of their roles and contribute to the company's success.
**Job Summary**
As an Experienced Customer Care Representative, you will be responsible for providing top-notch customer service to our valued clients. You will be the first point of contact for resolving customer issues, processing customer orders, tracking product availability, and handling customer inquiries in a timely and professional manner. If you're a people person with excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer experiences, we want to hear from you!
**Key Responsibilities**
* Process customer orders accurately and in a timely manner
* Verify inbound receipts for accuracy
* Develop and maintain customer relationships in a professional manner
* Generate customer reports per customer request (i.e., weekly, monthly late/bill reports)
* Coordinate availability of product and schedule for daily shifts with warehouse team
* Coordinate with Operations on special client requests; expediting when necessary
* Serve as first point of contact to resolve customer issues
* Maintain and file documentation in an organized and comprehensive way
**Additional Responsibilities**
* Partner with Inventory and Operations to research inventory discrepancies and misplacements
**Minimum Requirements (Knowledge, Skills, Abilities)**
* High School diploma or GED may be required depending on facility
* Excellent verbal and written communication skills; English may be required
* Excellent organizational skills, including ability to multi-task and prioritize workload
* Proficient computer skills, including Microsoft Office Suite
* May be required to lift a minimum of 20 lbs./9 kgs.; weight may be more dependent upon facility
**Pay Range**
$15.50 - $26.06 per hour
**Why careerzynith?**
This is an excellent position to begin your career path within careerzynith! Success in this role enables greater responsibilities and promotions. A career at careerzynith starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn on our journey to be the very best employer in our industry. We'll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at careerzynith is energizing and enjoyable. We value respect and care about our team members.
**Benefits**
careerzynith provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.
**Expected Salary**
$16 - 19 per hour
**Location**
Conklin, NY
**How to Apply**
If you're ready to take your customer service skills to the next level and join a dynamic team at careerzynith, click the link below to apply now!
Apply for the job now!
Apply for this job
**Note:** careerzynith is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. careerzynith will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability, or any other protected status under federal, state, and local law.
Apply for this job