**Experienced Bilingual Portuguese English Customer Service Specialist – Remote Opportunity at blithequark**

Are you a passionate and tech-savvy individual with a flair for languages, eager to make a meaningful impact in a dynamic and client-focused environment? Do you thrive in fast-paced, team-oriented settings where continuous learning and growth are encouraged? If so, we invite you to join blithequark's esteemed Scaled Business Success (SBS) team as a Client Service Specialist, supporting small businesses as they navigate the ever-evolving landscape of Indeed's innovative products. This is a fully remote, long-term temporary opportunity for a highly motivated and bilingual professional who is fluent in both Portuguese and English and resides in the Eastern Time Zone of the US. As a valued member of our team, you will play a pivotal role in delivering exceptional support to small business clients, helping them resolve issues, and make the most of their Indeed accounts. **What You’ll Do** • Deliver exceptional support to small business clients via phone, chat, and email, helping them resolve issues and make the most of their Indeed accounts • Take a consultative approach to understanding client needs and delivering thoughtful, solutions-oriented guidance • Educate clients on Indeed's growing suite of products to ensure they get maximum value and results • Meet and exceed client experience metrics such as CSAT and conversion rates • Collaborate with internal teams including Product, Operations, Search Quality, and Aggregation to troubleshoot and elevate the client experience • Thrive in a team-oriented, fast-paced, and feedback-rich environment where continuous learning is the norm **What You Bring** • 1+ year of experience in customer service or B2B client support • Fluent in Portuguese and English (written and verbal) – this is a must • Tech-savvy with the ability to quickly learn and adopt new tools and systems • Experience with online advertising, SEM, PPC, recruitment marketing, or staffing is a strong plus • Strong multitasking skills and the ability to remain calm and professional under pressure • Eagerness to learn, grow, and contribute to a team that values both experimentation and excellence **Why Join blithequark?** At blithequark, we are committed to fostering a culture of inclusivity, diversity, and growth. Our team is dedicated to providing exceptional support to small businesses, empowering them to achieve their goals and succeed in an ever-evolving market. As a valued member of our team, you will have access to: • A dynamic and supportive work environment that encourages continuous learning and growth • Opportunities for professional development and career advancement • A comprehensive benefits package, including hourly/weekly pay, direct deposit, and temporary health benefits options • A chance to work with a talented team of professionals who share your passion for delivering exceptional client experiences **About blithequark** blithequark is an equal opportunity employer, committed to providing a fair and inclusive work environment for all employees. We believe in the importance of diversity, equity, and inclusion, and strive to create a workplace that reflects the communities we serve. Our company is dedicated to providing reasonable accommodations throughout the application, interviewing, and employment process. If you require a reasonable accommodation, please contact your local branch. **How to Apply** If you are a motivated and bilingual professional with a passion for delivering exceptional client experiences, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity Statement** blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a fair and inclusive work environment for all employees, and strive to create a workplace that reflects the communities we serve. Our company is dedicated to providing reasonable accommodations throughout the application, interviewing, and employment process. If you require a reasonable accommodation, please contact your local branch. **Privacy Notice** By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from blithequark and/or its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our general Privacy Policy at [insert link]. **Apply Now** Ready to take the next step in your career? Apply now for this exciting opportunity to join blithequark's esteemed Scaled Business Success (SBS) team as a Client Service Specialist. Apply for this job