**Experienced Customer Administrative Specialist – Government Sales and Account Management (Remote - Midwest)**

At arenaflex, we are a leading provider of innovative solutions and services to the government sector. Our team is dedicated to delivering exceptional customer experiences and driving business growth through strategic partnerships. We are now seeking an experienced Customer Administrative Specialist to join our Civilian Markets team, serving state and local government clients. **About arenaflex** arenaflex is a dynamic and forward-thinking organization that values innovation, collaboration, and customer satisfaction. Our team is passionate about making a positive impact in the lives of our customers and the communities we serve. With a strong commitment to excellence and a culture of continuous learning, we are dedicated to empowering our employees to reach their full potential. **Job Summary** As a Customer Administrative Specialist, you will play a critical role in supporting our sales efforts, pursuing sales leads, and maintaining accurate customer records. This is an exciting opportunity to join a talented team of professionals who are passionate about delivering exceptional customer experiences and driving business growth. **Key Responsibilities** * Make outbound sales contact with state and local government clients to pursue sales leads and build relationships * Develop and maintain accurate customer records, including sales history, contact information, and account activity * Utilize Salesforce and other internal operational systems to track sales activity, manage customer interactions, and analyze sales data * Present information in a clear and concise manner, making technical information accessible to clients and stakeholders * Persuade others/clients in standard situations, using effective communication and interpersonal skills to build trust and rapport * Collaborate with cross-functional teams to identify sales opportunities, develop sales strategies, and implement sales plans * Stay up-to-date on industry trends, market developments, and competitor activity to inform sales efforts and drive business growth **Requirements** * Basic functional knowledge and skills in selling and account management, with a proven track record of success in a sales or customer-facing role * Ability to develop an understanding of key business drivers and apply this knowledge to work, including market trends, customer needs, and competitor activity * Proficiency in the use of Salesforce and other internal operational systems, with experience in data analysis and reporting * Ability to present information in an appropriate style and make technical information clear, with excellent communication and interpersonal skills * Ability to persuade others/clients in standard situations, using effective communication and interpersonal skills to build trust and rapport * Strong organizational and time management skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines **Essential Qualifications** * Bachelor's degree in Business Administration, Marketing, or a related field * 2+ years of experience in sales, account management, or a related field * Proven track record of success in a sales or customer-facing role, with a strong understanding of sales principles and practices * Experience working with Salesforce and other internal operational systems, with a strong understanding of data analysis and reporting * Excellent communication and interpersonal skills, with the ability to present information in a clear and concise manner **Preferred Qualifications** * Master's degree in Business Administration, Marketing, or a related field * 5+ years of experience in sales, account management, or a related field * Experience working in the government sector, with a strong understanding of government procurement processes and regulations * Certification in sales, marketing, or a related field (e.g. Certified Sales Professional, Certified Marketing Professional) * Experience working with data analysis and reporting tools, such as Excel, Tableau, or Power BI **Skills and Competencies** * Strong sales and account management skills, with the ability to develop and maintain relationships with clients and stakeholders * Excellent communication and interpersonal skills, with the ability to present information in a clear and concise manner * Strong organizational and time management skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines * Ability to work in a fast-paced environment, with a strong attention to detail and a commitment to quality * Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions * Ability to work collaboratively with cross-functional teams, with a strong commitment to teamwork and collaboration **Career Growth Opportunities and Learning Benefits** At arenaflex, we are committed to empowering our employees to reach their full potential. We offer a range of career growth opportunities, including: * Professional development programs, including training, mentorship, and coaching * Opportunities for advancement, including promotions and career progression * A culture of continuous learning, with a strong emphasis on innovation and experimentation * A collaborative and supportive work environment, with a strong commitment to teamwork and collaboration **Work Environment and Company Culture** arenaflex is a dynamic and forward-thinking organization that values innovation, collaboration, and customer satisfaction. Our team is passionate about making a positive impact in the lives of our customers and the communities we serve. We offer a range of benefits and perks, including: * A flexible and remote work environment, with the ability to work from home or in our office * A competitive salary and benefits package, including health insurance, retirement savings, and paid time off * A range of professional development opportunities, including training, mentorship, and coaching * A collaborative and supportive work environment, with a strong commitment to teamwork and collaboration * A culture of continuous learning, with a strong emphasis on innovation and experimentation **Compensation, Perks, and Benefits** arenaflex offers a competitive salary and benefits package, including: * A base salary of $60,000 - $80,000 per year, depending on experience and qualifications * A range of benefits, including health insurance, retirement savings, and paid time off * A flexible and remote work environment, with the ability to work from home or in our office * A range of professional development opportunities, including training, mentorship, and coaching * A collaborative and supportive work environment, with a strong commitment to teamwork and collaboration **How to Apply** If you are a motivated and results-driven individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you! **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives. Apply for this job