**Experienced Co-op, Airport Customer Service - Cargo Safety, Security, and Compliance (Spring 2026)**

At arenaflex, we're passionate about delivering exceptional customer experiences and ensuring the safe and efficient transport of a wide range of freight. Our Cargo division is a critical component of this effort, providing rate information, selling cargo space, tracking & tracing freight, and resolving customer problems. As a member of our Cargo Operations team, you'll have the opportunity to work with various departments, including Field Operations, Field Support, Customer Experience, Performance, Global Transportation, Logistics, Digital Transformation & Technology, and Safety, Security, & Compliance. We're seeking a highly motivated and detail-oriented co-op to join our Cargo Safety, Security, & Compliance team in Atlanta, GA. As a co-op, you'll be part of a dynamic and rewarding environment, supporting our efforts to ensure the safety, security, and compliance of our customers and employees worldwide. **Overview & Key Responsibilities** As a co-op in our Cargo Safety, Security, & Compliance team, you'll be responsible for supporting various initiatives and projects that impact cross-functional departments. Your primary function will be to support the development of enhancements and improvements in our safety, security, and compliance efforts. This will include: * Proposing ideas for continuous improvement in processing and tracking effectiveness * Implementing project management skills and practices * Recording results in a database and developing metrics to analyze performance * Measuring and analyzing current performance * Working across business units with various stakeholders in a professional setting * Providing process engineering and/or internal consulting services * Participating in data collection efforts for projects that impact cross-functional departments * Identifying and implementing improvements to existing processes to increase efficiency, productivity, and performance * Recommending ideas for new ways to provide optimal (internal and external) customer service and evaluating safety/compliance impact of proposed operational changes You'll also have the opportunity to work with various teams, including: * Cargo Safety: responsible for the Cargo Safety Management System (SMS), injury and damage investigations, occupational safety & health (OSHA) initiatives, ergonomics, employee reporting programs (ASAP), emergency response, safety recognition, and ground standards assurance. * Cargo Compliance (Regulatory): ensures regulatory acquiescence by developing policy and procedures for global cargo operations. * Cargo Compliance (Security): ensures that our cargo acceptance and screening operations are maintaining compliance with TSA regulations across our system, US, and non-US. * Cargo Policy & Procedure: engages with internal and external stakeholders to ensure Cargo policies and procedures are understandable and updated in compliance with the required industry regulations. * Pharmaceuticals: responsible for implementing a quality management system (QMS) within pharmaceuticals and other specialty cargo operations. **What You Need to Succeed** To be considered for this co-op position, you must: * Be enrolled as a full-time student pursuing an undergraduate degree in a 4-year academic institution throughout the co-op program. * Be able to work onsite in our Atlanta, GA office on a full-time basis as an undergraduate student during the following 3 alternating semesters: Spring 2026, Fall 2026, and Summer 2027. * Meet one of the following or similar studies: Business Administration and Management, Project Management, Supply Chain Management, Logistics, Industrial Engineering, Aviation/Aeronautics/Aeronautical Science/Aviation Management/Aviation Operations, Management/Aviation Operations, Occupational Health & Safety, Aviation Safety, Information Systems. * Demonstrate self-motivation, a willingness to accept responsibility, and a desire to learn new tools and processes. * Possess strong project management skills with the ability to manage multiple tasks and prioritize effectively in a dynamic environment. * Be able to work on multiple assignments with strict deadlines and function effectively under pressure. * Demonstrate strong organizational, problem-solving skills, and verbal/written communication skills. * Exercise confidentiality of protected information and maintain excellent attention to detail. * Be open-minded and willing to learn new skills. * Be team-oriented and highly supportive of continuous improvement methodologies. * Be able to work in a time-sensitive environment, be a self-starter, and highly motivated. * Some travel may be required. * Be proficient in Microsoft applications (Word, PowerPoint, Excel, Outlook). * Possess general administrative skills, including but not limited to scheduling meetings or in-person training, coordinating speakers and attendees, coordinating meeting logistics, taking and publishing meeting notes, and conducting post-meeting follow-up. * Maintain a 3.0 GPA on a 4.0-point scale. * Consistently prioritize safety and security of self, others, and personal data. * Embrace diverse people, thinking, and styles. * Possess a high school diploma, GED, or high school equivalency. **What Will Give You a Competitive Edge** While not required, the following qualifications will give you a competitive edge: * A successful candidate should be highly motivated with the desire to learn and have a passion for safety, security operations, and compliance initiatives. * Passion for aviation or a keen interest in learning and contributing to the aviation industry is advantageous. * The degree includes a specialization in aviation, supply chain, cargo, logistics, security. * Experience with Quality Control/Quality Management Systems (QMS). * Confident in PowerPoint and presentation creation; executive decks are built regularly. * Strong presentation skills in front of leaders and large groups. * Confident in Excel creation/manipulation; large data sets are regularly collated, analyzed, and reviewed. * Familiarity with airline operations. * Project management experience. **Why Join arenaflex?** As a co-op at arenaflex, you'll have the opportunity to work with a dynamic and rewarding team, supporting our efforts to ensure the safety, security, and compliance of our customers and employees worldwide. You'll gain valuable experience and skills, including project management, process engineering, and internal consulting. You'll also have the opportunity to work with various teams, including Cargo Safety, Cargo Compliance (Regulatory), Cargo Compliance (Security), Cargo Policy & Procedure, and Pharmaceuticals. **What We Offer** As a co-op at arenaflex, you'll receive: * A competitive salary and benefits package. * Opportunities for career growth and development. * A dynamic and rewarding work environment. * The chance to work with a diverse and talented team. * Access to training and development programs. * A comprehensive benefits package, including medical, dental, and vision insurance. * A 401(k) retirement plan with company match. * Paid time off and holidays. * Opportunities for professional growth and development. **How to Apply** If you're a motivated and detail-oriented individual with a passion for safety, security operations, and compliance initiatives, we encourage you to apply for this co-op position. Please submit your application, including your resume and cover letter, to our website. We look forward to hearing from you! Apply for this job